I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie224-226 High Street, BR6 0LS Orpington, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Edward was extremely helpful, told me what he was doing as he did it, could give me good estimations of how long it would take. I came away feeling like I got a good deal and came away with more confi... Toon meer
Bedrijf heeft geantwoord
Being not very confident in buying a new phone, I was so lucky to have such excellent help and advice from Edward. His knowledge, proficiency and dedication to helping customers is outstanding. I... Toon meer
Bedrijf heeft geantwoord
We visited Vodafone for a broadband upgrade. Jess was so helpful in ensuring we had the best deal possible. She was patient and explained the breakdown of services and kindly wrote it all down so I wo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Orpington
Geschreven door het bedrijf
Contactgegevens
224-226 High Street, BR6 0LS, Orpington, Verenigd Koninkrijk
5,0
Uitstekend
287 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A Top Guy! Being not very confident in buying a…
Being not very confident in buying a new phone, I was so lucky to have such excellent help and advice from Edward.
His knowledge, proficiency and dedication to helping customers is outstanding. I cannot imagine that Vodaphone could have an employee with more expertise or diligence and with such a kind and engaging manner.
Thank you Edward!
16 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
"Hey Fiona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great customer service
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the best deals. Edward is truly a credit to the shop and the company. Customer service of this level makes me feel happy that I’ve chosen Vodafone.
16 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Fay,
Thanks for the lovely review and fantastic support for Edward. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward is very helpful. Got me out of a scrape. Can't say thank you enough, I am over the moon. His technical knowledge was astrounding
14 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Martin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Edward was extremely helpful
Edward was extremely helpful, told me what he was doing as he did it, could give me good estimations of how long it would take. I came away feeling like I got a good deal and came away with more confidence.
26 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Came into the Orpington store and saw Edward. He was very kind and went through the best plan for me.
8 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Ann,
Thanks for the lovely review and fantastic support for Mark. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward was great! Helped me out regarding an issue with an old number showing up on my iPhone. Moments later it was gone and the issue was resolved! Thank you so much
2 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Angie,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I recently visited Vodafone to upgrade…
I recently visited Vodafone to upgrade my phone contract and had an excellent experience thanks to Jayden and Edward. From start to finish, both were friendly, professional, and incredibly helpful in making the whole process smooth and stress-free. Jayden took the time to explain all my upgrade options clearly and helped me find the best deal for my needs.
When I later returned to hand in my Samsung trade-in device, Edward went above and beyond by carefully reviewing my deal and pointing out additional promotional offers available through Samsung that I hadn’t been aware of. His attention to detail and genuine willingness to help really stood out and saved me even more money.
Both Jayden and Edward delivered amazing customer service and are a real credit to Vodafone. Highly recommend — a truly 5-star experience!
4 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Sinan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess was extremely helpful and patient…
Jess was extremely helpful and patient with us. Great service definitely recommend
6 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Orpington
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward was excellent
Edward was excellent. Very helpful and explained everything that needed to be done. As I was unable to do it myself being a senior citizen. Thank you very much
28 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey there,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodafone today and was looked…
Visited Vodafone today and was looked after by Ethan Hunt (great name). Very polite young man, patient and helpful, and explained things in a way I could understand. Made everything straightforward for me. Much appreciated.
25 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and helpful Edward!
Had a great experience recently with Edward, helping me to upgrade my phone with ease and saving money! He was friendly and helpful, explaining all of my options but understanding what I was looking for in a new contract and not just pushing extra items on me. Would definitely recommend visiting store when it comes to upgrading or wanting a new contract as it was so much simpler than online or over the phone! Thanks Edward!
23 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Amber,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Henry was so welcoming very…
Henry was so welcoming very professional and helpful great service .
Thank you Lilly and Jack !!!
15 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden was extremely helpful in helping…
Jayden was extremely helpful in helping me lower my bill.
12 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jayden was very helpful such a lobely…
Jayden was very helpful such a lobely young man.
10 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Isabel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Edward
Came in to buy a phone charger. Edward sat us down and upgraded my sim card, got me a good deal. Thanks!
7 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Maria,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward - excellent Customer Service
Edward was attentive, helpful and pro-active in finding the solution to a rather complex issue. He clearly understands the true term of 'customer service' and took time to explain my options, help me find ways of reducing my monthly charges and all with a smile. I can't recommend him and Orpington Vodafone highly enough.
2 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Mel,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
We visited Vodafone for a broadband…
We visited Vodafone for a broadband upgrade. Jess was so helpful in ensuring we had the best deal possible. She was patient and explained the breakdown of services and kindly wrote it all down so I would remember later. As an older person I really appreciated Jess’s calm friendly manner, she was a total professional and I left with a broadband deal at less than half the cost of my previous provider
4 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Debbie
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jayden was Very professional and patient
4 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Julie,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very good service from jayden
4 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Orpington
Hey Jentina,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.