Vodafone UK - Newcastle Eldon Square Reviews 

195
•
TrustScore 4.5 uit 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

195 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(195)

42.851 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent customer service in store in…

Excellent customer service in store in Newcastle Eldon Sq to resolve a connectivity issue to my Apple Watch. Dan and Bernie were superb; they fixed the issue and explained what they were doing-thank you. Proven again that it is much easier to talk face to face.

17 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey there,

Thanks for the lovely review and fantastic support for Dan and Bernie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

8 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Ganta,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great assistance throughout visit…

Great assistance throughout visit regarding my account and done a cheaper deals

8 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Surendranath,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Taz is brilhant

8 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Samira,

Thanks for the lovely review and fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Taz is brilliant

Taz is brilliant

8 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Nelson,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Taz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma was extremely helpful

Gemma was extremely helpful. Excellent customer service.

3 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Rachel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Quick and helpful

Quick and helpful

3 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Lyndsay,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service by Gemma

Excellent experience at Vodafone and assisted by Gemma who is always amazing.

18 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dimala was exceptionally polite and…

Dimala was exceptionally polite and helpful.

3 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hi Stuart,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dimala—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma has been excellent

Gemma has been excellent. Helpful, knowledgeable and efficient.
First class!

1 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Fintan,

Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff in eldon square are good people…

Staff in eldon square are good people and really friendly. Especially Reece who saved me money and helped get my son a new phone

1 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Shahram,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Honestly the staff member Alex was…

Honestly the staff member Alex was outstandingly informative and most certainly went the extra mile to help with my query.
He’s definitely an asset to your Company.
I shall use this store every time I need information and assistance.
Please give him my sincere thanks.

1 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hey Angela,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Professional and Good Service

We came into the store for a new phone upgrade and Joe assisted us right away . He was very professional and he handled everything quickly. We were satisfied with the service he gave

14 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us regarding the efficient service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very impressive so fast and great…

Very impressive so fast and great service. O2. Can ram it

8 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Hi. We're happy to hear that you had such a fast and great experience with our service. Thank you for your positive feedback; we appreciate it! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Reece saved me a fortune!

Reece saved me a fortune!! Him and Dan were very friendly and helpful!

6 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma was very helpful with finding me…

Gemma was very helpful with finding me a new phone and contract.

2 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma sales rep was extremely helpful…

Gemma sales rep was extremely helpful as well as being very friendly

2 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma

Gemma. She is very helpful. Absolutely class to have in the store. She’s got more experience than experience it’s self

2 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Staff was super friendly and efficient. Service was super swift and easy! Shoutout to Reece and Alex for their impeccable music taste.

22 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ant was great

Ant was very helpful and very quick to help with my problems. Sound guy and made it a warm and welcoming experience x

22 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Newcastle Eldon Square

Antwoord van Vodafone UK - Newcastle Eldon Square

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer