Vodafone UK - Windsor Reviews 105

TrustScore 4.5 uit 5

4,7

Peascod Street 112, SL4 1DN Windsor, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... Toon meer

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Beoordeeld met 5 van de 5 sterren

Went in to get my monthly bills checked….sat down with store manager Gaurav….who helped me understand my bills and put me at ease as I was getting worried about my bills.….. Would rate the service st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... Toon meer

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Beoordeeld met 5 van de 5 sterren

Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their question... Toon meer

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Bedrijfsgegevens


Contactgegevens

  • Peascod Street 112, SL4 1DN, Windsor, England, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

105 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 2 van de 5 sterren

Had a problem with my phone

Had a problem with my phone, just wanted some advice.
3pm door was locked with staff just
Sitting inside.
As soon as we came in, he locked the door.
I don’t know the chaps name, but he really had no interest apart from saying
Soft ware is changing all the time.
At this point a customer? Was trying to
Come in the door which was locked.
It’s a strange way to run a Business.
If he likes opening and closing doors
Perhapes the prison service may be a better job.

M Cranham

Windsor Shop

19 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Went in to get my monthly bills…

Went in to get my monthly bills checked….sat down with store manager Gaurav….who helped me understand my bills and put me at ease as I was getting worried about my bills.…..
Would rate the service standard very high

16 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey,

Thanks for letting us know what an amazing job Gaurav did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic customer service from Al.

Fantastic customer service from Al.
Explained SIM only contract options clearly sharing his screen as proof (very reassuring!).

Didn’t oversell. Saved me 30% off my previous contract which I was clearly oversold on post a visit to another Vodafone store.

Thank you Al

22 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Windsor

Hey Sally,

Thanks for the lovely review and fantastic support for Al.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Outstanding Customer Service from Ali

I’ve been to three different Vodafone locations over the past week, Oxford Circus being one of them, and nowhere have I received such attentive and helpful service. This location’s manager Ali provided myself and my family with a masterclass in customer support, helping us save a significant amount of money on our contract, all the while being very pleasant and welcoming. 10/10 experience, thanks Ali!

21 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Windsor

Hey Misha,

Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michal was very understanding when it…

Michal was very understanding when it was very clear that I had order was incorrect schedule of I mistake I made. The amended order was taken care very promptly and professionally,

13 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Windsor

Hey Mr Connery,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great staff service in Windsor

Went in today to sort out my broadband contact. Gaurav in Windsor was super helpful and explained everything super clear. Ended up saving money monthly. Really helpful!

3 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey,

Thanks for the lovely review and fantastic support for Gaurav.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing service at Vodafone in Windsor.

Amazing service at Vodafone in Windsor.
Ali and Jakob were so lovely and incredibly helpful. They made something I have been putting off for ages incredibly easy!
Plus they were hilarious!

14 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing staff amazing people

Amazing staff amazing people! Would fully recommend Windsor Vodaphone to anyone:)

13 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Windsor

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jakub is amazing

Jakub is amazing! He provided me with a great help

12 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey *CUSTOMER NAME*,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jakub

Jakub, he is excellent and I am very happy to get information from jakub ☺️ very professional and very polite ☺️

15 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Gautama was excellent I got all my…

Gautama was excellent I got all my answers

21 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience, thank you.

3 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey Mario,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke in the Windsor shop was extremely…

Luke in the Windsor shop was extremely helpful and patient. A great service.

20 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

At the start of the store visit we did…

At the start of the store visit we did feel like we were being treated passive aggressively. However, after good dialogue we walked away feeling valued as a customer and we are very appreciative of all the support the team provided. Seriously good and we will recommended others to make a visit.

15 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke was fantastic and got me a great…

Luke was fantastic and got me a great deal on SIM card upgrade 👍👍👍

1 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi. We're happy to hear you had a positive experience and appreciate you sharing your fantastic feedback with us about your SIM card upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I recently visited the Vodafone store…

I recently visited the Vodafone store in Windsor and had an outstanding experience thanks to the incredible team there.

Ali, the manager, provided absolutely amazing assistance — professional, patient, and genuinely dedicated to helping customers. He went above and beyond to make sure everything was sorted perfectly and that I left completely satisfied.

A huge thank you also to Kimberley, who helped get us over the finish line with her friendly attitude and attention to detail. She made the entire process smooth and stress-free.

Honestly, Ali and Kimberley are the only reason I stayed with Vodafone. Their customer care and commitment are second to none — they’re a true credit to the brand and a shining example of what great service should look like.

If every Vodafone store was like Windsor, everyone would be a customer for life!

27 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi. We're absolutely delighted to hear about the amazing support you received from the team at Windsor. We really appreciate you sharing your experience and recognizing their dedication. It's wonderful to know their service made such a positive impact! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Ali and Sufy at the Windsor store were sooo patient, nothing was too much trouble. I went in a couple of days on the trot and they were amazing.

23 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The staff member in store was very…

The staff member in store was very helpful Gaurav was very good he help me so much in saving me money they are so nice and kind to me will go back again.

29 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey Norah,

Thanks for the lovely review and fantastic support for Gaurav.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Visited Vodafone Windsor to upgrade my…

Visited Vodafone Windsor to upgrade my phone today. A little worried and unsure initially but Luke put my mind at rest, was extremely patient and helpful. Wouldn’t hesitate to recommend.

30 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey Yvonne,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Windsor location Mohammed and Ali

We worked with Mohammed and Ali at the Windsor location and they truly have a customer centric approach.

As Americans moving to the UK they made it easy.

1 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey Andrew,



Thank you for your review. It's always lovely to read such nice feedback.



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

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