Vodafone UK - Worthing Reviews 

228
•
TrustScore 5 uit 5

4,8

14 Montague Street, BN11 3HA Worthing, GB

•

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Beoordeeld met 5 van de 5 sterren

I went into Vodafone on 8th September with my dead phone & Georje went above & beyond to troubleshoot, try to fix then organised a repair for me. He then helped me obtain a temporary phone from a shop... Toon meer

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Beoordeeld met 5 van de 5 sterren

Marley served us today. He was very helpful, polite and knowledgeable. He explained our options in detail and helped us pick the correct option for our us. He also looked into other queries we had w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Today I popped into the Vodaphone Three shop in Worthing. Georje was so helpful ! his customer service support was second to none! So knowledgeable . Such a delight to have this shop on our High Str... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 14 Montague Street, BN11 3HA, Worthing, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

228 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(228)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amazing

Ben was amazing upgrading our phones 10/10 for him and the store

24 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Abigail,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came in with a broken phone and Lana…

I came in with a broken phone and Lana was incredibly helpful, I really had no clue what to do and she went through everything so that I was in the loop for the entire process and made what was quite a frustrating thing to happen solved within an hour. Really helpful team and great customer experience

21 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Megan was very helpful in running…

Megan was very helpful in running through my current monthly costs and advising me on my options. I came away with a better phone, new ipad and lower monthly costs. Perfect service and all delivered in a friendly down to earth manner...

13 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Finley

Finley was superb and professional with helping us find a new phone, as well as the other team members in the store. Thank you finley!

15 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Harrison Worthing store

I have been a Vodafone customer for over 20 years yet never been to a Vodafone store.
I was confused with what option I should choose for my latest upgrade and popped into the shop to ask.
Harrison was amazing and explained everything really well about my options and actually saved me money on my upgrade.
I had technical problems with the phone and ended up in store two times after this and Harrison helped to fix the issues.
I do not usually write reviews but I was so disappointed with the customer service I have received over the phone in regard to the fault and my options. Harrison has restored my faith in Vodafone by fixing the issues and making things right for me.

23 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hey Leigh,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone & broadband deal

Megan went above and beyond to help me set up new phone and sort a new broadband deal today. Very happy with the service, thankyou😊

19 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hey Lesley,

Thanks for the lovely review and fantastic support for Megan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Phone upgrade

I'm always put off changing my phone as it is never an easy experience! However, last Saturday I had to upgrade both my phone and sim, and couldn't have asked for more help and patience from both Harrison and Meg. They were both friendly, professional and above all took the time to answer my questions, which were a lot! They also ensured the change over of phones was smooth. The experience was only let down when trying to apply an NHS discount on line from home later that day, I had to call Vodafone for some help, but they couldn't have been more different, very unhelpful and I got the sense couldn't really be bothered, so back to the shop I went, and Harrison went above and beyond to sort out the issue. Thanks!

16 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

We're happy to hear that you had such a positive experience in store and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very efficient and friendly service

Very efficient and friendly service. Megan was very helpful and sorted all our problems while we changed contracts.

12 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Dan,

Thanks for the lovely review and fantastic support for Megan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Finley. Excellent member of staff

We were helped by Finley, the most helpful, kind, understanding member of staff in the Vodafone Worthing store. Went to either upgrade or cancel our contract as having g issues with Vodafone customer service and getting hold of them. He went above and beyond to help my son out with getting a new phone, talked to him (he has learning needs) made him feel confident and confident and comfortable. Treated him with care and diligence. Well done Finley

9 augustus 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Megan helped us get the best deal for…

Megan helped us get the best deal for our phone contracts . She was great, friendly ,knowledgeable and professional.
She was able to sort out our upgrades and deal with a challenging situation to get our phones all sorted swiftly and efficiently. Thank you

8 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Laure,

Thank you so much for your wonderful review and the amazing support you’ve shown for Megan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marley Worthing Branch superstar ⭐️⭐️⭐️

Marley was absolutely amazing and fantastic at the Worthing branch. I was at my wits end with parental control and how to do it and he sat with me for a long time and was so very happy to help. I have now left EE (absolutely awful) and re joined Vodafone. I was their customer for over 35 years and I will not leave again. Thank you Marley so much for all your invaluable help and support.

20 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Came in to upgrade two phones. Lana took her time going over the different packages and explained everything in detail, came away very happy.

16 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Dave,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marley was so helpful and patient

Marley was so helpful and patient , he got my phone working again . Very friendly and informative

7 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Karen,

Thanks for the lovely review and fantastic support for Marley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing team

Amazing team. Thanks so much...
Shame other customers in-store lacked manners. Found Finley to be understanding and patient... Thanks everyone 🙏

2 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Rodger,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Mr.Harrison -Worthing Vodafone

Today I met Mr.Harrison in Worthing Vodafone center, very pleasant and with welcoming approach, he answered my questions and suggested excellent plan. He is very attentive and approachable staff, very knowledgeable about the work. Thank you so much for sorting out my issue and really appreciated your service…

24 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi. Amazing to see you're happy with the service you've received from Vodafone and Mr Harrison. Thank you for taking the time to tell us too.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great, friendly support

Finn was incredibly helpful in helping us set our son up with a new phone. He chatted with our 2 boys and made a potentially dull shopping trip a highlight for them. Also advised us on best approach to using our phones abroad.

7 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Tom. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent ,friendly ,informative…

Excellent ,friendly ,informative ,problem solving experience with Harrison re upgrade .

2 juni 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Della.

We're happy to hear that you had an excellent, friendly, and informative experience and that your upgrade issues were resolved.

We appreciate your feedback,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Marley was great

Marley was great. We got sorted in no time. Would definitely use him again

30 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Speedy & efficient

I had a limited amount of time in my lunch break, Scott managed to fully sort my upgraded and save me money in super quick time, very impressed!

22 mei 2025
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Laura,

Thanks for the lovely review and fantastic support for Scott.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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