Had a lovely experience at this shop as a three customer moving onto vodafone. Staff very helpful and friendly. Someone to welcome and offer help as you arrive
Bedrijf heeft geantwoord
Locatie
Wijzig locatie70 Church Street, CV21 3PT Rugby, GB
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Lees wat reviewers zeggen
Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Toon meer
Bedrijf heeft geantwoord
Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Toon meer
Bedrijf heeft geantwoord
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Rugby
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
70 Church Street, CV21 3PT, Rugby, Verenigd Koninkrijk
4,9
Uitstekend
392 reviews
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Shannon was amazing
Shannon was amazing! Completely made this appointment positive experience. I bought my elderly grandmother in because customer service wouldn’t help. She was so good, has a great sense of humour and made my gran feel really good. Went above and beyond what we expected. My gran left saying it was nice to feel like a person not just an old friend person which was so important. So Thankyou
24 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone Rugby great customer experience
Friendly, helpful,informative service done by Gemma
24 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Sales person was very pleasant also…
Sales person was very pleasant also very accommodating and obliging regarding getting the best deal to suit my needs.
21 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Wiktoria and shannon
Wiktoria and shannon were absolutely amazing lovely to interact with helped us out with all of our issues that we needed sorting made out experience in Vodafone remarkable, they were very very friendly and welcoming made sure our issues were dealt with correctly and quickly making sure that we were both comfortable with every option we had
21 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great service
Really friendly staff as always in this store. Simon made everything very smooth and easy. Was very helpful. He explained everything and made sure I understood everything before I left.
21 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Gemma was very helpful and polite
Gemma was very helpful and polite, and I felt at ease in her company.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
Hi Sarah. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon has helped me put a couple of…
Simon has helped me put a couple of times now. Excellent service and always very helpful.
29 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
Hey Kai,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shannon was really helpful & knew…
Shannon was really helpful & knew exactly what I required & knew how to get things done smoothly efficiently and professionally, especially with all the problems I’d previously encountered She’s a credit to the store.
27 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
Hey Steve,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Wiktoria was very helpful sorting out…
Wiktoria was very helpful sorting out getting a new phone quickly and laid out all the price options for me which made it easier for me as I struggle with lots of information
26 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
Hey Samuel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Shannon help my mum save money
Shannon help my mum save money. Very good. Recommend her
26 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
Hey Lukas,
Thanks for the lovely review and fantastic support for Shannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly staff
24 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very friendly and welcoming
Very friendly and welcoming, answered any questions we had.
24 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Wiktoria is amazing!!
Vodafone sent out the incorrect device for me and I came into store and Wiktoria sorted it all out. She was lovely bubbly and so helpful xx
19 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Gemma was really helpful explained…
Gemma was really helpful explained everything really well I swapped over from EE to Vodafone Gemma made it really smooth and easy
19 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gemma patients is something to behold
Gemma patients is something to behold
Thanks for your time.
18 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gemma was very helpful and patient with…
Gemma was very helpful and patient with my husband and myself
18 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful
Both Shannon and Simon were very helpful. No fuss, simple service.
15 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Rugby branch - phone upgrade
Shannon in the Rugby branch was so helpful.
She explained everything clearly & showed all options and comparisons to help us make a decision
13 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Simon was really helpful with…
Simon was really helpful with processing my order. Recommend him to everyone.
12 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very efficient and helpful sorting my…
Very efficient and helpful sorting my account out
9 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Rugby
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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