Went into the Vodafone store in Maidstone for help with a new phone and broadband. Both James and Jay were overly helpful, great customer service and explained everything in detail. Great guys
Bedrijf heeft geantwoord
Locatie
Wijzig locatie305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB
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Lees wat reviewers zeggen
James was very helpful. Articulate. Intelligent. He deserves a pay rise and promotion. We came in last year. And there were two useless team members. Good to see you have upgraded your staff n... Toon meer
Bedrijf heeft geantwoord
Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... Toon meer
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Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... Toon meer
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Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Maidstone Chequers
Geschreven door het bedrijf
Contactgegevens
305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, Verenigd Koninkrijk
5,0
Uitstekend
444 reviews
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We were served by Rachel at Maidstone…
We were served by Rachel at Maidstone in the chequers centre mall. She was incredibly helpful through the whole process, very relatable and got us a really good deal on our new plans.
17 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Daniel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James and Wayne were so helpful setting…
James and Wayne were so helpful setting up parents new upgrades and they provided the best deals for a lot cheaper than what we were paying!!
17 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Isabelle ,
Thanks for the lovely review and fantastic support for James and Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chan and staff were amazing as a…
Chan and staff were amazing as a disabled person Chan got me a brilliant deal for £11.85 unlimited calls tx and 120 mg he done all PAC code for my number, brilliant service gone above and abound and helped change my SIM too thanks guys at Vodafone
16 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey George,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very successful transaction
Nasif was vey helpful and made the process smooth and easy. I got an amazing price and the staff were vibrant and knowledgeable.
13 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Morgan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
friendly and helpful staff
friendly and helpful staff. help save me money on the bill.
smooth upgrade.
10 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Simon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James and Francis was very helpful with…
James and Francis was very helpful with my problem and helped me with my tablet and explained everything to me
9 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Stacey,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about James and Francis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, seen right away and Chan was a pleasure to deal with whilst dealing with my upgrade
6 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Charlotte,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service
I visited the Vodafone Maidstone store today with my wife to upgrade her existing phone contract. I am pleased to say that Wayne took time to explain how to switch between Apple & Samsung. His patience was very much appreciated. Thanks again for your time and professional approach.
31 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Mr West,
Thanks for the lovely review and fantastic support for Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great advice and time spent to offer options
Wayne gave me lots of his time to explain the options available to me. He has offered me a great deal on a new phone contract. Thank you for your time today. I’m now looking at changing my broadband to vodaphone now too.
31 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Clare,
Thanks for the lovely review and fantastic support for Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Maidstone Chequers
Hey Abha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Morgan was so helpful and kind and gave…
Morgan was so helpful and kind and gave me all the information I needed.
23 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Iz,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wayne
Wayne, the retail store manager, gave outstanding support. He fixed the incorrect name on my plan after two failed attempts with the call centre. He was the only one who solved it.
He listened carefully. He showed patience. He explained every requirement clearly and step by step. His guidance was clear and easy to follow.Professional. Calm. Reliable.
Wayne turned a frustrating issue into a positive experience. I highly recommend speaking with him if you need real help in store.
21 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Raluca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great friendly service from James
Great friendly service from James
21 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Zoe,
Thanks for the lovely review and fantastic support for, James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great service
Went and saw Rachel to get a new phone for my son and an upgrade for my other son and she was extremely helpful and got me exactly what I was looking for also would like to put Morgan’s name out there as she was also extremely helpful explaining the difference between the tier options. Many thanks girls will be back to see you soon. Merry Christmas
19 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
James was excellent answered question's…
James was excellent answered question's that I had about my contract. Ended up upgrading my phone.
Very pleasant experience through out.
20 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Mary,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James is great asset toVodafone ended…
James is great asset toVodafone ended up buying two phones.
20 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous service from James .
Fabulous service from James .
Thank you so much for all your help ( and Wayne).
17 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hello 👋
Hi 👋 . I visited your Maidstone branch today , as being Vodafone customer since2017 , I have to say that Chan done a brilliant job today , very well done Chan , many thanks you was very helpful 😊
15 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Izabela,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and friendly staff :)
Francis & Rachel both helped my experience be incredibly straightforward and easy to understand. Super friendly staff, very happy I chose to come to the store in person!
I was in to switch broadband and get a new phone so I was concerned about being overwhelmed but the whole thing went very smooth.
14 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Callum,
Thanks for the lovely review and fantastic support for Francis & Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
James who served us at Maidstone branch…
James who served us at Maidstone branch was very customer focused and helped us with everything we need. The customer service was great. Real asset to the team.
14 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Maidstone Chequers
Hey Natalie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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