Vodafone UK - Marlborough Reviews 

241
•
TrustScore 5 uit 5

4,9

108 High Street, SN8 1LT Marlborough, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Paul was absolutely fabulous. He solved a very difficult problem and managed to transfer my data which was a lifesaver.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have received excellent service from Tim in the Marlborough office. He has helped me select a new phone and set everything up on the new phone. His customer care and attention to detail are exempl... Toon meer

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Beoordeeld met 3 van de 5 sterren

The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really helpful and informative,Tim was able to transfer all my apps etc from a android phone to a new iPhone and Vodafone did it at no cost as an existing customer,very pleased and thank you Tim and M... Toon meer

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Bedrijfsgegevens


Contactgegevens

  • 108 High Street, SN8 1LT, Marlborough, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

241 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(241)

39.987 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great experience at Vodafone in store

Great experience at Vodafone in store. Dan who served us was helpful, cheerful and honest.

4 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Marlborough

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Marlborough is amazing

Dan was amazing, service like that should be applauded.

4 januari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Marlborough

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma was really friendly.

Gemma was super helpful and despite the system being super slow, she sorted my issue and got my new contract done. She was friendly and chatty and knew exactly how to help.

10 december 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Marlborough

Hi Rebecca,

Thanks for your review and your lovely words for Gemma! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jana was amazing

Jana was amazing

18 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Marlborough

Hi Georgina. Thank you for your review for Jana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful in shop advice

Really helpful in shop advice and guidance, and ability to ensure the best possible contract and price point, thanks Gemma

15 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Marlborough

Hi Jamie,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma was very polite and efficient…

Gemma was very polite and efficient with dealing with my phone issue. It was all quick and easy and no hassle to help out with any other problems I had

15 november 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Marlborough

Hi Phil,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma was incredibly knowledgable and…

Gemma was incredibly knowledgable and helpful, no complaints.

16 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Marlborough

Hi Lara,

This is lovely feedback for Gemma. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Contract issue sorted

I was helped by Gemma to sort out a new contract and to remove the extra data that I'd inadvertently added. She was very understanding and friendly and efficient.

15 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Marlborough

Hi Jo,

We’re glad to hear you found the best option for you with Gemma. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Jana really…

Fantastic service from Jana really helpful and gave us the perfect contract for me. Thank you

11 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Marlborough

Hi Lewis. Thank you for your review for Jana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent advice from Gemma which…

Excellent advice from Gemma which passed the time while Vodafone's antique computers did their thing

12 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Marlborough

Hi there,

Thanks for sharing your fabulous feedback for Gemma. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jana in Marlborough

Persistence pays off.
Well done Jana

11 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Marlborough

Hi Nigel,

Thanks for sharing this lovely review for Jana. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Excellent customer service and Fibre 2 Broadband setup!

It's been excellent having the ability to visit the Vodafone shop in person. Gemma was fantastic - knowledgeable, professional and helpful. My Fibre 2 Broadband was ordered, connected and good to go in just four days!

5 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Marlborough

Antwoord van Vodafone UK - Marlborough

Hi Sue,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma provided us with excellent…

Gemma provided us with excellent assistance in all respects.

4 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Marlborough

Antwoord van Vodafone UK - Marlborough

Hi William,

Thanks for your review for Gemma. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Fantastic professional service from…

Fantastic professional service from Jana!

27 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Marlborough

Antwoord van Vodafone UK - Marlborough

Thanks for the great feedback for Ashley, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Gemma was lovely

Gemma was lovely. The systems were really painfully slow. She couldn't have been nicer or more apologetic. Explained everything clearly and warm, friendly service

15 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Marlborough

Antwoord van Vodafone UK - Marlborough

Hello Dawn,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma In the Marlborough store today …

Gemma In the Marlborough store today sat 3rd May was brilliant I been trying to sort the issue with my account all week on the phone , Gemma sorted it out within 30 minutes very professional very polite couldn’t ask for anyone better great service Thank you Gemma !!

3 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Marlborough

Antwoord van Vodafone UK - Marlborough

Hi, Chris,

It's great to hear about the positive experience which you've had with Gemma. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Seb was excellent!

Seb was excellent and very helpful with my time in store.

17 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Marlborough

Antwoord van Vodafone UK - Marlborough

Hello Yasmin

Thanks for letting us know what an amazing job Seb did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

10 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Marlborough

Antwoord van Vodafone UK - Marlborough

Hi, It's great to see we've been able to help you Marlon 😊
Thanks for your feedback, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Gemma was Helpful and knowledgeable.

3 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Marlborough

Antwoord van Vodafone UK - Marlborough

Hi Mark,

Thanks for taking the time to review and sharing this feedback for Gemma.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience with Gemma

Great experience with Gemma, will definitely return to this store

7 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Marlborough

Antwoord van Vodafone UK - Marlborough

Hi Michael. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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