Vodafone UK - Sutton Coldfield Reviews 

339
•
TrustScore 5 uit 5

4,9

Unit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB

•

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Beoordeeld met 5 van de 5 sterren

Chris was so helpful today! I’m so pleased I came into store as he guided me through the options for a new handset wonderfully. The information he provided was so precise, clear & succinct & I really... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... Toon meer

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  • Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

339 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(339)

39.841 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Jag is very good customer service he…

Jag is very good customer service he explained everything about the service and offers I appreciate that I am very happy with his service thanks.

30 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Mohammed,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Purchase of new phone

Emily was extremely helpful. She explained everything clearly and gave good advice. Helped with other phone issues when setting up phone. Very pleasant, friendly and welcoming.

28 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Katen,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily was do helpful and a lovely…

Emily was do helpful and a lovely person she needs a pay rise

25 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Suzanne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and polite

Very helpful and polite. Emily dealt with me

25 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Robert,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jubel was super helpful and stayed late…

Jubel was super helpful and stayed late to help me review and set up new contracts.

23 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Helen,

Thanks for the lovely review and fantastic support for Jubel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jubel was super helpful setup my new…

Jubel was super helpful setup my new contract. And helped me recover my lost data.

23 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Mandy,

Thanks for the lovely review and fantastic support for Jubel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily was great

Emily was great at explaining a change over from an Apple to a Samsung phone, and provided great assistance, thank you

23 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Quick and efficient

The staff were helpful and gave various options and were very competent.

22 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Yvonne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily was Very helpful & set me up to…

Emily was Very helpful & set me up to save me doing it & making mistakes,hopefully all good to go.

21 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The Best Vodafone Assistant I have ever…

The Best Vodafone Assistant I have ever encountered. Thank you so much. I always try and come to this store.

19 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Richard,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Perfect Service,from staff at store

Emily,is first class in service knowledge sales and a brilliant knowledgeable young lady, a asset to your company

18 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Brian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily at Sutton Coldfield…U star!

Haven’t been into a Vodafone shop for years, but needed to cancel and then purchase a new phone. Emily in the Sutton Coldfield shop was amazing. Really lovely young lady. Explained each and every step of everything she was doing and also what I needed to do for my trade in. She sought out the best deal for me and completed everything needed. Really grateful to her, honestly. Special shout out to the trainee in the store too. Especially for getting the AC turned on for me. Thanks again. Great store/experience!

9 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Kazza,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jag and Emily have been great sorting…

Jag and Emily have been great sorting my phone out

9 juli 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Paul,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jag and Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shriya was good

Shriya was good, very knowledgeable

8 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey Robert,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily was courteous and competent in…

Emily was courteous and competent in dealing with my request. I was treated in a helpful and friendly way and she explained what was happening very clearly at every step of the process. I feel that she considered my needs carefully and delivered an appropriate solution.

9 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey Geoff,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service

Very helpful and pleasant.Emily went out of her way to explain everything simply and clearly.

5 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey Angela,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emily was so helpful and understanding

Emily was so helpful and understanding. Great service. Thank you so much

5 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey Lynne, ​

Thanks for the lovely review and fantastic support for Emily. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I've been in store a couple of times…

I've been in store a couple of times this week and each time Emily has been a great help

4 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey John,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jubel was able to help get me great…

Jubel was able to help get me great deal on new phone and sim. Also helped setup my phone without hassle.

24 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hi Patricia. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Well done Emily …

Well done Emily …. Credit to your company. Thanks for all your help.

24 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hi Harpin. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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