Vodafone UK - Merthyr Tydfil Reviews 

145
TrustScore 5 uit 5

4,8

3 Graham Way,The Precinct, CF47 8EG Merthyr Tydfil, GB


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Beoordeeld met 5 van de 5 sterren

Sarah was great with me, I wanted to switch from apple to Samsung and she recommended the Zfold which is something I’d been eyeing up for a while, she explained the pros of the phone and was able to a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was assisted by Keeley today at the Merthyr tydfil branch who helped massively to get us the perfect deal on a new phone for my daughter and a deal on another contract . Her professionalism was secon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you Sarah for your time and patience today and customer service with everything and changing our accounts, very much appreciated xxx

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Popped in to Vodafone Merthyr Tydfil, I was politely welcomed by a lady called Sarah, I had some questions about my bill for my SIM only, after sitting down with Sarah going through my account and op... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


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  • 3 Graham Way,The Precinct, CF47 8EG, Merthyr Tydfil, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

145 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(145)

39.923 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Matt gave me great customer service

Matt gave me great customer service

16 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hey Patricia,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Carly helped me with my upgrade

Carly helped me with my upgrade

15 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hey James,

Thanks for the lovely review and fantastic support for Carly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service given by Sarah

Thank you Sarah for your time and patience today and customer service with everything and changing our accounts, very much appreciated xxx

6 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Denise,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Carly helped with my upgrade

27 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey John,

Thanks for the lovely review and fantastic support for Carly.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service
Went in to check my account to see if I had roaming included in my plan and came out saving money on my airtime and roaming included
It was safe to say I was well happy ..
Thankyou Sarah

10 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Sam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff

Great staff, very helpful

25 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Blake,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good customer service from all

20 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey susan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service, very helpful 👍

21 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Alisha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

awesome store keep up the good work

24 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Craig,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shannon Burton

I spoke to a lovely lady today that is covering from Caerphilly store in Merthyr Store named Shannon and she has done wonders and have gone above and beyond, done more with information and helpfulness than any other before, solved all my problems that I've been chasing for the last 2 years, we need more people like her

28 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Shaun,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Service!

I came in last week and was served by a lady called Sarah. I upgraded my old phone to an IPhone 17 and she gave great service. Thank you!

18 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

After 17 years as a customer I have…

After 17 years as a customer I have decided to leave. Both phone and broadband. No incentive for customer loyalty

3 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hey Kerry,

We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.

This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.

We definitely don't want you to have a bad experience. You can reach out to the Broadband team to check for further details by calling 0333 304 0191 or chatting with them via LiveChat here: http://vodafone.uk/2LCJiTm.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went into store to check my account and…

Went into store to check my account and was served by Sarah who was really helpful helped me with roaming and gave me prices on global roaming my contract ends in 2 months so I will definitely be in to add that onto my account as I travel alot and will save me money

18 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hey,

Thanks for the lovely review and fantastic support for Sarah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

staff member Sarah Crandon was amazing!

staff member Sarah Crandon was amazing!

26 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Merthyr Tydfil

Hey Ava,

Thanks for the lovely review and fantastic support for Sarah Crandon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy with my new phone thanks to…

Happy with my new phone thanks to Vodafone Merthyr for the customer service

27 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hey Frances,

Thanks for the lovely review and fantastic support for Merthyr.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good customer experience when I…

Very good customer experience when I went in to do my upgrade thanks to the team

27 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hey Terry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Carly was amazing

Carly was amazing. She talked us through both lines and give excellent advice

10 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hey Liz,

Thanks for the lovely review and fantastic support for Carly.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Matt gave me a great deal on a new…

Matt gave me a great deal on a new phone and I’m very pleased with it Thankyou

31 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hey Helen,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sarah was great

Sarah was lovely when I went into the Merthyr store. She took the time to talk to me about my current contract and offered advice on a problem I’d been having. I’m looking to upgrade to a google fold and when I mentioned this, she was very helpful and talked me through the pros of the phone and what deals I could get. I’ll be back soon to upgrade!

27 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hey Liam,

Thanks for the lovely review and fantastic support for Sarah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

kind and helpful customer service

I came into the store today and was greeted by a lady called Sarah who was very friendly and helpful, found me a perfect deal on a iPhone 17 pro max, great service

28 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Merthyr Tydfil

Antwoord van Vodafone UK - Merthyr Tydfil

Hey Ajay,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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