Went into the Vodafone store in Maidstone for help with a new phone and broadband. Both James and Jay were overly helpful, great customer service and explained everything in detail. Great guys
Bedrijf heeft geantwoord
Locatie
Wijzig locatie305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB
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Lees wat reviewers zeggen
James was very helpful. Articulate. Intelligent. He deserves a pay rise and promotion. We came in last year. And there were two useless team members. Good to see you have upgraded your staff n... Toon meer
Bedrijf heeft geantwoord
Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... Toon meer
Bedrijf heeft geantwoord
Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Maidstone Chequers
Geschreven door het bedrijf
Contactgegevens
305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, Verenigd Koninkrijk
5,0
Uitstekend
440 reviews
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Great service
Jay explained everything clearly every step of way getting me the best deal possible. He was friendly and made sure I was happy at each step. Walked away with a new phone and saving money on my exaiting deal.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Thomas,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We were seen by the store manager…
We were seen by the store manager Rachel who was really helpful and knowledgeable. She was able to upgrade the phone, tell us how to cancel a device and provide information on broadband
7 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Paul,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay’s customer service was exceptional
Jay’s customer service was exceptional, and he was extremely helpful throughout the upgrade process. I would thoroughly recommend.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Steve,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone Maidstone
Great experience at Vodafone in Maidstone. Jay spent time looking at all our options and the best money saving tariffs and deals. We weren’t rushed and everything was explained in details so we could make the right choice for us.
I would definitely recommend. Their customer service is excellent.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Finch,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Jay at Vodafone
Excellent service from Jay at Vodafone, Maidstone. Not at all pushy and very helpful and knowledgeable.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Lee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Jay
Jay explained all options available to us, worked with us to get the best deals available, was very patient, knowledgeable and personable. Great customer service
30 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Natalie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jay was very helpful with trying to…
Jay was very helpful with trying to resolve my phone issues...he spent quite a lot of time checking throughly to diagnose the issue and recommended next steps with insurance.
28 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Vivian,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James knowledge and friendly service…
James knowledge and friendly service made it a very pleasant and an excellent experience.
26 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Ronald,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Explained everything very well
Explained everything very well. was also very helpful and polite.
I am very with the service
25 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Mohamad,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great help from Nasif
25 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Ionel,
Thanks for the lovely review and fantastic support for Nasif.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chan was very helpful on finding the…
Chan was very helpful on finding the right phone for me, very professional and friendly.
I definitely recommend the Vodafone store in Maidstone (the Mall)
25 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was very helpful when helping with…
Jay was very helpful when helping with my sons phone. Was given all the right information needed. Polite,friendly and patient 😊
21 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Sian,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were very helpful and friendly…
Staff were very helpful and friendly sorted everything out straight away. Nasif was very clear about what he was doing
19 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Mr Long,
Thanks for the lovely review and fantastic support for Nasif.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was absolutely brilliant
James was absolutely brilliant, he was knowledgable and courteous. He was able to answer my question clearly.
I highly recommend . Give this man a raise.
Thank you James.
16 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Ann,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Maidstone Chequers
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was extremely helpful &…
James was extremely helpful & knowledgeable.
14 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Karen ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chan was very helpful and really got me…
Chan was very helpful and really got me a very good deal, thank you!
12 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Elizabeth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best customer service!!
Best customer service!!! Top deals, great customer focus, Thank you Rachel
9 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey SM,
Thanks for the lovely review and fantastic support for Rachel. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to Vodafone with a faulty sim…
I went to Vodafone with a faulty sim from a broken phone. Jay fixed my issue promptly, was very friendly and offered a brilliant service. Would highly recommend visiting if you need any phone help!
5 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
James was amazing and helped my family…
James was amazing and helped my family out with everything required highly recommend.
5 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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