We met Matthew at the Vodafone shop in the galleries Washington today. I had ordered a new iPhone for my son over the phone and went in to collect it this morning but everything about the order was wr... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Galleries SC, NE38 7SD Washington, GB
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Lees wat reviewers zeggen
Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... Toon meer
Bedrijf heeft geantwoord
Matt was very helpful and friendly. He gave good advice for what was best for us.
Bedrijf heeft geantwoord
The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Washington Galleries
Geschreven door het bedrijf
Contactgegevens
The Galleries SC, NE38 7SD, Washington, Verenigd Koninkrijk
5,0
Uitstekend
407 reviews
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Top Notch
Class banter from Kieran today, sorted out me new phone cheers mate
23 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Went into store after coming back from…
Went into store after coming back from holiday and my data had stopped working, saw a lad called Kieran who had it fixed inside 5 minutes, ended up with a new phone shortly after class service
21 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Garry,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shop experience …
Craig was so friendly and knowledgeable of his products. His customer service was 2nd to done. Thank you Craig.
20 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Matthew is a great help and should give…
Matthew is a great help and should give a bonus and we will def come back
19 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
“Natalie in Washington was outstanding…
“Natalie in Washington was outstanding – professional yet friendly – in the way she helped me with my questions and guided me through upgrading my Vodafone services.”
17 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hi Adelaide. Thank you for your review for Natalie. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Personalised experience from Kieran
Personalised experience from Kieran, well looked after and a fantastic service
14 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Top marks from me
Matt and Simon were very helpful and provide an excellent customer experience.
11 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very quick and easy to do a new contract
Very quick and easy to do a new contract
13 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Upgraded to the new iPhone 17 pro max I…
Upgraded to the new iPhone 17 pro max I was served by Paula. Great experience thanks
12 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
First class service
Mathew was a great help,found us better deal and quickly sorted all the changes we needed
12 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Paula great service very helpful
Paula great service very helpful
12 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Was served by Paula
Was served by Paula, amazing service as always x
11 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very friendly and informative paula
11 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Paula was lovely and very helpful
Paula was lovely and very helpful
11 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Paula was so lovely and helpful
Paula was so lovely and helpful
11 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service from Natalie sorting out…
Great service from Natalie sorting out my phone
10 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey there,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Washington Galleries Excellent service received by Paula
Called in to initially discuss an issue I had with my son’s account and dealt with Paula. I then asked about my current phone package and ended up renewing my phone contract and came away with a new IPhone and better contract than I was initially paying for a sim only deal.
Paula explained everything clearly and nothing was too much work for her. Unfortunately in this day and age everything is directed for people to deal with online ‘machines’ but actually having a one to one in person experience is far better for people like me.
I don’t generally leave online reviews simply because the majority of people doing their jobs are simply just doing that BUT Paula went out of her way to help get me the better deal and I came away feeling I had received excellent customer service.
So a big thank you goes to Paula @ Vodafone Washington Galleries store. It was like dealing with the old fashioned type of customer service we all used to receive years ago.
4 september 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Katherine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Paula was amazing as always thank you
Paula was amazing as always thank you
30 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Paula was really lovely and helpful
Paula was really lovely and helpful, went above and beyond in assisting me and I had total confidence in everything she did for me. Thank you so much
28 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Amy,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Simon helped me with a data problem on…
Simon helped me with a data problem on my phone. Been struggling to get service all weekend and he sorted it out for me. Also helped to show me how to back up and store photos to free up space on my device. Really really big help and cant thank him enough.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Vodafone UK - Washington Galleries
Hey Joe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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