Vodafone UK - Wigan Reviews 

243
•
TrustScore 5 uit 5

4,9

Unit 33,Grand Arcade, WN1 1UG Wigan, GB

•

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Fantastic experience at Vodafone Wigan! I just wanted to leave a huge thank you to Katie, who was absolutely fabulous from start to finish. She was so attentive, friendly and genuinely... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came into the Wigan store today about upgrading my phone- Justyna helped me and she was very helpful and made me feel at ease about upgrading to the 18 pro max and explained all the benefits highly r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve been coming to the wigan Vodafone store for many years and every time Tom has more than happy to help thank you very much

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Internetaanbieder
  3. Mobiele telefoon winkel
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Wigan

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Unit 33,Grand Arcade, WN1 1UG, Wigan, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

243 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(243)

42.851 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Great service, helpful and friendly. Got us a good family package

11 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Alex,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service!

Justyna was extremely knowledgeable & friendly. She found me a great deal on my sim plan and also offered me a fantastic deal on my broadband!

10 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Tom,

Thanks for the lovely review and fantastic support for Justyna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service under difficult…

Great service under difficult conditions, the shop was extremely short of staff and difficult. Tom remained cool under pressure and I thank him for multitasking and sorting out my request for a new Vodaphone contract .

7 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alyssa was very professional.

Alyssa was very friendly, pleasant and professional. Took the time to go through all my options on different phones and contracts to let me choose the best deal for me, excellent. A+++

28 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Martin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Emmie was extremely helpful

Emmie was extremely helpful in helping me with my contracts and new phone . Which was even a very cool colour 😎

19 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Pauly,

Thanks for the lovely review and fantastic support for Emmie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Old man struggles

Had a problem setting up my new device, popped into the Wigan branch and the staff there were mighty helpful, I thinks he said her name was Alyssa, thank you Alyssa you’re a star 🌟

29 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Robart,

Thanks for the lovely review and fantastic support for Alyssa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in to ask question about my phone…

Came in to ask question about my phone as only recently bought it. Tom was really helpful and explained everything really clearly!

28 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Caitlin,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alyssa was outstanding very helpful and…

Alyssa was outstanding very helpful and a credit to your organization

20 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was excellent

Me and my daughter called into your wigan store and was greeted by Tom. I explained i was having trouble completing the upgrade/trade in. He dealt with everything for me. With the trade in price and the bonus. Which the on line chat with an agent was unable to do. I could not fault Tom in any way. He is a real asset to the company.

14 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Gibbons,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom at Wigan

Tom was the consummate professional. Friendly, knowledgeable, articulate, and a way of putting the customer at ease and building a confidence level.

5 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was great help getting the best…

Tom was great help getting the best deal for myself! Thanks Tom :D

9 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Alyssa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Needed an upgrade for my daughter so…

Needed an upgrade for my daughter so went to the grand arcade wigan store today, the store was clean and spacious but the first female employee was sat at a desk, glanced up at me, from typing something in her phone & carried on with whatever she was inputing for about 20 more seconds more , then approached me to ask if I needed help which I found a little awkward.
She was helpful to a point but kept over talking me a bit as was explaining what I was after.
I decided to comeback after an appointment & was going to look at other phone deals too.
I returned a few hours later to try again and was welcomed straight away by a friendly employee named Emmie. I explained I'd been in before but I was a bit of a rush to find out what they had in stock of a particular device so I could take it today as my daughter had broken hers. She was so helpful, engaged and knowledgable about the phones and deals.
I left very happy with the device and airplan & I hope that when I'm to return instore, I have the pleasure of being served by Emmie again. Very pleased loyal customer. thankyou 😊

29 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The team were so helpful I was served…

The team were so helpful I was served by Tom who always has a smile on his face. I’ve been coming to the shop for a few years now and Tom always makes sure to give the best service and keeps what I want in mind when showing me the current phone offers. Thanks Tom!

23 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Laura,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Been in store today to change my…broadband

Been in store today to change my broadband I was served by Tom because he served me other day he's very polite and friendly today he's saved me a lot of money I'm very grateful and one very happy customer

21 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Reliable Team at Wigan Store

Went to the Wigan store today to sort out my sim and the service was smooth. Shout out to Callum for making my experience easy. He was kind, knowledgeable, and made sure everything was explained to me.

12 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Terry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into the Wigan store and Abbie was…

Came into the Wigan store and Abbie was very helpful without my visit

9 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Jordon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The assistant Emmie was very helpful…

The assistant Emmie was very helpful and patient. Emmie was still learning her role but was very pleasant and explained things well.

28 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey John,

Thanks for the lovely review and fantastic support for Emmie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly and helpful store manager

Always see the friendly face of Tom, nothing is to much trouble for him, he will help with everything that he can. He even looks for deals which you might have missed and he does not try to sell you anything you dont want. I always go to Tom in the wigan store

27 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Lisa,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tom and team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team


Beoordeeld met 5 van de 5 sterren

The girl who served me today was Abbie

The girl who served me today was Abbie. She tried to find the best plan for us. She was extremely helpful to us, very friendly. Highly recommend!

27 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey zoryana,

Thanks for the lovely review and fantastic support for Abbie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom, Store Manager Wigan

Tom, Stores manager in Wigan, Grand Arcade Branch what a guy. Took his time in serving me, he s patient, detailed, and customer friendly.

9 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Charles,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer