I was served by Dan. He was polite and great to deal with. I had 2 issues; 1. Non working broadband router with 3. 2. Request for new SIM following phone theft from my daughter in the foul... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie56 High Street, GL5 1AS Stroud, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Dan was really helpful kind and cheerful. And sorted out a little problem and reassured about another issue. They are always amazing in there.
Bedrijf heeft geantwoord
Outstanding problem solving from Clarence and Viktoria. Nothing was too much trouble and their knowledge is remarkable. Customer service like this is rare… these two are top stars. Lucky to have thes... Toon meer
Bedrijf heeft geantwoord
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Stroud
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
56 High Street, GL5 1AS, Stroud, Verenigd Koninkrijk
4,9
Uitstekend
216 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mustafa was truly AMAZING today
Mustafa was truly AMAZING today. So extremely helpful & so patient with me.
Thank you so very much for taking time & discussing all the different options available to me.
Brilliant customer care support.
A wonderful service thanks again Mustafa.
25 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Lorraine,
It's great to hear about your recent experience, and the service Mustafa provided. Thanks for taking the time to review!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wonderful service from Mustafa.
Wonderful service from Mustafa.
A wonderful human and very helpful.
18 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hey Alice,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mustafa could not have been more helpful
18 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Hazel,
What super feedback for Mustafa! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
Been in to get my phone and internee…
Been in to get my phone and internee done and a bit cheaper. The lad charlie in there even did me a solid and moved all my data across for me. Helpful guys in there.
9 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hey Steve,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Mustafa
Went in to get a new broadband connection and the process was a bit complicated as I have just moved over to England, extra paperwork was required. Mustafa was patient, kind and friendly, which changed what could have been a frustrating situation into a favourable situation. Thank you very much for the fantastic and professional service.
9 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Fiona,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great experience
Great experience, Mustafa was super helpful and took time and care getting my family the best deals for our new contracts
7 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hey Ash,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mustafa at Stroud branch
Mustafa was extremely polite, knowledgeable and helpful on both occasions that I visited the store. He discussed all my options and we discussed the pros and cons on different contract options
Thankyou
2 september 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Good technical support with a smile
25 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Kevin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mustafa in Stroud was really helpful…
Mustafa in Stroud was really helpful and friendly, explained everything clearly and gave me a good deal.
19 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hey Emma,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dale and Charlie were great in store
Dale and Charlie were great in store. They made my SIM only cheaper and had new home broadband. Great service in the Stroud store.
12 augustus 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi. Thank you for your review for both Dale and Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zara and Charlie were fantastic…
Zara and Charlie were fantastic helpers, clear and honest with the information they were providing me. Will definitely be popping in again for upgrades.
24 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Susan. Thank you for your review for both Zara and Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Most helpful and knowlegable friendly…
Most helpful and knowlegable friendly service from assistant Luthor. Well done and thank you
18 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi there,
This is lovely feedback for Luthor. Thanks for your kind words and taking your time to share the experience
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dan was excellent
Dan was excellent, friendly and helpful. Informative
12 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Consumer,
Thanks for your feedback for Dan.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dan helped me with my upgrade and made…
Dan helped me with my upgrade and made it really straight forward and clear which gave me confidence going forward with my phone bill and contract
11 juli 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Jay. Thank you for your glowing review for Dan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adviser called Charlie helped me…
Adviser called Charlie helped me upgrade my daughters phone .very helpful ,clear and professional.
Gave clear and precise answers to all my questions.
Excellent service
17 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hey Robin,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Thorough advice in a friendly Shop
What made my experience great was how friendly Dan was when I arrived in the shop. He talked me through all that I needed to know, there was no sense of pushy sales, just welcome and thorough advice. Dan talked me through my options, could explain everything to me clearly and effectively and we also had a good chat. What an excellent service to have in Stroud Town. So much better than hours sat on the phone. ☎️
16 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hey Natalie,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great face to face service in Stroud
Supportive, friendly, helpful face to face service. Thank you so much, Dan at Vodafone in Stroud.
16 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hey Rachel,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
All went really well
All went really well. very very helpful.
Dan is great
16 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hey Emily,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Spoke to Dan who was helpful
Spoke to Dan who was helpful, and knowledgeable. He Answered all our questions and nothing was too much trouble.
15 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi NIKKI,
This is a great review for Dan. Thanks for sharing how he helped you.
If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Kind. Patient and come highly recommended
Went in yesterday a complete mess. Was honest and needed support. These guys were brillent. Kind. Extremely patient and utterly amazing with my hugely interactive one year old. Highly recommend.
They were not remotely pushy about their services. Listened well and heard my needs. Thank you.
14 juni 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Michaela,
This is such an amazing review for our Stroud store. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.