Vodafone UK - Worthing Reviews 

228
•
TrustScore 5 uit 5

4,8

14 Montague Street, BN11 3HA Worthing, GB

•

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Beoordeeld met 5 van de 5 sterren

I went into Vodafone on 8th September with my dead phone & Georje went above & beyond to troubleshoot, try to fix then organised a repair for me. He then helped me obtain a temporary phone from a shop... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Marley served us today. He was very helpful, polite and knowledgeable. He explained our options in detail and helped us pick the correct option for our us. He also looked into other queries we had w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Today I popped into the Vodaphone Three shop in Worthing. Georje was so helpful ! his customer service support was second to none! So knowledgeable . Such a delight to have this shop on our High Str... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 14 Montague Street, BN11 3HA, Worthing, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

228 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(228)

39.739 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Finley at the Worthing West Sussex…

Finley at the Worthing West Sussex Branch was very helpful, sorting out our Broadband, & advising that we cannot get Full Fibre at our address. We are not sure when we are going to get it either.

6 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Chris,

We appreciate your feedback and kind words about Finley. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Megan was brilliant

Megan was brilliant

3 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hello,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Finley was extremely helpful

Finley was extremely helpful, transferring content from old phone to new. He spent about an hour with us and was really patient, resolving our issues. Thanks very much, great member of Vodafone.

1 oktober 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Jo,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Finley when transferring your data to the new phone.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Upgrade

Finley was amazing, he was very helpful and knowledgeable and easy to talk to, he even got me a great deal on my upgrade, great experience had at Vodafone today.

28 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Lisa,

Thanks for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Returning customer

Ive been a Vodafone customer for many years and was looking for a phone upgrade, I popped into Vodafone @ worthing and dealt with Finley, He was very knowledgeable and super helpful, making the whole experience very easy, I'm very pleased with my new phone. Ive returned today to get my sim upgraded, also dealing with Finley again, done and dusted in minutes and still retaining my number, many thanks Finley

21 september 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hi Matthew,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodaphone Worthing: Good Service

Vodaphone Worthing, in my experience, have pleasent, helpful staff. Today Megan helped me choose a broadband option and had lots of other helpful tips. Thanks Megan.

24 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Matt. Thank you for your review for Megan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

The customer service rep, Fin, has been very much helpful. He assisted me with my eSim and Sim swap concerns. Very Accommodating and friendly. Keep up the good work!

21 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Marem,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Top marks awarded by Lord Shirley Dr.

Top marks! Great service from Lana who was patient and efficient as well as entertaining. Highly recommended.

15 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hello, David,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Worthing store

Finley, what a legend. Saved me a fortune and answered every question I had in the Worthing store. If this man is not a store manager, he should be. Was full of knowledge and polite with customer services that are some of the best I’ve ever experienced. Worthy of 6 stars.

14 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Shane,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

lana was so helpful i’ve just upgraded…

lana was so helpful i’ve just upgraded to the 16!

13 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Alan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Worthing town shop

Went into the Worthing town shop today and Aiden has restored my faith in customer service. As a customer of over 20 years and getting beyond frustrated when I phone this company, I left the shop happy and still a customer. If only everyone on their phone lines were as helpful.

24 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Today I was served by Finley in the…

Today I was served by Finley in the Worthing branch.

Finley has provided me with an excellent customer service.
He was polite and unimposing.
He tried his best to make sure I get the outcome I needed on my visit.

Thanks Finley, I wish you the best in your future endeavour.

23 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Knowlege me straigh away with smile.Meg…

Knowlege me straigh away with smile.Meg was very helpful.

19 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Martina,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the feedback about Meg.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Megan really looked after me......

Megan really looked after me during my visit. She listened to me and I came away very happy as I had a new phone and paying less per month than I was currently paying. Result 😀😀

13 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Why would you go anywhere else

Just a quick note to share what was a fantastic experience we had at Vodafone Worthing yesterday. We went into the shop to upgrade my wife's old Apple mobile and left with IPhone 15. The lady who served us, Mya, answered all our questions, was knowledgeable and a credit to the company. Will definitely go back should the need arise. Highly recommend.

15 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Gary,

Thanks for taking the time to share this amazing feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Excellent service from Megan

Excellent service from Megan, really knowledgeable about all the products and the packages. It was just a shame my upgrade phone was out of stock.

12 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Simon,

Thanks for this amazing feedback! We're sorry to hear the phone you wanted was out of stock, hopefully you can get your hands on it as soon as possible.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

My purchase with sales girl MYA

We were greeted bye MYA who went out of her way to help my daughter choose which phone she wanted it didn't take very long to complete her purchase .
There was a really nice friendly feel in the shop overall.

9 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Thanks for your fab feedback Cheryl. It's great to see Mya was so helpful in helping your daughter find a new phone. I hope she's loving it 😊
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing and very professional customer…

Amazing and very professional customer service by Finley - Vodafone Worthing

5 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hello, Mohamed,

It's always our aim to provide our customer's with a great customer service, so it's lovely to hear that Finley delivered. We appreciate you taking the time to leave a review on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Megan is great

Megan was extremely helpful and great to deal with. Very knowledgeable and able to help us with our move.

4 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Scott,

We appreciate your feedback and kind words about Megan. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Megan

Your sales person - Megan - was professional, friendly, very helpful and informative.

4 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Robin,

It's great to see you had such a positive experience with Megan. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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