First class service in St Austell shop Chris is so knowledgeable and explained everything so as both of us understood, he was very patient, friendly and we always know we can confidently go in store... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie19 Fore Street, PL25 5EP St Austell, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great product knowledge patience and a great sense of humor thank you Chris and st austell team.
Bedrijf heeft geantwoord
Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring every... Toon meer
Bedrijf heeft geantwoord
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - St Austell
Geschreven door het bedrijf
Contactgegevens
19 Fore Street, PL25 5EP, St Austell, Verenigd Koninkrijk
4,9
Uitstekend
220 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Matt helped me and my non technical…
Matt helped me and my non technical husband purchase new contracts and helped us through every step
Travelled from norwich England to come back to this store highly recommend Matt had all the time to help us. Great representation of vodafone Thankyou
12 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Lyndsey,
Thanks for taking the time to write such a lovely review! We're delighted that Matt was able to resolve your query and get you and your husband set up.
Thanks again,
Vodafone Social Media Team
A pleasure to deal with once again
Every time I have come into this store Ian and Chris have been very helpful and knowledgeable as well as professional, they always check out the best deals, the advice they give is a great benefit when choosing a phone and home broadband plan. Well worth the visit.
7 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful, efficient service
Came in for my husband to upgrade or go sim only. He wasn't really sure what he wanted to do but Ian was really helpful and talked him through all the options and costs. He was very friendly and patient and we were extremely pleased with the deal he got for my husband in the end. While we we there, he also offered to check out my plan and make sure I was on the most cost-effective deal, which was kind of him. The other young guy in the store was really nice and helpful too. All round, they gave us a great service - it's so much better being able to go into a shop and see the tech, and get guidance in person, rather than trying to do it over the phone.
3 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hey there,
This is great to hear, thanks for sharing your positive experience after a visit to one of our stores. We're happy to hear how Ian, and the other members of the store have been able to help.
If you ever require help, feel free to pop back into any of our stores. Or you can message us over on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Update Contract/discount
Ian - Very personable, polite and explained everything clearly. Gave us different options and talked us through every detail. Wasn't a pushy salesperson at all and made us feel like a valued customer.
3 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Dan,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very happy with customer service
Very happy with customer service. Very friendly. Will return for upgrade when due again. Thank you Ian and st austell
1 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Thank you Ian and St Austell team ,that’s why we come back to St Austell store for our business.
1 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Brilliant service today from Ian.
Brilliant service today from Ian.
Brought new phone today and the time spent sorting out my new phone was fantastic
Well done
28 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hey there,
Thanks for the lovely review and fantastic support for Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant very good
27 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Christopher,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thank so much for helping me
Thank so much for helping me with my S23 Ultra and Broadband Chris and Matt, you guys are awesome and made the experience great, highly recommended 🥰
16 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Sophie. Thank you for your review for Chris and Matt. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful
25 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Donna. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt Beard was Great in St Austell…
Matt Beard was Great in St Austell Vodafone.
25 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Chris. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ian was very empathetic and very…
Ian was very empathetic and very helpful and has set my mind to rest and sorted my account out. Thank you.
3 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Friendly staff
No waiting, friendly staff., Ian.
Understood immediately what I needed. Gave me all the relivant info. Great service. Nice to see familiar faces from the last time we visited 18 months ago.
15 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Thank you for your review Di. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team
Antwoord van Vodafone UK - St Austell
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Quick friendly service
Quick friendly service. Sorted my wife out with a new phone and got me onto a better deal in my phone and upgraded my sim. Thank you Ian from the St Austell branch - bey helpful!
14 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hey there,
Thanks for the lovely review and fantastic support for Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ian is great his customer service Is…
Ian is great his customer service Is brilliant and very helpful will definitely be staying with vodaphone for many years to come
30 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hey Kirsty,
Thanks for letting us know what an amazing job Ian did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service
29 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi Celia,
Thanks for your review for our store.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Chris made everything simple to…
Chris made everything simple to understand and showed me how easy things can be.
Unlike other mobile phone companies.
21 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hi MRSJACKIEWORTH,
This is lovely feedback for Chris. Thanks for your kind words and taking your time to share the experience
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thank you for your help Reassured us on…
Thank you for your help Reassured us on our details, gave us advice, and got us a better deal. friendly, empathetic and helpful.
21 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hey Amy,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Fast and friendly service
Fast and friendly service. We’re very helpful
20 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - St Austell
Hey Cronoknight,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.