Vodafone UK - Skegness Reviews 

195
•
TrustScore 5 uit 5

4,9

12 Hildred Centre, PE25 3NU Skegness, GB

•

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Beoordeeld met 5 van de 5 sterren

Came in to store as my sim was not working, was served by meghan, great help, she manged to fix it and even manged to get my sim down in price

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Beoordeeld met 5 van de 5 sterren

Shima was very helpful and made tbe crossover from EE to vodafone very easy she was really chatty and we had a great conversation

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went in to renew my contract Spoke to Liam who was friendly and helpful throughout He explained everything clearly and actually saved me money Would definitely recommend

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Beoordeeld met 5 van de 5 sterren

Me and my partner only popped in to ask about mobile WiFi for our new caravan.we deside we was going to shop around but when we sat down with Kirsty we were sold straight away my partner who is not go... Toon meer

Bedrijf heeft geantwoord


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  • 12 Hildred Centre, PE25 3NU, Skegness, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

195 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(195)

39.841 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Helpful staff…

Shima was very helpful with a pleasant attitude.
We only went in to enquire about Roaming charges and she advised us how to change contract for very little to include Roaming. This was much better than £10 for 8 days!

25 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hi Derek,

Thank you for your review. We're so happy you had a 5 star experience in store with Shima and your query was answered and you even found a great deal!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The service was amazing

The service was amazing. Came in for information about switching from our current broadband provider and I am now excitedly awaiting our new Vodafone setup as the cost more than meets our families needs. Huge thank you to Shima for her expert care and attention.

3 maart 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Skegness

Hi Gemma. Thank you for your review for Shima. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly and knowledgeable

Very friendly and knowledgeable. Gave us a great deal and help us understand all our options.

3 maart 2024
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hi Ross. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shima was very helpful top service

26 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hey Alan,

Thanks for reviewing and sharing this feedback for Shima.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shima has assisted us in helping my…

Shima has assisted us in helping my wife get a new sim only contract and was very helpful

12 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hi Dave,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Slow broadband deliberately?

I switched from BT to Vodafone because of slow broadband speed.
For the first 3 weeks we were really happy. Everyday they were asking us to leave a review, but we waited as we were told by a neighbour that after 3 weeks the speed would slow down.
Low and behold the speed is very poor. Now we are receiving mails from Vodafone advertising wifi boosters. Did they purposely give us gast broadband to get a positive review and have they slowed it down to try ans sell us a booster?
How did the neighbour know it was going to slow down?

11 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hi there.

Over roughly the first 10 days, we run tests on your line to make sure you get the best possible speeds and connection in the long term, your speeds can fluctuate during this time. As your speed has slowed after 3 weeks though, I would advise to reach out to our broadband team at https://www.vodafone.co.uk/contact-us/ or by calling 191 from a Vodafone mobile or 0333 304 0191 from any other phone. The team will be able to investigate this and see what we can do to help.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Listened great and sorted me a better…

Listened great and sorted me a better deal

3 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hey Kj,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

very help and informative about plans

3 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good quality experience

Shima was extremely helpful and friendly. Made the process nice and easy.
A real asset to the branch!

2 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hi Len,

Thanks for your review, and feedback for Shima.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh has been exceptionally helpful

Josh has been exceptionally helpful. Nothing too much trouble and very patient with helping us. So very grateful

16 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hey Jill,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Outstanding service by Peter.

I went into the Vodafone shop in Skegness today to renew my sim only contract. I have been with Vodafone for many years but thought it was very expensive compared to other networks.
Peter the very pleasant man who served me today was brilliant, his customer service was excellent, nothing was too much trouble for him. He found the perfect package for me a lot cheaper and more for my money, contract 12mths instead of 24mths then he set everything up ready for the change over tomorrow.
Thank you once again Peter

6 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hey Lesley,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Customer service was amazing very…

Customer service was amazing very friendly easy to talk to! Explained everything in detail

5 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hi John,

This is a great review for our store. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Shima was good to resolve my issue with…

Shima was good to resolve my issue with Vodafone so thank you so much

2 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hey Kassey,

Thanks for letting us know what an amazing job Shima did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Awesome service

Awesome service , shame can’t have phone today

3 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hey Mark,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh had Excellent service and…

Josh had Excellent service and knowledge of product

3 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hey Graham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sophie and josh were great very helpful…

Sophie and josh were great very helpful and sociable

3 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hey Trevor,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Helpful customer service for a change

28 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hi Gregory,

We're so pleased to hear about your recent experience. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Peter was very good to me.

28 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hi Maureen,

We're pleased to hear about your recent experience. Thank you for reviewing and sharing this great feedback for Peter.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful quick and fast service

14 oktober 2023
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hey Andrea,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic customer service from Peter…

Fantastic customer service from Peter at the Skegness store. He was informative and helpful.

25 september 2023
Review zonder uitnodiging
Logo Vodafone UK - Skegness

Antwoord van Vodafone UK - Skegness

Hi Sandra,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

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