Went into Trowbridge on Monday and got new Broadband with Brad who was really good at explaining everything:)
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
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Lees wat reviewers zeggen
Emily assisted us in choosing some new mobiles based on our needs. She was patient amd knowledgeable
Bedrijf heeft geantwoord
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... Toon meer
Bedrijf heeft geantwoord
Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Trowbridge
Geschreven door het bedrijf
Contactgegevens
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, Verenigd Koninkrijk
4,9
Uitstekend
269 reviews
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Brad was excellent instore at helping…
Brad was excellent instore at helping me transfer my phone data in Trowbridge.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Got a new phone today in Vodafone…
Got a new phone today in Vodafone trowbridge with Brad. Good Service!
27 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey William,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Diana and Elise were awesome and they…
Diana and Elise were awesome and they are an asset to Vodafone!! And they helped me get through my new iPhone 17
No problem and very very helpful!!! Please check it when you’re contract has finished
25 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Well looked after throughout my upgrade…
Well looked after throughout my upgrade process … polite and very helpful. Thanks Elise
23 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey Alex,
Thanks for the lovely review and fantastic support for Elise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad was great instore Trowbridge…
Brad was great instore Trowbridge today. Got me a new phone and all set up.
21 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was brilliant
Dylan was brilliant, thank you so much for your wonderful service
21 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey Sandra,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everyone was really really friendly and…
Everyone was really really friendly and helpful. I look forward to getting to grips with my new phone. 5 stars all round..especially Emily and Dillon
11 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey Les,
Thanks for the lovely review and fantastic support for Emily and Dillon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from everyone at the store…
Great help from everyone at the store getting a new phone and setting it up.
8 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service from Dylan today
Excellent service from Dylan today. Very helpful, best service I've had a in a phone shop.
5 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Upgraded phone in Trowbridge today with…
Upgraded phone in Trowbridge today with Brad, service was good!
4 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hi, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Trowbridge
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Upgraded my phone in Trowbridge today
Upgraded my phone in Trowbridge today, Emily and Brad helped me and were very good at explaining.
22 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey Josephine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade phone in Vodafone today
Upgrade phone in Vodafone today, Brad helped me transfer my data.
20 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dylan in the Trowbridge store was…
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer since my 1st phone and will continue to do so providing helpful people like Dylan are around. Thank you
17 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hi Alan, thank you so much for your wonderful review and the amazing support you’ve shown for Dylan , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Brad helped me in store today
Brad helped me in store today, service was good.
16 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey Lis,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan if a customer briefly asks to…
Dylan if a customer briefly asks to borrow a biro to record the ending dates of a new contract you are selling to them in their diary, you really shouldn't reply by saying 'as long as you don't take it, we don't have many'. That's very bad etiquette and judgemental. I've never had a shop assistant speak to me like that before, especially considering I am a paying customer. Perhaps you need to have extra training here. Some of us are a lot more educated than you perceive.
9 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hello there,
I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details, so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very happy
Very happy, staff were great instore. Brad was really good at explaining everything.
4 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had my iPhone transferred today in…
Had my iPhone transferred today in store by Brad, he did a great job!
4 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad was excellent in store today with…
Brad was excellent in store today with me and being very professional.
2 juni 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Dylan
Thank you to Dylan for all your help with my account. Very patient and knowledgeable. Great service
31 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Trowbridge
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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