Vodafone UK - Southampton West Quay Reviews 

406
•
TrustScore 5 uit 5

4,9

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB

•

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Beoordeeld met 5 van de 5 sterren

TK in Southampton was really helpful. Finding the right mobile and broadband contracts that suited us. Informative, respectful and patiently guided us through the transfer from our old provider. My w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very grateful for the service and help from Graham and Jake last week in the Southampton branch. I had been putting off upgrading my phone after a bad experience in the Vodafone shop a few years ago.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. ook in
  3. Internetaanbieder
  4. Mobiele telefoon winkel
  5. Telefoon- en internetdienst
  6. Telefoonmaatschappij

Over Vodafone UK - Southampton West Quay

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

406 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(406)

39.632 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Kam was exceedingly helpful and…

Kam was exceedingly helpful and patient. He ran through all the options for airtime contracts with me for 2 phones to upgrade staying past his finish time to complete our orders.

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

iPhone

Kaz sales advisor

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Fabian,

Thanks for the lovely review and fantastic support for Kaz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience

Quick and easy. Rachel was very helpful

3 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sam was amazing

Sam was amazing...polite professional..above and beyond to help resolve my problem...thanks sam.

2 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Susan,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service from nic would recommend.

31 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chloe helped me save money with a good…

Chloe helped me save money with a good deal. Was very patient, helpful and thorough.

11 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Vicky,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry was very helpful in helping me to…

Harry was very helpful in helping me to place the orders for a phone and a watch

16 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Helen, ​

Thanks for the lovely review and fantastic support for Harry. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kam's knowledge

Kam's knowledge, patience and good attitude.

9 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey there,

Thanks for the lovely review and fantastic support for Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry very helpful and knowledgeable

Harry very helpful and knowledgeable. Put all my needs into consideration

8 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Davey was incredibly helpful best ever…

Davey was incredibly helpful best ever service received in store

8 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Hilton,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Davey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service from the team and long time customer.

It was time for me to upgrade my phone so I popped into my local store and met one of the team who directed me to Sam. He proceeded to help me move to an iPhone 16 and also choose a plan that suited my needs. In addition I was able to secure a great deal on broadband which was unexpected and was offset to a date that benefited me. Finally I also obtained a SIM only arrangement on my old iPhone which came with great benefits too.
Sam provided an excellent service and was professional and courteous throughout. He was very knowledgeable about the products and made the entire process very easy.
He is a credit to Vodafone and I hope that this review will be passed on to him and be acknowledged appropriately.
It was a pleasure to meet him and to upgrade my phone.
I have been with Vodafone for many years and have always found all the staff to be excellent but this is the first time I have had the opportunity to leave a review.
It is a very friendly store and you are made welcome on entering.

4 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Helen,

Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sukhvinder was very helpful instore

Sukhvinder was very helpful instore

7 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Constanta,

Thanks for the lovely review and fantastic support for Sukhvinder.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sukhvinder

Sukhvinder, very good service , help witch choice , explanation very clearly and very helpful, glad to by Served you this person

6 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Beata,

Thanks for the lovely review and fantastic support for Sukhvinder.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Rachel was really helpful today 👍

6 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey there,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

SUKHVINDER SAVED ME LOTS OF MONEY ON MY…

SUKHVINDER SAVED ME LOTS OF MONEY ON MY HOME WI-FI BROADBAND!!!

4 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Pauline,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went to Vodafone west quay

Went to Vodafone west quay , saw sukhvinder he was very helpful and polite great service

4 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Southampton West Quay

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alessia was very patient and efficient…

Alessia was very patient and efficient :)

3 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Maria,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very happy with Alessia

Very happy with Alessia, set us up with sim obly contract :)

2 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Ionut,

Thank you for your wonderful review and your exceptional support for Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harry made our experience in store…

Harry made our experience in store great! He was very helpful and nothing was too much trouble! Thanks Harry!

2 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Pearce,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone upgrade

Great service for my phone upgrade from Jake
Super helpful and very informative on all options available

1 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Southampton West Quay

Antwoord van Vodafone UK - Southampton West Quay

Hey Nicolle,

Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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