Vodafone UK - Swindon Reviews 

380
•
TrustScore 5 uit 5

4,8

UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Internetaanbieder
  3. Mobiele telefoon winkel
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Swindon

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

380 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(380)

42.962 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Moving to Vodafone

Nazmin has been a great help today. I had to go in-store to Vodafone after a technical glitch signing up online. Nazmin was able to resolve this for me and still offer me the bundle I tried to sign up for.
She has been patient with me and has given great customer service today.
Thank you!

17 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey there,

Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

After a frustrating couple of days I…

After a frustrating couple of days I bought a series apple watch 11, was told it would go with my phone it didn’t so had to go to the store as I had another phone my daughter had previously it would not pair. I walked into the store the first guy was not prepared to listen just said we will charge you to swap everything over without listening to me at all, very rude and with an attitude, I asked to be dealt with my someone else. From the moment she took over she listened to me, she then continued to understand and empathise with my frustration and disappointment. She took over 2 hours to transfer everything onto a new phone and set up my new Apple watch all the while reassuring me it will work and be ok. She also had an awkward customer try to talk to her inbetween but dealt with that situation so well. I did not catch her name but I know she came over here from India I think she said she was 26. So want to say how kind, patient, understanding and calming she was. I have come away with everything working I couldn’t be happier as I have always wanted an Apple watch. She is a credit to your store and she could definately teach others. So a big Thankyou to her.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swindon

Hey Marsha,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Georgia was excellent

Georgia was excellent , great knowledge and a really easy process

11 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swindon

Hey Darren,

Thanks for the lovely review and fantastic support for Georgia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I have pop in to my local Vodafone shop…

I have pop in to my local Vodafone shop and Nazmin was assisted me for my airtime plan she was very professional and helpful with my octions to change my plans I'm very happy with the advice from Nazmin and then help

3 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swindon

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nazmin wonderful representative

Nazmin wonderful representative

3 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpfully

Very helpfully lusi

2 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey David,

Thanks for the lovely review and fantastic support for Lusi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service and care

Benn was amazing and clear in what he was telling us... Took my broken phone in to be repaired... Helped me with my contract once it ends and got Everything ready for me... Great customer service asset to your company

1 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swindon

Hey Nicky
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Georgia at this store is amazing she…

Georgia at this store is amazing she took care of everything so professional even had a follow up call a few days later just to check in and make sure all was ok . He attention to detail was second to nun . Great service would strongly recommend

7 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swindon

Hey Matthew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nazmin was helpful

12 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey Tori,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mac was very helpful and lovely 5/5

10 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Swindon

Hey Val,

Thanks for the lovely review and fantastic support for Mac.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service due to expertise

Excellent service due to expertise, efficiency and professionalism from both Lusi and Claire.

10 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey Nicola,

Thanks for the lovely review and fantastic support for Lusi and Claire.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly, quick and efficient service from Mac. Would highly recommend!

7 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shoutout to Benn at Vodafone

Shoutout to Benn at Vodafone — genuinely one of the best retail advisors I’ve dealt with. Super helpful, knowledgeable, and actually took the time to explain everything properly without any pressure. Made the whole process easy and stress-free. Top service 👏

4 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey Abdoulie,

Thanks for the lovely review and fantastic support for Benn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Visited Vodafone office and i was happy…

Visited Vodafone office and i was happy to get excellent services from Aswin

2 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey Dunan,

Thanks for the lovely review and fantastic support for Aswin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lusi was amazing in helping me renew my…

Lusi was amazing in helping me renew my contract, super helpful and explained everything to me be dry thoroughly. Very happy with the service today from Lusi

2 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey Jordan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff Nazmin is very friendly she…

The staff Nazmin is very friendly she help me very much and gave me exactly what I need!
Thank you

1 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Broadband

Was helped by Nazmin in changing over our broadband and saved us half the price what we are on now .

1 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and pleasant

Very helpful and pleasant
Excellent member of staff
Her name is Nazmin

1 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey Jason,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Swindon store

Greeted inside the store by a very friendly & helpful young lady - directed to Nazmin who was very friendly polite & professional made us feel very comfortable and explained everything in detail - made us some great offers which we took up and saved us money - so very happy customers

1 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Prompt

Prompt, efficient service. Nazim sorted my phone issued out in minutes. Very pleased with the service.

1 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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