Vodafone UK - Woolwich Reviews 

159
•
TrustScore 5 uit 5

4,8

27 Powis Street, SE18 6HZ Woolwich London, GB

•

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Beoordeeld met 5 van de 5 sterren

I had a great experience with Moin while sorting out my SIM card. He was extremely helpful, professional, and patient throughout the process. He explained everything clearly and helped us choose and p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Moin at Woolwich branch was so professional best assistants I’ve worked with in Vodafone in over 10 years of being a Vodafone customer thank you for all Your help

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came in for a sim replacement and upgrade and Moin was incredibly helpful. He provided me options and ran me through the whole thing. Really nice guy and top tier customer service

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Internetaanbieder
  3. Mobiele telefoon winkel
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Woolwich

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 27 Powis Street, SE18 6HZ, Woolwich London, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

159 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(159)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Moin was really helpful.

Moin was really helpful.

29 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Woolwich

Antwoord van Vodafone UK - Woolwich

Hey Manju,

Thanks for the lovely review and fantastic support for Moin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Moin was very helpful and put me on…

Moin was very helpful and put me on greatest plan

29 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey Kaushik,

Thanks for the lovely review and fantastic support for Moin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Julian was very helpful

Julian was very helpful. Best customer service experience ive ever had.

28 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey Marshall,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Julian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A person named shahzaib was really good…

A person named shahzaib was really good at customer service. I had a great experience with him

27 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey Shankar,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Moin and Shahzaib were wonderful and…

Moin and Shahzaib were wonderful and very helpful. I’m very happy with the service and efficiency

27 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey Amman,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Shahzaıb for setting my sons…

Thank you Shahzaıb for setting my sons phone. You were a great help

27 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey Akay,

Thanks for the lovely review and fantastic support for Shahzaıb.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shahzaib was amazingly helpful as well…

Shahzaib was amazingly helpful as well as other colleagues. He was kind, knowledgeable and very polite. He helped me from A to Z. I had a big smile on my face when l left the shop. Thanks to entire team, thanks to Vodafone. I will come back again for my next contract.
Thanks,
Cem

25 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had a really excellent experience thanks to Shahzaib at the Vodafone store in Woolwich. He was incredibly kind, smart, and above all very knowledgeable. In a very short time he managed to arrange two contracts quickly and professionally, explaining everything clearly and with great patience.

You can tell he’s a great salesperson, but also someone who genuinely cares about the customer and finding the best solution. Impeccable service — highly recommended! 👏

28 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey Francesca, ​

Thanks for the lovely review and fantastic support for Shahzaib. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Well done Shahzaib 👍

Shahzaib was very helpful and patient in helping me to find the right plan for me. He understood what I wanted and worked with that.
Thanks to him

27 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Arafat was absolutely amazing

Arafat was absolutely amazing! Helped solved my query as soon as possible, was super kind and informative. I came in the store super stressed with trying to sort out my phone but swiftly sorted it for me. Thanks so much for your support

7 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Arafat.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shahzaib was super helpful with…

Shahzaib was super helpful with everything including my sim swap and renewal of contracts. Thank you for all your help, much appreciated!

21 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey Sasha, ​

Thanks for the lovely review and fantastic support for Shahzaib. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shahzaib was really helpful and…

Shahzaib was really helpful and assisted with a difficult problem.

17 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey Jamie,

Thanks for the lovely review and fantastic support for Shahzaib.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff are very helpful and offer…

Staff are very helpful and offer excellent service. They listened attentively and resolved the problem.

14 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey Amandeep,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Buy new sim plan

Friendly team and superb customer service. Thanks to Leo and Arafat for helping us to give the best deal.

12 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey Laxmi,

Thanks for the lovely review and fantastic support for Leo and Arafat.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really quick and friendly service

Really quick and friendly service. Thanks to Arafat who helped me through out my sim upgrade and gave discount. 😃

12 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey Luul,

Thanks for the lovely review and fantastic support for Arafat.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful from moin and leonard

24 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Woolwich

Hey Robert,

Thanks for the lovely review and fantastic support for Moin and Leonard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from the new member Moin

I recently lost my iPhone 14 Pro and I went into Vodafone and the newest team member Moin took me and my grandfather in to purchase the new 17 Pro. He was so quick and efficient at delivering the product. I was really impressed by his ability to make good deals as I work in property management. Moin is also a funny person so, definitely look for him in the store for a cool experience.
This is one member to keep @Vodafone.

Regards,

MG

7 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Woolwich

Antwoord van Vodafone UK - Woolwich

Hey Mauro,

Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Internet failure

Internet failed gradually to zero. Customer/technical service claimed there were no problems and that I had great signal and I suggested I buy myself a signal enhancement device despite my telling them i was standing right over the router, and it was likely thats where the fault lies! Then suggested I upgrade to receive a free router! Clueless and dishonest!

4 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Woolwich

Antwoord van Vodafone UK - Woolwich

Hi Rubi,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone

Thanks
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I got new contract with Vodafone today

I got new contract with Vodafone today. I am so happy the staff Moin he is really kind and patient give me all information. I will recommend this store.

20 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Woolwich

Antwoord van Vodafone UK - Woolwich

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It’s really great experience with…

It’s really great experience with Vodafone services thanks moin for your good advice

9 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Woolwich

Antwoord van Vodafone UK - Woolwich

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us; it means a lot to us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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