Vodafone UK - Prestatyn Reviews 

316
•
TrustScore 5 uit 5

4,9

Unit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB

•

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Beoordeeld met 5 van de 5 sterren

Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nathan in Prestatyn was absolutely brilliant with my upgrade and also sorted my broadband. Lovely gentleman, I am recommending my daughter to come here to change from EE

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

316 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(316)

42.962 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Aaron was very knowledgeable about the…

Aaron was very knowledgeable about the services he could offer, for the phone and Internet.
Saved me money on both items.
Excellent customer service

16 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Susan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

In store service was 5*

In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aaron & Dan all went above and beyond to help resolve the issues in buying a new phone. Vodafone as company have a lot to answer for however these three were amazing in sorting out the issues. Thanks guys

15 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Kevin,

Thanks for the lovely review and fantastic support for Tilly, Aaron & Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Aaron was very patient and helpful and got me the best deal for what I wanted. Very happy with the service.

15 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Claire,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan was excellent

Dan was excellent. Explained everything thoroughly, saved me money on my monthly account and was extremely professional, with a lovely friendly manner.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extra helpful

Extra helpful, friendly and saved me some money as well.
Definitely use this store again .

5 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Linda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

We visited today and were very…

We visited today and were very impressed with the help we received from Dan and Nathan. The both explained everything very patiently and clearly.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Barbara,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Young man

Polite young gentleman served us in your Prestatyn shop

4 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. Clear explanations. Thank you

4 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Julie,

Thanks for the lovely review and fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan was great and helped me get a…

Dan was great and helped me get a really good deal. Well come back again.

4 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan saved me lots of money and wad…

Dan saved me lots of money and wad faboulus. 5 stars. Rrally helpful

4 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Reall y very helpful polite and a…

Reall y very helpful polite and a really good service .

3 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

very easy to complete and the Vodafone…

very easy to complete and the Vodafone assistant was very helpful

2 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey There,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good visit

Thorough friendly and knowledgable

27 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service Aaron was extremely…

Excellent service Aaron was extremely helpful and will recommend to family and friends

25 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey John,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan was great

Dan was great, helped me by sorting my phone out and moving my account to contract. Top guy.

17 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Anthony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Wonderful service

Wonderful service. Helped me change my phone. Thanks dan

15 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey Rhian,

Thanks for the lovely review and fantastic support for dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service from Aaron

Brilliant service from Aaron, many thanks

15 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan was great and helped me get the…

Dan was great and helped me get the best deal. Would recommend.

15 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey Danguole
This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came gere to sort my pbone and dan…

I came gere to sort my pbone and dan the branch manager did everything to support me,i found him professional and ver helpful.i would reckonmend him for futyre suppirt and advise,he is a good manager and very supportive in knowledge and advise.

14 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey Dean,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Update on my previous review of…

Update on my previous review of Vodafone broadband. During my call with Vodafone in relation to their unintentional cancellation of my order, I asked for reassurance that the bank mandate had not been activated by Vodafone. I was assured that the mandate had not been activated. I was in the bank yesterday and they confirmed that the mandate was active. I obviously cancelled it!! Seems this company cannot be trusted at all.

8 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey Aisla,

I apologise for the issues you've been experiencing with the home broadband . I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the Broadband teams by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

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