Vodafone UK - Northallerton Reviews 

180
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TrustScore 5 uit 5

4,9

187 High Street, DL7 8LF Northallerton, GB

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Beoordeeld met 5 van de 5 sterren

Super helpful service from Joe he made switching over our phone contracts easy and saving us money too! Can highly recommend as nothing is too much trouble, thank you 😊

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into store to check our bills. Store manager Joe dealt with our enquiry. Came out making a saving on our original bill. Professional service and attention to detail. Nice guy.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Massive shout out to the guys in Northallerton branch of Vodafone. I’ve been a Vodafone customer for over 25 years and a regular visitor to this branch. Honestly, in a world where people don’t seem... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


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  • 187 High Street, DL7 8LF, Northallerton, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

180 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(180)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent efficient service such…

Excellent efficient service such helpful knowledgeable and friendly staff ,we are in our eighties they are so patient and always have time for us thank you keep up the brilliant Service

4 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northallerton

Hey Patricia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Massive shout out to the guys in…

Massive shout out to the guys in Northallerton branch of Vodafone. I’ve been a Vodafone customer for over 25 years and a regular visitor to this branch. Honestly, in a world where people don’t seem to care about how to treat customers, the lads here always go above and beyond. Nothing is too much trouble and the conversation is always brilliant. Well done boys, it’s much appreciated

21 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northallerton

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We had the best help with our sim…

We had the best help with our sim renewal! We just wanted a cheaper plan that would still accommodate all our needs and they did that with amazing service and friendly attitudes :)

19 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northallerton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service and helpful advice

I recently visited Vodafone with a few different things I needed help with, and I left feeling really impressed. The staff handled each one with patience, professionalism, and clear expertise.

The customer service was excellent from start to finish. Everything was explained in a straightforward and helpful way, and I never felt rushed or overlooked.

Overall, a very positive experience. Highly recommended!

18 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northallerton

Hey Angela,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone upgrade.

Really good service.

14 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northallerton

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fabulous customer service

Fabulous customer service. Saved us some money

7 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northallerton

Hey Mhairi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Store visits

Joe - second time he has helped me and he is exceptional

28 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northallerton

Hey Pippa,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Recommended

Callum was really helpful and upgraded me to a new phone. Great store and team in northallerton

28 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northallerton

Hey Amy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into your Northallerton branch to…

Came into your Northallerton branch to sort out an elderly neighbour’s mobile phone issue. Joe 🤩 sorted it out no problem then looked into getting me a better deal on my current phone and broadband. Saved me £36 a month. Superb service!! Thank you very much.

21 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northallerton

Hey Jan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good shop thank you

21 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northallerton

Hey Lucas,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful store

Joe dealt with my queries and was really helpful. I wanted to renew my contract and he spends time explaining my options clearly. He is always very helpful.

10 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northallerton

Hey Jackie,

Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mobile and broadband

Joseph and Callum were really good. Highly recommended shop.

3 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Northallerton

Antwoord van Vodafone UK - Northallerton

Hey Patrick,

Thanks for the lovely review and fantastic support for Joseph and Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

All the guys in the Northallerton store…

All the guys in the Northallerton store are absolutely amazing!! they are so knowledgeable and helpful- going out of their way to sort out problems we’ve had with our phones and network etc - nothing is too much trouble !!!
Couldn’t do without them - make sure we always have a store in Northallerton Vodaphone!!

28 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Northallerton

Antwoord van Vodafone UK - Northallerton

Hey Vanessa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Joe served us in Northallerton

Joe served us in Northallerton, we have dealt with him a couple of times and both times been brilliant super knowledgeable and makes it so much easier and helps you find the best deal

27 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Northallerton

Antwoord van Vodafone UK - Northallerton

Hey Emily,

Thanks for the lovely review and fantastic support for Joe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and happy to spend the…

Very helpful and happy to spend the time explaining Plans and differences between phones

16 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Northallerton

Antwoord van Vodafone UK - Northallerton

Hey Emily,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Service

Really good and efficient service from both Callum and Joe. Thank you to the Northallerton team.

1 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Northallerton

Antwoord van Vodafone UK - Northallerton

Hey Debra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Service

I always find changing my mobile phone a daunting prospect but Ethan in the Vodaphone shop in Northallerton was very helpful and patient . He answered all my questions and put my mind at rest regarding changing over to a new phone.
I got an amazing deal too !
Would highly recommend Vodaphone Northallerton. Thank you Ethan!”

29 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Northallerton

Antwoord van Vodafone UK - Northallerton

Hey Mrs Henderson,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service above and beyond

I must inform you that the service I received from Callum was absolutely fantastic he was so kind and very patient to get my husbands little old Samsung phone working
He went over and above to rectify the problem I received a phone call to say it was all set to go
It’s not often you get such attention to detail and I would highly recommend this store
A big thank you to Ethan as well kind polite and courteous well done

6 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Northallerton

Antwoord van Vodafone UK - Northallerton

We're happy to hear about the fantastic support you received! We appreciate your kind words regarding the patience and attention to detail shown.

If you ever need anything, please reach out to our team on Facebook or Instagram.

Many thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff make buying a phone a pleasure.

The staff made the whole process very easy. Nothing was too much trouble. They were knowledgeable but also very flexible to fit the features of the phone and packaged to my needs. My phone needed to be ordered and this arrived as promised and all the paperwork was already done. I will definitely be back again.

7 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northallerton

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic

Absolutely fantastic. Have been with Vodafone for a long time and the Northallerton store is always really friendly and helpful.

3 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Northallerton

Antwoord van Vodafone UK - Northallerton

Hi. We're happy to hear that the Northallerton store is consistently friendly and helpful. We appreciate your long-term loyalty and this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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