Always a better experience in store than on line or call centre. Jack is technically knowledgeable and a great personality to deal with.
Bedrijf heeft geantwoord
Locatie
Wijzig locatie48 Hope Street, LL11 1BB Wrexham, GB
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Lees wat reviewers zeggen
We are a forgotten community! Half way between two cities - Chester and Wrexham - we have a mobile signal which flops between "1 bar" and "no service". My phone is virtually useless for voice commun... Toon meer
Bedrijf heeft geantwoord
I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Toon meer
Bedrijf heeft geantwoord
Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Wrexham
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
48 Hope Street, LL11 1BB, Wrexham, Verenigd Koninkrijk
4,9
Uitstekend
233 reviews
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Very good customer service
Very good customer service
Very helpful staff
Easy to switch broadband
Good price
12 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hi there,
Thanks for this great feedback! We really appreciate you taking the time to share this review of your positive experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Tip top service
10 april 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hi brian,
Thanks for taking your time to leave this feedback for our Wrexham store. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Made me feel warm and welcome (as…
Made me feel warm and welcome (as always)
14 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hi Zay,
This is a great review for our Wrexham store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great member of staff
Great member of staff. Very informative and helpful.
4 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hi s cooney,
Thanks for leaving this 5-star review for our colleague in the Wrexham store.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Really helpful staff in Wrexham branch.
Jodi and Neil in the Wrexham branch were extremely helpful to me today. I had been so worried as my mobile is vital in caring for my mother. They gave me the info and advice needed and set me up with a new simple phone to suit my needs. Very grateful for being able to get help face to face. My partner and I have been into this branch before and on all occasions found Jodi and all other staff very friendly and very helpful. Thank you very much.
27 februari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hi Amanda,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Chloe is a superstar
I came in supporting a vulnerable member of society, and we are both so greatful we had Chloe as our 'helper'
She spoke directly to Claire, something that doesnt often happen when we are out, took the time to explain everything simply, clearly and explained all our options. Chloe is a credit to your team and we will look out for her in future when we next come in :)
28 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hey,
It's great to hear Chloe shined during your time! Thankyou for sharing your journey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
3 februari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hi Emily. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Easy upgrade
Very pleasant and knowledgeable assistant (Jack) who took as much time as necessary to explain options and answer all my questions.
1 februari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hey Robert,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jack was extremely helpful with giving…
Jack was extremely helpful with giving me the best price on the phone I needed, he went the extra mile as well to ensure that everything from my old phone moved to my new phone.
13 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very friendly and helpful service
12 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hey Jess,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Neil was great helping me upgrade
6 januari 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hi Elfyn. Thank you for your review for Neil. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful
12 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hi Cherry,
Thanks for your review for our store. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service throughout.
Have been visiting Wrecsam Vodafone for over 25 years to change and upgrade my phones. Have been lucky to be served by Jodi most of this time. She has always been most helpful and well informed regarding my family's needs and given great and courteous advice.
11 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hi Ifan,
This is such an amazing review for Jodi. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Im very happy with my experience in…
Im very happy with my experience in Vodafone with Chris the guy is a gold many thanks !
9 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hey Ovanes,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very happy with Chris at Wxm Vodafone
Very happy with Chris at Wxm Vodafone. Friendly and technically invaluable.
6 december 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hi Ann,
Thanks for taking your time to leave this review for Chris.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Staff are absolutely excellent in the…
Staff are absolutely excellent in the Wrexham store! Very very helpful with anything! Would highly recommend dealing with anyone from this store
29 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Service was incredible
Service was incredible, made the process of switching phones so much easier.
18 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hey Sophie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Always helpful in store
13 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chris and Jack were fantastic
Chris and Jack were fantastic, both calm and helpful with myself. Helped me set up my phone and sort my data transfer.
1 november 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hey Daniel,
Thanks for letting us know what an amazing job both Chris and Jack did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
SUPERB CUSTOMER SERVICE
My old phone battery was failing on my old Huawei phone which I have had for 5 years so a new phone was the best economical option for me. I looked at all the offers a while ago & bought a Samsung Galaxy A14 which now had £70.00 off so unexpected bonus & was my original choice. I was served by Neil at the Wrexham Vodafone store who was excellent in setting up my new phone and answering all questions including signing into my home WiFi so all downloads could be completed & giving helpful advice & tips too so the whole process was a great experience for me with no hassle at all. TEN OUT OF TEN NEIL THANK YOU
24 oktober 2023
Review zonder uitnodiging
Antwoord van Vodafone UK - Wrexham
Hi Brian,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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