We met Matthew at the Vodafone shop in the galleries Washington today. I had ordered a new iPhone for my son over the phone and went in to collect it this morning but everything about the order was wr... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Galleries SC, NE38 7SD Washington, GB
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Lees wat reviewers zeggen
Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... Toon meer
Bedrijf heeft geantwoord
Matt was very helpful and friendly. He gave good advice for what was best for us.
Bedrijf heeft geantwoord
The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Washington Galleries
Geschreven door het bedrijf
Contactgegevens
The Galleries SC, NE38 7SD, Washington, Verenigd Koninkrijk
5,0
Uitstekend
407 reviews
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Matthew was amazing for helping with…
Matthew was amazing for helping with the phone set up. Thanks
17 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Mick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Washington Galleries
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paula was amazing as always
Paula was amazing as always. Excellent customer service
6 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Stuart,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great store
Spoke to Kieran and Simon. They were very knowledgeable and helpful. I will be coming back.
4 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Jack,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was incredibly helpful and…
Matthew was incredibly helpful and patient. I had lots of questions and he answered all of them on layman's terms.
3 januari 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Lyndsey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
love my new phone
love my new phone, Paula helped me pick the right one for my needs. Very kind and patient thankyou
22 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Zachary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Quick and easy phone purchase and…
Quick and easy phone purchase and smooth transfer between two phones. Thanks to Matthew in washington
23 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Gary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing help from Matt in Washington
Amazing help from Matt in Washington, thank you
22 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was such a good advisor
Matt was such a good advisor, great h3lp
22 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The service I received was outstanding
The service I received was outstanding, Paula made everything simple for me, I felt so comfortable through your the experience x
17 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Amy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paula’s service was amazing
Paula’s service was amazing, she helped with fixing my phone and was kind throughout the whole interaction
18 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The service from Paula today was…
The service from Paula today was fantastic, thankyou
5 december 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Darren,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had the pleasure of being served by…
I had the pleasure of being served by Paula. She was great dealing with my trade in and upgrade. Couldn't fault her for anything and I would definitely recommend her to any customers old or new.
22 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Luke,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Matt and Jack helped the smooth…
Matt and Jack helped the smooth transfer of me phone. Thank you so much
21 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're happy to hear that the transfer went smoothly. We appreciate you taking the time to share your positive experience with us.
Thanks,
Vodafone Social Media Team
I have been unable to get into my…
I have been unable to get into my account for nearly two years, after going into the galleries Matty eventually got my account sorted and renewed my broadband; after trying for 45 minutes. Great service from Matty.
6 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hi. We appreciate you sharing your experience. We're happy to hear that your account access issue was resolved and your broadband was renewed. We are grateful for your positive feedback regarding the service you received. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Shop helped get new phone
Shop helped get new phone, kieran made me feel welcom
9 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hi. We're happy to hear that we could help you with your new phone. It's great to know that you felt welcome. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran helped me use my phone in…
Kieran helped me use my phone in Tenerife
10 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hi. We're happy to hear that you received helpful assistance using your phone in Tenerife. Thank you for your feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was helpful getting a new phone…
Matthew was helpful getting a new phone sorted
8 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hi. We're happy to hear that you received helpful support while getting your new phone. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mathew was extremely helpfull
8 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hi. We are happy to hear that our team member was helpful. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was great
8 november 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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