Vodafone UK - Northampton Reviews 

490
•
TrustScore 5 uit 5

4,9

31-33 Abingdon Street, NN1 2AW Northampton, GB

•

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Beoordeeld met 5 van de 5 sterren

Gesy was brilliant from start to finish. I had good reason to visit the vodafone branch in northampton and each time Gesy was available to deal with my issues, I found her to be very knowledgeable a... Toon meer

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Beoordeeld met 5 van de 5 sterren

Hashir was really helpful today, we came in for a faulty 5g hub and we walked away with a BETTER 4g option and also tooo out a broadband package on top. Thank you Hashir!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Katie was brilliant on my arrival and during the whole process. The whole upgrade took only 10 minutes. Amazing experience, where over the phone it took me over 1 hour, and I didn’t manage to get thr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at the Vodafone Northampton store thanks to Kate. She was incredibly helpful from start to finish, answering all my questions with patience and pr... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


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  • 31-33 Abingdon Street, NN1 2AW, Northampton, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

490 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(490)

39.632 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Kate was an excellent advisor and is an…

Kate was an excellent advisor and is an asset to Vodaphone. However the whole team would do so much better if the computer speed and reliability were upgraded so there are less delays in helping customers.

29 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hey Dee,
 
Thanks for the lovely review and fantastic support for Kate.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Good customer service received from Kate

Good customer service, listening ear and overall satisfaction 👌

26 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northampton

Hey GRACE,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shaun was lovely so helpful and…

Shaun was lovely so helpful and pleasant great customer service and fantastic Pokémon tattoos!!

23 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northampton

Hey Elaine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing efficiency a and professional…

Amazing efficiency a and professional at everything

23 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hey Andreea,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gesy was very patient and explained…

Gesy was very patient and explained everything to my satisfaction. Great customer service overall. I’m impressed.

23 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gesy was absolutely great

Gesy was absolutely great. Very helpful, understanding and explained things clearly. and Didn't complicate things, and wasn't pushy (which I hate).
Great service.

22 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northampton

Hey Matthew,

Thanks for the lovely review and fantastic support for Gesy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jessie was very helpful and polite

Jessie was very helpful and polite. She has a lot of knowledge which helped me make the right decision for my plan.

20 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northampton

Hey Eden,

Thanks for the lovely review and fantastic support for Jessie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

They have amazing customer service

They have amazing customer service. Katie help me and explain me every each offers and make me contactable to choose correct one.

14 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northampton

Hey Izzet,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gesy.

Gesy was absolutely brilliant, really good customer service, very good knowledge of products and all the contracts you offer. She knew exactly what I was looking for and offered the best deal and all explained all the perks that I wasn’t aware off.. Amazing Job!

13 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northampton

Hey Danielle,

Thanks for the lovely review and fantastic support for Gesy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gesy was absolutely amazing and dealt…

Gesy was absolutely amazing and dealt with my questions perfectly. She made the necessary changes so quickly and was well informed about everything! Would highly recommend the store on Abington street, Northampton and Gesy! 5 stars all day long.

9 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Northampton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Good service

Hashir, Northampton branch. Quick and to the point, went through few options that worked, gave a few tips on things to do and got sorted quickly and efficiently

7 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

best customer service ever seen

best customer service ever seen ! Highly recommend!
Hashir

7 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hey Robert,

Thanks for the lovely review and fantastic support for Hashir.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Our experience at Vodafone was amazing!

Our experience at Vodafone was amazing! Gyseca was very warm and polite at all times. She ensured that we understood the information that was being shared as we wanted to review and upgrade our plan.
Thank you so much Gyseca for putting a smile on our faces.
Mr and Mrs Williams

29 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hey Don,

Thanks for the lovely review and fantastic support for Gyseca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was served by Hashir and he gave me…

I was served by Hashir and he gave me the best deals and upgraded my whole family.

6 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hey Ionel,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gesy

Fantastic experience

30 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hey Gheorghe,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gesy was very nice

Gesy was very nice ro me and helpful. I ended up with a very good deal for the next two years.

29 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing people

I was served by Hashir in northampton . He is amazing very confident and smart. He was a very positive persone from beginning to end and very helpful.
Thank you , Hashir ! Wish you all the best

17 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Was helped by Gesy today wonderful…

Was helped by Gesy today wonderful communication from her and it was quick.

22 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hey Vanessa,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Northampton store excellent service

Georgiana in the Northampton shop helped get a new SIM sorted for my dad's new phone after his old one broke. She was very helpful and we were dealt with in a very courteous way and everything was accomplished a lot quicker than expected.

21 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hey Alison,

Thanks for the lovely review and fantastic support for Georgiana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing experience at Vodafone

17 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Northampton

Antwoord van Vodafone UK - Northampton

Hi. We appreciate you sharing your experience. We'll review this to improve our services. Thank you. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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