Jen and Connor helped my mum today, with her haveing a bad experience in another phone shop, Connor helped my mum feel validated of her experience, we were both so stressed. And both Je... Toon meer
Bedrijf heeft geantwoord
U12 Sanderson Arcade, NE61 1NS Morpeth, GB
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Jen and Connor helped my mum today, with her haveing a bad experience in another phone shop, Connor helped my mum feel validated of her experience, we were both so stressed. And both Je... Toon meer
Bedrijf heeft geantwoord
Special shout out to Connor at the Morpeth store. Amazing customer service he is a credit to the company, I had to return the next day with ID ( my own fault) and new deal was fully set up and complet... Toon meer
Bedrijf heeft geantwoord
Conor Hartley was exceptionally helpful and efficient. He fixed malware issue with our phone and also convinced us to take out a new tablet and SIM purchase and contract. Very impressive indeed.
Bedrijf heeft geantwoord
Very helpful
Bedrijf heeft geantwoord
Geschreven door het bedrijf
U12 Sanderson Arcade, NE61 1NS, Morpeth, Verenigd Koninkrijk
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Excellent service and £25 cheaper per month than EE

Antwoord van Vodafone UK - Morpeth
Excellent customer service from both Connor and Alexia. Both completely understood exactly what I needed and both provided me with clear well explained information that allowed me to make the decisions I needed to comfortably and with confidence. Would highly recommended the Morpeth branch

Antwoord van Vodafone UK - Morpeth
Connor was absolutely amazing. Always is. We have been going to Vodafone for years now (the best decision) and we always ask for Connor! I am very trusting of him, he is so easy to talk to & very friendly!

Antwoord van Vodafone UK - Morpeth
Connor was amazing .. he was so helpful and went the extra mile. I am only with Vodaphone because of Connor. Thank you, you're in good hands

Antwoord van Vodafone UK - Morpeth
Fabulous service from Jason. Great deal and advice. Super helpful and friendly. Highly recommended. Delighted with Jason's knowledge and expertise. Fabulous !

Antwoord van Vodafone UK - Morpeth
Connor was absolutely great, so helpful and got everything sorted out for me, answered every question that came about, will always come back to the morpeth store as staff are unbeaten

Antwoord van Vodafone UK - Morpeth
Served by Simon, made transferring from a contract to talkmobile super easy.
Helpful team in general.

Antwoord van Vodafone UK - Morpeth
I came back in to have my stuff moved from my old phone to my new phone and the young lad Connor was really helpful

Antwoord van Vodafone UK - Morpeth
Ive veen having some issues with trying to renew my wifi lately but connor in the shop in Morpeth has been great and the only reason im staying with vodafine

Antwoord van Vodafone UK - Morpeth
I popped in Morpeth to check when my deals expired for renew, Jason and Alexia were so helpful and knowledgeable,I will be staying with Vodafone when my contracts are due for renewal

Antwoord van Vodafone UK - Morpeth
Alexia was very helpful when I was looking to change my plan and even found me a great deal on a new phone!

Antwoord van Vodafone UK - Morpeth
I had questions about my plan and potential upgrade options and popped into my local Vodafone shop where I dealt with Connor and Allirra who were both very helpful and gave me all the info I needed

Antwoord van Vodafone UK - Morpeth
Can’t thank Connor enough- he made the process to join Vodafone a breeze. Brilliant costumer service, kind and approachable. Thank you! ☺️

Antwoord van Vodafone UK - Morpeth
I came and spoke to a lovely lass called Allirra who was able to help me switch my WiFi away from BT and save me alot of money in the process, many thanks and I will come when my phones are out of contract

Antwoord van Vodafone UK - Morpeth
I was served by Will today for in the Morpeth store. I was lucky as he normally works in Newcastle. He was fantastic and he worked hard to get the best deal possible for me. Well done Will

Antwoord van Vodafone UK - Morpeth
I went into Morpeth store earlier in the week and the service was absolutely incredible. The whole team were so lovely and helpful, I’ll be back for my other upgrade again when it’s due

Antwoord van Vodafone UK - Morpeth
Extremely helpful and kind staff, who helped me as a young university student with not much experience buy a new phone and plan.

Antwoord van Vodafone UK - Morpeth
I hade been trying to resolve a problem I had with an upgrade of my mobile phone online through Chat, but my experience there was nothing short of appalling.
Eventually I was directed to visit a store to get my issue resolved and I went to the Morpeth store and met Connor.
At this point Connor was incredibly helpful and although he could not solve my problem in this visit he did help raise my concerns and issues through a formal complaint. As a result of this I was contacted that same evening by a manager in the complaints team who made the necessary arrangements for my concerns to be addressed and I was advised to revisit the Morpeth store the following day where my recently upgraded faulty phone could be handed in and new phone would be arranged.
I saw Connor again the following day and once again he could not have been more helpful. He quickly sorted taking my faulty phone back, cancelling the contract associated with it and then he sorted out a different phone and contract for me without any problems.
It is all too common these days to be met with indifferent and unhelpful people in the service industry and thus was so true in my dealings with agent from Vodafone via Chat, but in store Connor was an absolute pleasure to speak to and deal with.
Thank you Connor for your help, advice, support and kindness. 👏👏👏👏

Antwoord van Vodafone UK - Morpeth
Highly recommend. Connor is very helpful and always friendly. The staff in this branch always give great service.

Antwoord van Vodafone UK - Morpeth
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