Vodafone UK - Reading The Oracle Centre Reviews 

346
•
TrustScore 5 uit 5

4,8

U12 Oracle Centre, RG1 2AH Reading, GB

•

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Beoordeeld met 5 van de 5 sterren

I went into the Reading Oracle Store to upgrade my contract. Omer was incredible. I struggle with doing phone upgrades as i find the whole thing overwhelming due to being autistic but he answered ever... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... Toon meer

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  • U12 Oracle Centre, RG1 2AH, Reading, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

346 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(346)

39.942 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Customer service was great

Customer service was great. Nazim and Abdi was very nice and helpful

5 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Jasmine,

This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nazim made our experience very good

29 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Beverley,

Thanks for the lovely review and fantastic support for Nazim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service!

29 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Hannah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nazim was really helpful and explained…

Nazim was really helpful and explained everything really well

27 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Jade, ​

Thanks for the lovely review and fantastic support for Nazim. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service and very professional!

Very quick, easy and professional service to upgrade my iPhone today - Nazim was great and very helpful!

27 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Cameron
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Was served by Nazim he was very helpful…

Was served by Nazim he was very helpful getting me a new package and phone! Also helped with my iCloud etc on my phone, very informative and helpful

26 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Anais,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Reading store

Went to the Reading store today and had absolutely amazing service from Ollie. Would highly recommend

8 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey SK,

Thanks for the lovely review and fantastic support for Ollie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nazim give to us a amazing experience…

Nazim give to us a amazing experience on Vodafone always up to solve any problem and give to us all the details with a amazing hospitality.

6 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hi, we are really pleased to hear about your 5 star experience with Nazim. We love to see the teams supporting customers with all their queries. Thank you for taking the time to feedback this positive experience.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was helped by Nazim who gave a great…

I was helped by Nazim who gave a great explanation of the plans, deals and promotions offering open, clear and detailed communication. Amazing hospitality and offered great service for me and my friends.

6 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hi, it's amazing to see that you have had an excellent experience with Nazim. Thank you for taking your time to give us this positive feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff member

Staff member, Adam helped me upgrade my phone and also told me about the best sim deals that will suit my everyday use. He also explained to me about esims which I wasn’t too sure about and what they were actually for. Adam made sure I understood everything and took his time answering my questions in detail.

31 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Luke,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Bad behaviour

Bad behaviour, not helpful, disappointed with Vodafone

2 juni 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hi Umesh,

Thank you for sharing your experience. We apologise for the inconvenience caused to you. If you're experiencing any issues with the services and want to raise an official complaint, and you have already spoken to the Teams but have not received the resolution you were looking for, please come chat with my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff member

Staff member, Adam, was super helpful, informative and made the overall experience very easy and simple.
Great and friendly service.

30 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Adam was a star!

I visited the Reading store today and saw Adam. He helped me save money on my phone bill and broadband! I am very happy with the customer service!

30 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Alexandra,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New iphone

New phone contract. Cracking help

27 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hi David. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Helpful Chap

Visited the Reading store and was served by Talha who got me a great deal on a new Sim-Only contract. Very helpful chap.

19 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Alex,
Thanks for the lovely review and fantastic support for Talha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hussain was very helpful and friendly

Hussain was very helpful and friendly

17 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Benhan, ​

Thanks for the lovely review and fantastic support for Hussain. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hussain was so helpful with my upgrade

Hussain was so helpful

17 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Neve,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2x
l
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

16 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Reading The Oracle Centre

Antwoord van Vodafone UK - Reading The Oracle Centre

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Id like to thank kasha for his best…

Id like to thank kasha for his best service , time and patience helped us a lot in this a big thank you to him ✌️

15 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hi Hussain,

Thank you so much for your wonderful review and the amazing support you’ve shown for kasha—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 3 van de 5 sterren

Too sales oriented

Too sales oriented

14 mei 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Reading The Oracle Centre

Hey Anthony,

We appreciate you taking the time to share your experience with us. Your feedback is important to us.

We're here to help you sort this out. Please reach out to our Social Media team on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

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