Tara was very helpful and knowledgeable. She sorted out new phones and contracts for us based on what we needed. We have been with vodaphone a long time and customer service has always been top class... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie33-35 Carolgate, DN22 6BZ Retford, GB
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Lees wat reviewers zeggen
Amy and her colleague where outstanding on every level of cistomer service.Nothing was too much trouble.She explained everything as mu h as I needed to make the right informed choice about my Upgrad... Toon meer
Bedrijf heeft geantwoord
Being something of a Dinosaur, I received a new iPhone from Carphone Warehouse on the Vodafone Network. Transferring data from my old phone was going sweet . However I failed to transfer my... Toon meer
Bedrijf heeft geantwoord
Excellent customer service on all levels. Personal touch and friendly team. Nothing was too much trouble. Very knowledgeable. So pleased I switched.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Retford
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
33-35 Carolgate, DN22 6BZ, Retford, Verenigd Koninkrijk
4,9
Uitstekend
166 reviews
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1st class…
Joanne served me yesterday and today she's a diamond she saved me time and money. 1st class service
4 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hi Cheryl,
We love to hear it! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Retford joanne Tara are amazing staff
Retford joanne Tara are amazing staff, so helpful and gave us an amazing experience..
There are the reason we've closed all our accounts with EE and changed to Vodafone .
1 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hi Julie,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jo set up my new phone and made sure I…
Jo set up my new phone and made sure I didn't loose any of my treasured photos
24 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hi Susan,
It's great to hear Jo helped to set up your new phone and recover the photos from your previous one. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great customer service from Tara
Great customer service from Tara! She sorted everything for me, thank you!
12 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hey there,
This is great to hear! Thanks for taking the time to share this feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jo helped me get a 4g phone and set it…
Jo helped me get a 4g phone and set it all up.She was very patient and kind.
10 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hi arthur,
Thanks for your kind words and taking your time to share the experience in store with Jo.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very good customer service very polite…
Very good customer service very polite and helpful
8 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hi Mel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Julie was fantastic
Julie was fantastic, great asset to your company!
9 februari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hi Barbara,
Thank you for your review and feedback for Julie. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Stress free
Jo was great and from ordering my new phone to abetting it up today. Always great service from the girls in Retford store
8 februari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hi Susan,
This is a great review for Jo. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service
Great customer service. Very helpful and polite.
Sorted the issue straight away.
6 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hi Laura. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Megan at Vodafone
Megan was great, she explained everything thoroughly and gave me a great value deal. I will definitely be returning to Vodafone Retford.
January 2024
5 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hey Sam,
Thanks for letting us know what an amazing job Megan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Julie is amazing
I have been with Vodafone for roughly 15 years. Since moving to the Retford area I have tried to go into store to deal with anything.
Julie is amazing. She has always tried her hardest to help me out and make sure things are sorted. She's always pleasant and extremely welcoming. Julie has always advised me on the best course of action for the situation and has spoke to 191 on my behalf to help me out knowing I have my own business to run and queries/issues need rectifying quickly.
I honestly couldn't think of anyway she could become a better advisor. Extremely knowledgeable in her field.
Credit to the company.
3 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hey Ben,
Thanks for letting us know what an amazing job Julie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
Visited here not long ago and was impressed by the manager, Joanne. She was knowledgeable and patient with helping me sort out my phone issues. Really appreciated her friendly service. Highly recommend!
25 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hey Jordan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone Retford is truly exceptional
Vodafone Retford is truly exceptional and a significant credit to Vodafone. Julie convinced me to switch to Vodafone about 6 years ago, and I've never looked back. The service is exceptional, the team is very knowledgeable, and it's always a pleasure to visit, greeted by such an enthusiastic team ready to help in every way possible.
Shout out to Julie, if you are ever in doubt about choices and want a fair deal go see her, best decision you'll make and you'll understand where this review comes from!
1 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hey Calum,
Thanks for the lovely review and fantastic support forJulie .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Julie was Great
Julie was Great, she sorted everything out for me.
7 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hey Christopher,
Thanks for letting us know what an amazing job Julie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Customer Experience
Needed to update information on my partners phone as we were both paying over the odds on both accounts.
The lady in the Vodaphone shop Joanne Store Manager at Retford was very helpful and reduced our monthly payments also setting my wife on Spotify so we don't have to listen to the same music 10/10 would definitely recommend coming back thank you for your time.
23 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hey,
Thanks for letting us know what an amazing job Joanne did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Customer service
Good morning, went into store as i had issues with my signal at home. Julie was really helpful on giving me advice, and making sure everything was ok with my device. Great service and very patient. Thankyou! :)
21 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hey Becky,
Thanks for letting us know what an amazing job Julie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Professional and understanding
I had great service by Joanne in the Retford branch who put my mind at rest and made sure changing my phone was easy and stress free.
21 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hi Lorraine,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Always great service in this store
Always great service in this store, wouldn't go anywhere else.
11 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hi John,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Exceptional customer service
Visited the Retford store today as I had lost my business phone.
Staff as always exceptional and Iulia was absolutely outstanding.
Understood the situation and was 'up and running' , all sorted in less than 20 minutes.
I have used this store on several occassions and the personal service and consideration and knowledge is always first class.
A shining example of customer satisfaction.
Retford should be proud to have this jewel of a store.
3 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Retford
Hi Graham,
This is amazing review for Lulia and our Retford store. Thanks for your kind words and taking your time to share the experience
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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