Waylands Reviews 

705
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

We turned up on a busy Saturday with no appointment but the sales team were only too pleased to fit us in. Richard took time going through our options and even sorted an immediate test drive. We purch... Toon meer

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Beoordeeld met 5 van de 5 sterren

Overall all the staff were extremely helpful and made me feel welcome. Andy H who has been with Waylands for a very short time was very helpful indeed and mindful of my exact requirements after our... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Car picked up from home to be serviced. Phil was our driver he phoned the eve before to say a time & he arrived on time. Phil was very polite & cheerful. When the the car was returned, he went throu... Toon meer

Beoordeeld met 5 van de 5 sterren

Richard was excellent right from the moment we entered the Volvo showroom. He was attentive and listened to what we were looking for and arranged a test drive in no time. We now have our ex30, which... Toon meer

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4,5

Uitstekend

TrustScore 4.5 uit 5

705 reviews

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4,5

Alle reviews

(705)

365 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

On the day of collection of our XC90…

On the day of collection of our XC90 the service from Jed and the team (James and Shubi) was excellent. A significant amount of time was taken to ensure that we were satisfied with the car/set up all connectivity and also to explain the hybrid engine which was new to us. We would highly recommend Waylands Volvo.

29 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Alan,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Bought a XC60 from Waylands

Bought a XC60 from Waylands. The car was in Newbury but the Gloucester branch had it delivered to them within 24 hours with no obligation. Emma made the purchase very easy and we are very pleased with the car.

21 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Ken,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Great experience with Waylands Reading

Great experience with Waylands Reading. Marcus the sales consultant was professional, knowledgeable, helpful and friendly. Each step was clearly explained and made the whole purchase process a pleasure.

21 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Kerri,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Marcus and the management team.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Our experience of choosing Waylands has…

Our experience of choosing Waylands has been very professional and has given us exactly the vehicle we were looking for.

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Service by Waylands Oxford Volvo

The 2nd year Waylands Oxford Volvo has carried out annual service plus additional items I requested. All work completed efficiently & to satisfaction. At all stages the staff were helpful, polite & friendly. In particular, Jenna the receptionist provided updates throughout the day & Harry the driver who collected & returned my car gave full explanation of the process. I was very pleased and happy with the service in all respects. Will be back next year.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Brenda,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards and thank you for choosing Waylands,
Michelle

Beoordeeld met 5 van de 5 sterren

Volvo XC60 Recharge

The service I received was very good, very professional. Communication with Quin was very good during and after purchasing the car. They were very accommodating with handover and test drives. Very happy with the car.

15 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

I recently made the transition from a…

I recently made the transition from a diesel Mercedes to an all-electric Volvo, which was a huge decision for me. I had spent most of this year researching and looking at different makes of electric cars, so I wanted to make sure I was making the right choice.

My son lives in Bristol and told me about the Volvo garage, so we decided to have a look. I was greeted by a very pleasant young lady, who then introduced me to Jon Green.

Jon was extremely pleasant, approachable and informative. He took the time to explain everything about the car I was interested in and, in particular, the lease deal. He was very easy to talk to and answered all my questions clearly. I felt so comfortable with him that I made my decision there and then — something I certainly wasn't expecting to do that day!

While I was waiting for my new car, Jon was always responsive whenever I had any concerns or questions. On 15th August, he also made the handover of the car very smooth and completely stress-free.

It was a real pleasure to meet Jon, and I couldn't be happier with my new Volvo. I would highly recommend Jon to anyone looking for a new car. His friendly, professional and helpful approach made the whole experience a pleasure.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Sue

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Jon and the management team.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

The pick up of my vehicle for service

The pick up of my vehicle was on time and conducted by an extremely friendly, informative and courteous gentleman (Phil). I was notified of my car’s safe arrival at the garage. I was again notified when the service was complete and the outcome and when the car would be delivered home. The car was delivered home by Phil in a gleaming state. What excellent service.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Ruth,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Phil and the management team.

Kind regards and thank you for supporting Waylands,
Michelle

Beoordeeld met 5 van de 5 sterren

Purchase of XC 40 Ultra from Jed Lisieki

I purchased a 2026 XC40 Ultra and dealt with Jed Lisiecki in Reading. He was a pleasure to deal with and he quickly answered any queries I had. We were coming across from NI to collect the car, so it was important that we knew exactly what the car was like. Jed took a very detailed video and sent it to me within an hour of my first query about the car. Buying the car was a great experience from beginning to end, thanks to Jed. I made a point of only dealing with Jed when I made the final purchase.

1 juli 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Deborah,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards and congratulations on your new Volvo!
Michelle

Beoordeeld met 5 van de 5 sterren

Happy XC40 driver

Our experience with Waylands Reading was outstanding. From start to finish, we received excellent service and clear, detailed advice from Mr. Jed Lisiecki. He made us feel completely at ease, focusing not just on selling us a car, but on ensuring that the 2023 Volvo XC40 was the right choice for our family's needs. His professionalism, honesty, and attention to detail gave us complete confidence in our purchase. Jed is a fantastic salesperson, and we highly recommend both him and Waylands Reading.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Chandria,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Jed and the management team.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Excellent service from Waylands

Our car went in for its annual service today at Waylands Oxford and was collected by Phil. Great communication, collected promptly, and returned all clean and shiny. Excellent service, thank you.

21 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Fiona,
Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Phil and the management team.

Kind regards and thank you for supporting Waylands,
Michelle

Beoordeeld met 5 van de 5 sterren

Harry very friendly & polite

Harry very friendly & polite. Thanks Harry😀

20 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Andy,

Thank you for taking the time to leave a review. We really appreciate your feedback as it's extremely valuable to us.

Kind regards,
Michelle

Beoordeeld met 1 van de 5 sterren

Wayland Honda Bristol Sales Practices

After booking a test drive at Waylands Honda, Cribbs Causeway, Bristol for a test drive of a Honda E.....Arrived after a 30 mile drive out only to be told that a test drive was impossible unless we agreed to buy the vehicle first....What's the point booking a test drive, spending 1.5Hrs driving to get this terrible behaviour.....Emailed Simon Bishop GM as well

16 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi,

Thank you for taking the time to leave a review and we're sorry to learn of your experience. I understand the Sales Team are in contact with you to discuss your concerns. Please accept our apologies for the inconvenience and frustration caused on this occasion.

With best wishes and kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Volvo - Reading

We had a superb experience with Jed at Waylands Volvo Reading - we bought an XC90 that ticked all of our boxes, all thanks to Jed!

Jed was professional, informative, and happy to answer any question! His knowledge of the cars and Volvo was outstanding, and his personal approach of getting to know us made the experience so much more enjoyable.

Jed really made the experience for us, and we are so pleased with our car.

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Jade

Thank you for taking the time to leave a review. Your feedback is extremely valuable to us and is very much appreciated.

Kind regards and thank you for supporting Waylands,
Michelle

Beoordeeld met 5 van de 5 sterren

This is the second time Phil has…

This is the second time Phil has collected and returned my car, as before done with a smile 😁

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Chris,

Thank you for taking the time to leave a review regarding your recent experience. Your feedback is much appreciated and will be passed back to Phil and the management team.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

XC40 Purchase

Recently purchased a 1yr old XC40 from Waylands Bristol. Having had encounters with various salespeople across various other businesses in the proceeding months during our research on a new car, meeting Tom at Waylands was refreshing. He gauged what information we wanted and gave us it so we could decide what best suited, even giving advice on certain things that probably weren't worth it. Obviously the business strategy is for the long-game of repeat custom, over trying up upsell at every opportunity.

8 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi,

Thank you for taking the time to leave a review. We really appreciate your comments as all feedback is extremely valuable to us.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

From a satisfied customer

I don't think I have ever met a salesman as knowledgeable and helpful as Jed at Waylands Volvo in Reading.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi David,

Thank you for taking the time to leave a review. Your feedback is extremely valuable and much appreciated.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Great car collected and returned to me…

Great car collected and returned to me same day by a lovey guy called Harry. Very friendly and nothing was too much trouble! The service team were also helpful and sorted things to fit around my needs

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi,

Thank you for taking the time to leave a review. It’s extremely valuable and much appreciated.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

I would recommend Waylands Cambridge

I would recommend Waylands Cambridge Garage to friends and family because the service is outstanding. All the staff were professional, friendly & had great knowledge, especially Adam. One of the best garages ive purchased from.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Kelly,

Thank you for taking the time to leave a review. Your feedback is extremely valuable to us and is very much appreciated.

Kind regards,
Michelle

Beoordeeld met 5 van de 5 sterren

Great service

Phil at Oxford Volvo collected my car for its health check and delivered it back a couple of days later. He was very pleasant and helpful

10 augustus 2026
Review zonder uitnodiging
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Antwoord van Waylands

Hi Paula,

Thank you for taking the time to leave a review. It's extremely valuable to us and I'll share your kind comments with Phil and the management team.

Kind regards,
Michelle

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