Vodafone UK - Rugby Reviews 

392
•
TrustScore 5 uit 5

4,9

70 Church Street, CV21 3PT Rugby, GB

•

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Beoordeeld met 5 van de 5 sterren

Had a lovely experience at this shop as a three customer moving onto vodafone. Staff very helpful and friendly. Someone to welcome and offer help as you arrive

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Toon meer

Bedrijf heeft geantwoord


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  • 70 Church Street, CV21 3PT, Rugby, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

392 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(392)

39.841 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Knowledgeable

Knowledgeable, good information and explained everything as we went along as I had 4 accounts to sort! Gemma was great!

29 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Katherine,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Perfect customer service

Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues.
1 or even 0 stars for Vodafone management! 'Open door' policy? Over the winter? Heating inside is not enough for employees and customers because you think that more people will come if doors will be open! Find other way to bring more people into your shop!

28 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Tomas,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very good communication throughout the…

Very good communication throughout the progress of getting new phone

28 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shannon was fantastic and very helpful

26 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Nicola,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Wiktoria was very helpful

Wiktoria was very helpful, supportive and nice. Thank you very much Wiktoria.

24 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Akshatha,

Thanks for the lovely review and fantastic support for Wiktoria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shannon was extremely helpful and…

Shannon was extremely helpful and answered all the questions that I had while setting up my new phone and plan. So pleased I came in to store. I always like to speak to a human being so this was a great experience.

23 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Trudy,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Top notch service

Gemma was extremely helpful and explained everything thoroughly

23 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, Shannon was superb, so knowledgeable and we were really confident that she was giving us the best information for our needs.

Came away with two new phones/contracts and moved over from EE.

23 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Badruj,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shannon in the rugby store

Shannon in the rugby branch helped me today to arrange extra data useage as i was clueless!
She was extremely helpful and informative, saved my day.
Fantastistic instore assistance!

23 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey Gemma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service thanks simon

22 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Rugby

Hey,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma was fantastic helping me today

Gemma was fantastic helping me today

21 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shannon was amazing with helping me get…

Shannon was amazing with helping me get a new phone and transfering everything over for me

21 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey June,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It was a difficult job made easy for…

It was a difficult job made easy for me. Very pleased.

19 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly, Wiktoria spent a lot of time making sure that we got the best deal.

17 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Rebecca,

Thanks for the lovely review and fantastic support for Wiktoria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma was great helping me today

Gemma was great helping me today

13 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gemma was brilliant!

Gemma was brilliant!

13 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Ann,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great help

Great help, explained everything clearly.
Pleasant experience in all

8 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Chris,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Simon was very helpful to sort out an…

Simon was very helpful to sort out an issue with my phone and seems very knowledgeable.

10 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into store with an issue with my…

Came into store with an issue with my phone, Simon and the team were very helpful and fixed my issue.

10 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey Livx,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

She was very polite and helpful

She was very polite and helpful

10 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Rugby

Antwoord van Vodafone UK - Rugby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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