Vodafone UK - Prestatyn Reviews 

318
•
TrustScore 5 uit 5

4,9

Unit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB

•

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Beoordeeld met 5 van de 5 sterren

Nathan at the Prestatyn branch was so approachable and was able to answer all my questions. I found him to be so polite at attentive. I highly recommend this branch. Thank you so much .

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

318 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(318)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very helpful and friendly staff member…

Very helpful and friendly staff member called Aaron.

9 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Elen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful

6 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

We're so happy to hear that you received such helpful support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Service

Liam was friendly, helpful and knowledgeable. He got me a great deal, looking at mine and my daughters’ phones. Increased her data too. Also got much better insurance through him and Vodafone in comparison to who I was with. Thank you very much, much appreciated!

30 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Anna,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent help from Liam who really…

Excellent help from Liam who really friendly even though not well

27 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey there,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful indeed

Very helpful indeed, introduced me to new functions on my phone. Highly recommended

22 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Lucinda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very Good Service

Very good service from Adam and others

22 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hi Tracey,

Thank you so much for your wonderful review and the amazing support you’ve shown for Adam —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

excellent patience by Adam great service

excellent patience by Adam great service

18 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Marlene,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful Liam

17 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Richard,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful

9 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hey Paul,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful and friendly

Helpful and friendly

22 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hi Jenny. Thank you for the review. We're happy to see you've had some helpful and friendly service!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful and has saved me a great…

Really helpful and has saved me a great deal of money ! Aaron store manager was brilliant , knowledgeable and really patient

21 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Prestatyn

Hi Katherine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent advice from Tilly in…

Excellent advice from Tilly in Prestatyn.

20 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

We're happy to hear that you received excellent advice. Thank you for sharing your positive experience with us; we appreciate it.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgrade…

Aaron in Prestatyn was really patient and explained all the details clearly. Many thanks

18 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey there, it's really nice to hear Aaron was very helpful when you visited the Prestatyn store. Thank you for sharing this with us!

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff who resolved the problem despite some technical issues which were causing delays to the resolution.

15 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hi Joanne. Thank you for your review for the team. It's always lovely to read nice feedback, despite the technical issues faced. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

excellent service couldn’t be happier!

excellent service couldn’t be happier!

15 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hi Phoebe. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Liam was very helpful excellent…

Liam was very helpful excellent customer service

2 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey Kieran,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent professional service from…

Excellent professional service from Liam

Helped me trade in my old phone and set up a new contract and device.

30 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey Alex,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good service Liam was very…

Very good service Liam was very knowledgeable thank you

24 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey Bethan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. Pace of explanation matched our understanding. Range of options discussed. So pleased with final decision... Aaron was great

21 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Worst Uk network - Vodafone

To be honest, this is the worst network I have ever used in uk. I can't even watch a YouTube video without lagging also never get into their monthly contract subscription's, they won't even care or allow to cancel it if raise any concerns. Shame on you Vodafone!

10 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Prestatyn

Antwoord van Vodafone UK - Prestatyn

Hey Rahul,

We sincerely apologise for the inconvenience caused by the network issues. We understand how crucial it is to have a strong and reliable connection.

Please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl so we can investigate this further for you.

Thanks again,
Vodafone Social Media Team

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