I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... Toon meer
Bedrijf heeft geantwoord
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... Toon meer
Bedrijf heeft geantwoord
We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.
Bedrijf heeft geantwoord
Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... Toon meer
Bedrijf heeft geantwoord
I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Verenigd Koninkrijk
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Nazmin has been a great help today. I had to go in-store to Vodafone after a technical glitch signing up online. Nazmin was able to resolve this for me and still offer me the bundle I tried to sign up for.
She has been patient with me and has given great customer service today.
Thank you!

Antwoord van Vodafone UK - Swindon
After a frustrating couple of days I bought a series apple watch 11, was told it would go with my phone it didn’t so had to go to the store as I had another phone my daughter had previously it would not pair. I walked into the store the first guy was not prepared to listen just said we will charge you to swap everything over without listening to me at all, very rude and with an attitude, I asked to be dealt with my someone else. From the moment she took over she listened to me, she then continued to understand and empathise with my frustration and disappointment. She took over 2 hours to transfer everything onto a new phone and set up my new Apple watch all the while reassuring me it will work and be ok. She also had an awkward customer try to talk to her inbetween but dealt with that situation so well. I did not catch her name but I know she came over here from India I think she said she was 26. So want to say how kind, patient, understanding and calming she was. I have come away with everything working I couldn’t be happier as I have always wanted an Apple watch. She is a credit to your store and she could definately teach others. So a big Thankyou to her.

Antwoord van Vodafone UK - Swindon
Georgia was excellent , great knowledge and a really easy process

Antwoord van Vodafone UK - Swindon
I have pop in to my local Vodafone shop and Nazmin was assisted me for my airtime plan she was very professional and helpful with my octions to change my plans I'm very happy with the advice from Nazmin and then help

Antwoord van Vodafone UK - Swindon
Nazmin wonderful representative

Antwoord van Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon
Benn was amazing and clear in what he was telling us... Took my broken phone in to be repaired... Helped me with my contract once it ends and got Everything ready for me... Great customer service asset to your company

Antwoord van Vodafone UK - Swindon
Georgia at this store is amazing she took care of everything so professional even had a follow up call a few days later just to check in and make sure all was ok . He attention to detail was second to nun . Great service would strongly recommend

Antwoord van Vodafone UK - Swindon

Antwoord van Vodafone UK - Swindon
Excellent service due to expertise, efficiency and professionalism from both Lusi and Claire.

Antwoord van Vodafone UK - Swindon
Very friendly, quick and efficient service from Mac. Would highly recommend!

Antwoord van Vodafone UK - Swindon
Shoutout to Benn at Vodafone — genuinely one of the best retail advisors I’ve dealt with. Super helpful, knowledgeable, and actually took the time to explain everything properly without any pressure. Made the whole process easy and stress-free. Top service 👏

Antwoord van Vodafone UK - Swindon
Visited Vodafone office and i was happy to get excellent services from Aswin

Antwoord van Vodafone UK - Swindon
Lusi was amazing in helping me renew my contract, super helpful and explained everything to me be dry thoroughly. Very happy with the service today from Lusi

Antwoord van Vodafone UK - Swindon
The staff Nazmin is very friendly she help me very much and gave me exactly what I need!
Thank you

Antwoord van Vodafone UK - Swindon
Was helped by Nazmin in changing over our broadband and saved us half the price what we are on now .

Antwoord van Vodafone UK - Swindon
Very helpful and pleasant
Excellent member of staff
Her name is Nazmin

Antwoord van Vodafone UK - Swindon
Greeted inside the store by a very friendly & helpful young lady - directed to Nazmin who was very friendly polite & professional made us feel very comfortable and explained everything in detail - made us some great offers which we took up and saved us money - so very happy customers

Antwoord van Vodafone UK - Swindon
Prompt, efficient service. Nazim sorted my phone issued out in minutes. Very pleased with the service.

Antwoord van Vodafone UK - Swindon
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