Vodafone UK - Tonbridge Reviews 

281
•
TrustScore 5 uit 5

4,9

52 High street, TN9 1EH Tonbridge, GB

•

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Beoordeeld met 5 van de 5 sterren

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Toon meer

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Beoordeeld met 5 van de 5 sterren

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Louise was absolutely incredible when we visited the Tonbridge store today. She really put myself and my mother at ease and was professional, knowledgeable and personable. Thank you so much Louise for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 52 High street, TN9 1EH, Tonbridge, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

281 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(281)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very happy with my experience in-store…

Very happy with my experience in-store with Jess today. Sorted me a new phone and set it up for me and also got my broadband price right down. Very happy customer and highly recommend

18 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Tonbridge

Antwoord van Vodafone UK - Tonbridge

Hi Elaine,

Thanks for your review for Jess. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great and friendly service with a smile…

Great and friendly service with a smile from hess in tonbridge!

4 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Tonbridge

Hello, Danut,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie transferred my phone data…

Katie transferred my phone data efficiently and gave helpful and friendly service.

1 oktober 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Tonbridge

Hi Jacqueline,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Katie when transferring your phone data.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan was very helpful when answering my…

Dan was very helpful when answering my questions

30 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Tonbridge

Hi Peter,

This is a great review for Dan. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great experience

Jessica explained my options in a way I could understand and make an informed choice with no pressure

27 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Tonbridge

Hi Alison, It's great to see Jessica was able to help you make the right choice today 😊
Thanks, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Jess made the experience of upgrading…

Jess made the experience of upgrading as simple as possible and transferred all my data for me.excellent service

18 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Tonbridge

Hi Frances,

It's great to see you had such a positive experience with Jess. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Hard job made easy transferring data from old mobile to new.
Thank you Jack 😊

16 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Tonbridge

Hello, Claire,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service from Jess in the…

Great customer service from Jess in the Tonbridge store. Sorted me a great upgrade and transferred all my data seamlessly.

13 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Tonbridge

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was extremely helpful…

Katie was extremely helpful and went beyond what was necessary to sort my problem out.

12 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Tonbridge

Hi C Miller,

This is lovely feedback for Katie. Thanks for your kind words and taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Katie was brilliant so kind and…

Katie was brilliant so kind and helpful. Now I can impress my family with my new found tech ability.

9 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Tonbridge

Hi Phillip. Thank you for your review for Katie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Served by jess

Served by jess, lovwly young lady who transferred all my data quickly. Highly recommend this store

5 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Tonbridge

Hi Dorothy,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great service Jess provided when moving your data.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan really helped us in a difficult…

Dan really helped us in a difficult situation, thank you so much!

2 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Tonbridge

Antwoord van Vodafone UK - Tonbridge

Hi Susanne. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the help Dan provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Katie was helpful and transferred my…

Katie was helpful and transferred my data efficiently. Thank you.

31 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Tonbridge

Antwoord van Vodafone UK - Tonbridge

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lex was really helpful thank you so…

Lex was really helpful thank you so much, I'll be back!

28 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Tonbridge

Antwoord van Vodafone UK - Tonbridge

Hey Christine, It's always good to see our team have left such an awesome impression on one of our customers 😊
Thanks for your fab feedback, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lex was good and enjoyable.

Lex was good and enjoyable.
Thanks for the assistance.

31 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Tonbridge

Antwoord van Vodafone UK - Tonbridge

Hey Adam, Thanks for your fab feedback for Lex.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service by Katie

Great customer service by Katie. Got me a great deal highly recommended

29 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Tonbridge

Antwoord van Vodafone UK - Tonbridge

Hi Billy,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lex was brilliant

Lex was brilliant

29 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Tonbridge

Antwoord van Vodafone UK - Tonbridge

Hi Allan,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan was so helpful

Dan was so helpful, what a great guy!

24 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Tonbridge

Antwoord van Vodafone UK - Tonbridge

Hey Ian,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Dan was patient and helpful

20 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Tonbridge

Antwoord van Vodafone UK - Tonbridge

Hi David,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. All the staff are professional and very helpful 👏
The manager Jack is second to none with his advice and help, especially his patience with me as I'm not really that tech minded
100 percent to the tonbridge store.
THANK YOU 😊

12 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Tonbridge

Antwoord van Vodafone UK - Tonbridge

Hi Richard,

Thanks for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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