Have been struggling accessing my account online for aome time. It has caused me ao much stress and anxiety and I didn't think I would ever get it sorted. Mo and Jake from the solihull store helped me... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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Lees wat reviewers zeggen
Despite dealing with my numerous devices and plans, the young lady 'Sam' confidently navigated the systems and made sense of everything. I now am looking foward to my iphone 18 and tablet bundle. Good... Toon meer
Bedrijf heeft geantwoord
Very good experience in vodafone store. Retail advisor jake was very helpful, friendly and efficient. Thank you Jake!
Bedrijf heeft geantwoord
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Solihull Crescent Arcade
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Verenigd Koninkrijk
5,0
Uitstekend
761 reviews
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Great service by William help setup my…
Great service by William help setup my new tablet and found me a better deal on my SIm card
13 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Colette,
Thanks for the lovely review and fantastic support for Williiam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Sinead,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Made me feel at ease
Wassi was so helpful and knowledgeable, made me feel at ease and left much happier on a better tariff
Thankyou !!
10 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Elle,
Thanks for the lovely review and fantastic support for Wassi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
William was great help me aort out my…
William was great help me aort out my mobile. Excellent customee servive
10 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Dennis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mo was excellent and incredibly patient
Mo was excellent and incredibly patient. I hadn't backed my phone up for ages. He sorted it out over a long period of time. Very friendly and clear explanation and advice also
9 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Paul,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service thank you
Waasi was really helpful
Emma was very reassuring
8 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Jackie,
Thanks for the lovely review and fantastic support for Waasi and Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Waasi was so patient and knowledgeable, answering all my questions and putting any concerns at ease during my visit today. He went above and beyond to help me find the best deal. His lovely customer service makes him a real credit to the company.
7 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Leyla,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Phone virus !
Came into store because my phone had an issue where there was a virus and multiple pop ups on my screen which stopped me from accessing messages and calls. Met with Ricardo instore who got Waasi to help me out. Waasi was brilliant and managed to fix my phone within minutes. Service was amazing and cannot thank them enough for their help.
7 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Jaquline,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was very helpful and efficient in…
Waasi was very helpful and efficient in fixing my phone very quickly whilst I waited. I'm very happy with the service I received.
6 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Audrey
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mo and wassi are absolutely amazing and…
Mo and wassi are absolutely amazing and very very very helpful. Highly recommend you both
4 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Nikki,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very patient and clear service by Jay
Very patient and clear service by Jay. I'm not good with phone technologies. He gave me best possible deal on upgrade. Andexpained the breakdown very clearly. Very personable service
4 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Paul,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi great service
Waasi
Great service prompt and fixed .
Friendly no problem attitude, Waasi a credit to Vodafone.
4 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Clive,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
William help get me a better deal from…
William help get me a better deal from PAYG to a contract and saving me money
3 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Nadir,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful
Super helpful. Made buying a new phone pain free. Brilliant friendly advice. Waasi was excellent. Made the whole experience easy and felt comfortable and confident I got a great deal.
3 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Solihull were super helpful
Vodafone Solihull were super helpful! Explained everything in great detail and gave me the best price for what I wanted! So much more helpful than speaking to someone on the phone or a robot! Big thank you to Waasi and Mo for being patient, kind and sorting all my queries!
27 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredible customer service.
Incredible customer service.
Clear and concise, extremely helpful and stress free. I could not reccomend Waasi highly enough
25 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Dan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden provided goos service and waa…
Jayden provided good service and was very helpful 10/10.
He was very polite,and respectful, and made every effort to resolve my concern with a very caring attitude. Excellent customer service. Thank you Jayden , please continue to maintain that very high standard in your work.
24 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Lorna,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Raihan at Vodafone delivered an…
Raihan at Vodafone delivered an absolutely outstanding experience from start to finish. Professional, knowledgeable, and genuinely attentive, he went above and beyond to ensure everything was handled smoothly and efficiently. Nothing was too much trouble, and he took the time to explain everything clearly, making the whole process stress-free and straightforward.
What really stood out was Raihan’s patience and commitment to excellent customer service. He listened carefully, understood exactly what was needed, and provided the best possible solution without any pressure. His friendly approach and attention to detail made a huge difference.
It’s rare to come across someone so dedicated and reliable—Raihan is a true credit to Vodafone. Exceptional service in every way. Highly recommended.
22 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey TJ,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wassi- Very helpful and friendly
Wassi- Very helpful and friendly
19 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Solihull Crescent Arcade
Hey Hebe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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