Vodafone UK - Preston Reviews 

232
•
TrustScore 5 uit 5

4,9

D&B Unit, 16 Fishergate, PR1 3NN Preston, GB

•

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great service from Priyan, went in to upgrade my phone and broadband, everything was made really easy, very knowledgable going through models and packages available. Priyan sorted all the transfer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I called into the shop on Fishergate in Preston this morning (25/9/26) with my housemate. Mohammed couldn't have been more helpful sorting Jason out with a replacement phone and carrying his price pla... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My contract was due for renewal so I went to the Preston store to upgrade my phone and get a deal that would suit me . I was dealt with by the assistant store manager Ahfy and the deal I got was grea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • D&B Unit, 16 Fishergate, PR1 3NN, Preston, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

232 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(232)

39.942 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Preston Vodafone

Went in the other day to sort my upgrade. Jabs was brilliant, got everything sorted for me there and then. Brilliant customer service, would recommend.

13 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hi Amy,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the preston store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Rishi is fantastic, great help and advice 5 star 🌟

15 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hi Karl,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you for the service

Thank you for the service! Rishi helped me with two Iphone 16 pro max and also helped to explain the contract in detail. Thank you

15 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hi Amala,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excelent service

We visited Vodafone in Preston today and Rishi was very polite , helpful and friendly. He was explaining everything and was happy to answer all our questions. Very positive experience !

15 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Best service ever

Best service ever. Thanks Rishi

13 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hey Ganesh,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service by Rishi

Great service by Rishi! Very friendly and helpful

12 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hi Wail,

Thanks for sharing this review for Rishi. We appreciate your support. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Outstanding service

The assistant (Brett) that served me was very knowledgeable , and a pleasure to deal with .
I had tried to do what I wanted firstly online and then by phone to a call center operator whom I couldn’t understand , so finally decided to go to a store , which I should've done first - it would have saved hours of time and heartache , literally .

10 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hello, Russell,

It's great to hear about the positive experience which you had with Brett. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excelent customer service

Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sales person, Rishi, was absolutely fantastic. Went above and beyond in order to help us get the best deal and ensure we are happy with our purchase and explain all steps. Left the store very happy 😊

8 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hi Roxana,

It's great to hear about your recent experience. Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I went into the Preston store today as…

I went into the Preston store today as the contract on my phone will expire in a few days. I prefer to talk to someone rather than use the internet. I was assisted by Jabbir, who I found to be really helpful and friendly and nothing was too much trouble for him. He found me a good deal with which I was very satisfied. I have been with Vodafone for many years and I am reluctant to change providers as I always receive very good customer service. Thank you. Christine Helm.

3 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hi Christine,

This is a great review for Jabbir. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Brett review

Brett was very helpful, pleasant and explained everything in a way I could understand.

27 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hi Val,

Thank you for taking the time to leave a review and sharing this great feedback for Brett.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nice Experience with Vodafone

The experience was nice and the guide I got from there was excellent and the customer service is also wonderful

9 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service .

Was seen by Afy at Preston branch . Was very friendly and welcoming , and very knowledgeable in renewing my contract for a better deal .

9 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service

Good service! Thank you Rishi spending time with me updating my details and adding my old details to my device.

9 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Service

Brought tei phones today. Thank you for the great service provider by Rishi!

9 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Thanks for your five star review, Corina. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly, kind staff

I'm not a big expert of phones but I got all the informations I need and later I can get more help if I will need.

8 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hey Timea,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Help at the Preston Store.

I went into the Preston store this morning and Rishi was really helpful in sorting out my problem.
He went above and beyond to assist me and explain everything.
He was as pleasant, professional and friendly. I highly recommend this store and if I have any otyer queries I will definitely go again.
Thank you so much Rishi.

6 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hi Janette! Thank you for your review. I'm glad Rishi was able to assist you. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mohammed was very helpful

Mohammed was very helpful, he explained in details all what I wanted to know about the service that I have requested. He is such a kind person. I'm writing this review to thank him.

5 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hello Shakir,

It's great to hear about the positive experience which you've had with Mohammed. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you

From now on, I will be visiting the store each time I need proper assistance and staff to discuss options with. Yes it’s great having everything online and it is easy, however, I encountered issues with this and visiting stores ensured everything was correct and the best deal was made.

Both Brett and Afy were excellent! A complicated issue resolved in a calm and friendly manner, with proper information, advice and guidance provided throughout.
You really do receive better quality and a personal approach when visiting in store.

Thank you gentlemen.

4 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hello Barry,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Brett and Afy, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Professional courtesy shown to customer by staff.

I came into upgrade phones for myself and my wife on the 24/07/24 and was served by Rishi. He took me professionally through the upgrade process after which I paid and left the shop. I returned on the 02/08/24 to collect the new phones and was served again by Rishi. He took me through the new phone and did the transfer of my info from the old phone to the new. I once again left the store satisfied with the service. I had to return today the 04/08/24 to request help with another file transfer, once again Rishi demonstrated patience and his professionalism in helping me. I left the store feeling very satisfied. I feel that I need to commend this young man and his professional manners throughout his interactions with me. He is a credit to Vodafone, and this needs to be made aware to his management.

24 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hello Delroy,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Rishi, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very amiable staff

Very amiable staff . Aft helped me saved more money on trading my old phone . 😊

4 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Preston

Antwoord van Vodafone UK - Preston

Hi Christina,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer