Vodafone UK - Oxford Reviews 

240
•
TrustScore 5 uit 5

4,9

3 Cornmarket Street, OX1 3EX OXFORD, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Nathan was excellent in Oxford as was Stephen in the fraud office . I was very impressed and will recommend Vodafone enthusiastically , I think we should get more alerts such ‘Vodafone never sends t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Richard, the staff member who served me today was exceedingly helpful when I went in to get advice on my iPhone. He not only sorted out my problem but did so in a kind and respectful manner. Thankyo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were helped by Tolos and it was a top-notch experience. We were looking to upgrade phones and he was patient, explaining everything clearly. He was calm and clear and not pushy in any way. Thank yo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Internetaanbieder
  3. Mobiele telefoon winkel
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Oxford

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 3 Cornmarket Street, OX1 3EX, OXFORD, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

240 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(240)

42.851 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Quick and easy broadband contracting

I visited Vodafone today to get a broadband contract. I was very pleased with the service that Tolis offered me. He was very transparent and thorough. I found his overall service quick, easy to understand and useful.

7 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Oxford

Hey Spyridoula,

Thanks for the lovely review and fantastic support for Tolis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Anjie has been most helpful to me

Anjie has been most helpful to me , to make my phone work properly and emails and updated home broadband. Definitely recommend such a lovely girl. Very kind and patient.

1 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Oxford

Hey Rita,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Anjie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tolis is the best guy good service

27 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Oxford

Hey Misbah,

Thanks for the lovely review and fantastic support for Tolis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was completely impressed with Anjie's…

I was completely impressed with Anjie's professionalism and customer service. She was so friendly and made the whole process smooth, ensuring I felt comfortable throughout. The customer service was top-notch.

21 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Oxford

Hey Pollmann,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Irgisa and Maryan are super stars!

Irgisa and Maryan are super stars!! They really know what they are about and are a gold standard in customer care.

26 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Oxford

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service today

I was served by Anjie and Maryam at Vodafone Oxford today. They had my new phone set up within an hour and it's all working fine. Thanks ladies!

24 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Oxford

Antwoord van Vodafone UK - Oxford

Hey Tim,

 

This is fantastic to hear! We really appreciate the feedback.

 

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.


Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gisa and Maryam

Gisa and Maryam. Very helpful and went above and beyond with giving me the best deal. Thank you.

19 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Oxford

Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Good service, slow system

My sales person Maryam was very helpful, and managed to find a good SIM only option for me. The only downside was that the computer system seemed a bit slow.

19 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Oxford

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

So positive

So positive, professional and helpful. Thanks so much for all your help. Special mention to Maryam and her senior colleague. Wouldn’t hesitate to recommend the in-store team here

13 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Oxford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I visited the store and was given…

I visited the store and was given comprehensive advice by Paul.
I returned the next day to make my purchase and again was given very good customer service

9 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Oxford

Hi. We're happy to hear that you received comprehensive advice and very good customer service during both of your visits! We appreciate your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A very polite and helpful conversation…

A very polite and helpful conversation to get my I phones working

10 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Oxford

Hi. We're happy to hear that our conversation was helpful in getting your iPhones working. We appreciate your positive feedback and are grateful for your time. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very happy customer the service was on…

Very happy customer the service was on top very professional and patient adviser Gisa.
Thank you so much.

5 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Oxford

Antwoord van Vodafone UK - Oxford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

He was very patient and efficient and…

He was very patient and efficient and he helped me value out what would be the best phone for me and I really enjoyed my experience on getting my new phone

31 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Oxford

Antwoord van Vodafone UK - Oxford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan made a stressful experience much…

Dan made a stressful experience much less so and brought calm to a borderline Kafkaesque experience, where my account was both dead and alive at the same time. I have some serious doubts about ever using Vodafone in future but if I continue to do so it will come down to Dan and his extremely calm demeanor, longstanding knowledge of the company’s internal workings, and practical approach to goofy system level failures related to account migration. I couldn’t rate him highly enough and I genuinely felt like he did what he could for me in a tough situation.

2 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Oxford

Antwoord van Vodafone UK - Oxford

Hi. We appreciate your feedback and are happy to hear that a member of our team could help navigate the complexities of your account migration. We value your comments about the issues you faced, and we'll use them to improve our processes. Thank you. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tolis was great

Tolis was great! He listened to what we needed and provided us with options.
He was also very personable and engaging throughout.

24 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Oxford

Antwoord van Vodafone UK - Oxford

Hi. We're happy to hear that you had a great experience! It's wonderful that our team member listened to your needs and offered helpful options. We appreciate your positive feedback and are glad you felt engaged. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Maryam was extraordinarily kind and…

Maryam was extraordinarily kind and helpful. Went above and beyond to make sure I was taken care of. I choose to use Vodafone because of staff like Maryam

6 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Oxford

Antwoord van Vodafone UK - Oxford

Hey Ben,

Thanks for the lovely review and fantastic support for Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, Cătălin was very helpful and offered a great solution

4 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Oxford

Antwoord van Vodafone UK - Oxford

Hey Tiberiu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kind and helpful

Catalin was amazing, very helpful,patient and knowledgeable.He answered all of my questions and adapted to all my needs

5 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Oxford

Antwoord van Vodafone UK - Oxford

Hey Andra,
Thanks for the lovely review and fantastic support for Catalin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from Paul

Great service from Paul. Understood what I wanted and no pressure to get more.

4 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Oxford

Antwoord van Vodafone UK - Oxford

Hey Audrey,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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