We met Matthew at the Vodafone shop in the galleries Washington today. I had ordered a new iPhone for my son over the phone and went in to collect it this morning but everything about the order was wr... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Galleries SC, NE38 7SD Washington, GB
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Lees wat reviewers zeggen
Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... Toon meer
Bedrijf heeft geantwoord
Thanks Natasha, you were super helpful and I really appreciate your time. I’ll definitely be coming back.
Bedrijf heeft geantwoord
Matt was very helpful and friendly. He gave good advice for what was best for us.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Washington Galleries
Geschreven door het bedrijf
Contactgegevens
The Galleries SC, NE38 7SD, Washington, Verenigd Koninkrijk
5,0
Uitstekend
406 reviews
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Amazing customer service by Paula
Amazing customer service by Paula
8 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Kayla,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The employee at the Galleries…
The employee at the Galleries Washington store named Lee. He went the extra mile helping my Mother-In-Law!
4 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Matty…
Great customer service from Matty @Vodafone. Friendly, helpful, and quick to resolve my issue. Communication was clear throughout, and he made the whole process easy. Would definitely recommend!
28 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Dawn,
Thanks for the lovely review and fantastic support for Matty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic patience and service provided…
Fantastic patience and service provided by Paula in the Washington shop. Explained everything clearly
25 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Ross,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was great
Jack was great, happy pleasant and polite, i usually hate getting a new phone! But this was easy, stress free and he done everything for me. If I needed to pop in to the shop again I'd just ask for Jack 🙂
21 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Elisa,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5star Lee great customer service
20 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Bev,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in to the Washington store to ask…
Went in to the Washington store to ask about roaming charges. Paula upgraded me to a better deal, fantastic service
1 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Monique,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to this and I was lost on what to…
Came to this and I was lost on what to do and until a lady came over and I believe her name was Paula. She helped me out and told me what to do. Fabulous work from staff. Wish more people were like this it makes the world better whenever there is someone sweet like that and actually help. Thank you.
1 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Bella,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to the Washington store for an…
Came to the Washington store for an upgrade, I was met by a very lovely lady called Paula, she was amazing, great service
1 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Wanted to move to Vodafone
Wanted to move to Vodafone, as my family recommended Paula. I was nervous, but the experience I had was phenomenal x
1 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Kirsty,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Paula was super helpful and experienced…
Paula was super helpful and experienced would recommend thank you
1 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Lynsey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I wasnt sure what phone i wanted
I wasnt sure what phone i wanted, Paula was patient and took her time to find the phone i was looking for, cant fault her thanks
1 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Jane,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Had the best customer service from…
Had the best customer service from Paula, what a nice girl…thank you x
1 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Ella,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran was a massive help when my phone…
Kieran was a massive help when my phone wasn't transferred properly the first time.
16 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey David,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantaatic servicw from matty today
Fantaatic servicw from matty today
2 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Washington Galleries
Hey Les,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Our visit to Vodafone Washington
We were greeted by a very nice young man called Mathew who was very helpful. He managed to save us money on our Vodafone plan. Which i was very grateful for. We are pensioners who need to watch our pennies in order to live a good life. Everything is going up nothing coming down.
24 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Lesley,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded my phone
Upgraded my phone, fabulous service off Paula yet again .
17 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paulas service was excellent
21 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Moved to Vodafone from EE
Moved to Vodafone from EE, best decision ever. Paula was fantastic
21 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Lee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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