Went into the Vodafone store in Maidstone for help with a new phone and broadband. Both James and Jay were overly helpful, great customer service and explained everything in detail. Great guys
Bedrijf heeft geantwoord
Locatie
Wijzig locatie305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB
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Lees wat reviewers zeggen
James was very helpful. Articulate. Intelligent. He deserves a pay rise and promotion. We came in last year. And there were two useless team members. Good to see you have upgraded your staff n... Toon meer
Bedrijf heeft geantwoord
Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... Toon meer
Bedrijf heeft geantwoord
Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Maidstone Chequers
Geschreven door het bedrijf
Contactgegevens
305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, Verenigd Koninkrijk
5,0
Uitstekend
440 reviews
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Lana
I had a very positive experience at the Vodafone store thanks to Jay. He was friendly, professional, and very patient throughout. He took the time to explain everything clearly, answered all my questions, and made the whole process easy and stress-free. Excellent customer service — really appreciated his help. Thank you, Jay!
31 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Svitlana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Having been attended to by Jay at…
Having been attended to by Jay at Maidstone,it was a very good experience, helpful, understanding and nothing was a problem all thoroughly explained.
30 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Lynn.
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Lovely gentleman very helpful thank you…
Lovely gentleman very helpful thank you Chan
27 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Lacey-jay,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jay in Maidstone office was very…
Jay in Maidstone office was very helpful in guiding me on the right tariff and phone choice
25 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
We were so impressed with Jay. We had visited the store as we have two phones on Vodafone SIM only contracts which were coming to the end. Jay took the time to check out all the available deals and then present us with different options to enable us to make an informed choice. He was totally professional and also friendly at the same time. His attention to detail in helping us get the right deal for us was excellent and well deserving of the 5 star rating. We are 100% satisfied that we got value for money and the right deal. Well done Jay and thank you.
18 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey,
Thanks for letting us know what an amazing job Jay did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really happy great service
16 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Adelaide,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Maidstone Chequers
Hey Evgeni,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Veryy friedly and positive with James…
Veryy friedly and positive with James and Wayne.
12 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Tihomir,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jay was very helpful could not…
Jay was very helpful could not recommend him anymore
8 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Jacqueline,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The staff member named Jay was very…
The staff member named Jay was very polite patient and informative with my questions about my phone and broad band .I travel from sevenoaks to this store 20 miles because of the great service received from this store, I am of the older generation and find it very difficult to process information trying to do things online and appreciate the service provided from your store
2 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey David,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good
Very good. All imformation was explained clearly and no pressure selling. Jay was excellent to deal with
2 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jay customer service was excellent
Jay customer service was excellent, very informative would recommend to everyone .
2 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Elaine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was great
James was great! Really informative and persuaded my decision for a new phone, thank you great staff
1 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Lauren,
Thanks for the lovely review and fantastic support for James .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Smooth transfer
1 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Clare,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
James was so good with a me as I don't …
James was so good with a me as I don't understand technology. He was helpful and very knowledgeable
1 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Val,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chan was really helpful with getting us…
Chan was really helpful with getting us the best tariffs to suit our needs.
Definitely be using him again.
30 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
From the moment I walked into the store…
From the moment I walked into the store to when I left with my new Phone Chan could not have been more welcoming. I felt like a valued customer before I even was.
30 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Kevin,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helped with phones & helped saved…
Helped with phones & helped saved money. James was very helpful & patient with us. Very grateful!
30 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The Vodafone employee made my e-SIM q…
The Vodafone employee made my e-SIM q He was very fast and professional. His name is Jay. Thanks Jay.
27 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Ivaylo,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was very helpful and happy to sit…
Jay was very helpful and happy to sit and take time to make sure I had the right product.
24 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Beth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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