Vodafone UK - Southampton West Quay Reviews 

407
•
TrustScore 5 uit 5

4,9

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jake was really helpful and friendly. He explained everything clearly, answered all my questions and made the whole process really easy. Great customer service and a really positive experience with Vo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Internetaanbieder
  3. Mobiele telefoon winkel
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Southampton West Quay

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

407 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(407)

42.962 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Kaz was brilliant instore today

Kaz was brilliant instore today

15 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Hannah,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

SUKHVINDER WAS VERY HELPFUL AND HAD…

SUKHVINDER WAS VERY HELPFUL AND HAD GOOD PRODUCT KNOWLEDGE

14 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey John,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kaz helped us trade in my phone and his…

Kaz helped us trade in my phone and his service was amazing! he talked us through everything and made sure we knew exactly what we was paying for

13 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Lexi,

Thanks for the lovely review and fantastic support for Kaz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chloe was a great help

Chloe was a great help, very friendly, professional and answered all my awkward questions and took the time to find out what I needed.

12 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Brian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chloe was very supportive today in…

Chloe was very supportive today in store. We had lots of questions regarding our broadband impending installation. She was informative and very friendly thank you

12 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Donna,

Thanks for the lovely review and fantastic support for Malone.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

ALESSIA happy a lot with the service…

ALESSIA happy a lot with the service 100% great

8 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Sameh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tk was very helpful with my upgrade

7 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Ron,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about TK.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry helped me changing my plan for a…

Harry helped me changing my plan for a much better one that will allow me to save me 10£ monthly plus at least another 200£ a year in roaming in Europe

7 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Helder,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from Kam.

4 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service by Kaz very happy.

1 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Given excellent service by Kaz

Given excellent service by Kaz, very kind and professional.

1 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dillion has been amazing

Dillion has been amazing! Patient, excellent at going through all that I need to know.Thank you

1 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Exceptional service by Sam

Sam the retail advisor offered an exceptional service. He listened to what my specific requirements were and advised accordingly. Vodafone are lucky to employ such a professional & personable advisor.

30 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Melanie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

A phone shop with no phone

A phone shop with no phone, so you can't call them.

21 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Ian,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service. Please come chat to my team on Facebook at vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service is slick at Vodafone Southampton

My order was ready and waiting, and the processing was seamless. Staff member Alessia was very helpful and knowledgeable.

16 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Andy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alessia was doing great today

Alessia was doing great today.
Thank you.

16 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kam helped me purchase my new phone

Kam helped me purchase my new phone. Great assistance from Kam and look forward to upgrading my phone again.

15 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Stephen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chloe helped me with a new iPad

12 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Oli,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rachel provided a very efficient and…

Rachel provided a very efficient and friendly service. She was very knowledgeable.

14 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Rob,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry was brilliant

Harry was brilliant, he was very helpful, knowledgeable, knew exactly what he was doing.
Found me the best prices for 2 phones.
Great guy.

13 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Tasha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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