Vodafone UK - Newtownards Reviews 

109
•
TrustScore 5 uit 5

4,9

Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB

•

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Beoordeeld met 5 van de 5 sterren

I signed over to Vodafone yesterday and the help and support I received from the store manager David was outstanding from start to finish. He explained everything clearly, provided many options th... Toon meer

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Beoordeeld met 5 van de 5 sterren

Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to finish lee was very helpful and professional i only come in to get one phone sorted and ended up sorting the family plan would definitely come back

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  • Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

109 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(109)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Rhys was very helpful with helping me

Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myself thanks to him and will recommend friends

12 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey Kayla,

Thanks for the lovely review and fantastic support for Rhys.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff were very helpful fixing my…

The staff were very helpful fixing my phone and explaining my contract

28 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Abe was really helpful and explained…

Abe was really helpful and explained the contract and phone very well. The deal saved me £16 a month so i would def reccommend Vodafone.

27 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey Joan,

Thanks for the lovely review and fantastic support for Abe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rhys was very helpful in store

Rhys was very helpful in store ! Very good experience as always

20 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey Amie,

Thanks for the lovely review and fantastic support for Rhys.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great hair

Lee & Tallulah were honestly so helpful & kind!

8 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer service advisor Curtis…

Customer service advisor Curtis McCambley was fantastic with his service. Store manager Ben was also very helpful. Got me a new plan and phone for cheaper! Will be back!

25 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey Joseph,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sterling Service from Vodafone Newtownards

I was having trouble with coverage on my previous network so I called into the Vodafone shop in Ards shopping centre. I had a chat with the manager and he recommended their Voxi Sim as I am only a Pay as you go customer.
He helped me obtain my PAC code so that I could keep my old number and set the whole thing up for me.
I am amazed by the improvement in coverage compared to previous provider.
I run a small business and attend events where I accept card payments but this only works when I have good mobile data coverage - I was losing sales before I switched to Vodafone.
Would highly recommend and can only describe my experience in Vodafone Ards as a Sterling service.
Thank you Vodafone 😊

19 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey Justin,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fionnuala and Ben were great

Fionnuala and Ben were great. Assisted me in trying to retrieve a previously held number. Fionnuala was very thorough and kind with everything she did. Would highly recommend.

17 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey Craig,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Exceptionally helpful staff

Exceptionally helpful staff! Solved my issue swiftly and helpfully!

14 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey Henry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Big thanks

Big thanks

I thought I had lost my phone. The team at Vodafone Belfast were really helpful disabling the phone and advising me on what to do next.

I later found the phone and went to Vodafone Newtownards to see if it could be reactivated. This was done sorted very professionally and I was promptly back on net.

Mega thanks to both teams, especially to Fionnuls and Ryan, for super customer service

13 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey John,

Thanks for the lovely review and fantastic support for Fionnuls and Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff!

Very helpful staff every time I go into store. Stuart helped me pick out a new phone and transferred all my information which was extremely handy.

1 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey MC,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff were very helpful and…

The staff were very helpful and patiently answered all my queries. Will definitely shop there again

25 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hi Paul ,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Very helpful staff and had great knowledge of my new phone and contract.

25 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey Glynis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was in-store Vodafone Newtownards…

I was in-store Vodafone Newtownards last week to upgrade 2 of my daughter's phones. We were served by a lovely girl Fionnaula, she couldn't be more helpful and let us know what the best deals were in store for both girls phones. She was patient and explained everything right down to the breakdown of the new bills which ended up being cheaper than what I'm paying currently. Would definitely recommend this store. Very professional

11 april 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hey Lorriane,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New Phone and transfer

Stuart helped me upgrade my phone to get more data and helped move all my apps and pictures across to the new phone. Very helpful staff and great customer service!

21 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hi Des,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super helpful Fionnuala

I came to the store to set up temporary WiFi, I was served by Fionnuala, who was brilliant. Super helpful and very friendly. Will be back to Fionnuala soon!!

9 maart 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came into the store to upgrade my…

I came into the store to upgrade my phone contract. I spoke to Fionnuala and she couldn't have been more helpful. She spoke through the price breakdown of the new contract simply and was very friendly while in store.

8 maart 2025
Review zonder uitnodiging
Logo Vodafone UK - Newtownards

Antwoord van Vodafone UK - Newtownards

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful & knowledgeable staff

I went into the ards store with no knowledge on phones really but Alain was able to point me in the right direction. He gave me all the information I needed and I didn't feel pressured to buy (unlike I did in a nearby similar store - and ended up leaving because of it). I was able to purchase a phone for my needs and Alain couldn't have been more helpful. Il

26 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I have been with Vodafone for years

I have been with Vodafone for years. I visit the newtownards shop and have always had great customer service from them. They always check to see if I’m on the cheapest plan and explain things. Never had an issue with any part of the service Vodafone provides . Thanks to Stewart how assisted me today with my new purchase

27 februari 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newtownards

Hi Julie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Sorted my query and helped upgrade. Fionnella is a star

31 januari 2025
Review zonder uitnodiging
Logo Vodafone UK - Newtownards

Antwoord van Vodafone UK - Newtownards

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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