Well Pharmacy Reviews 

36.043
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Im writing this on behalf of my husband Mark who visited Well Pharmacy on Swinnow Road in Pudsey LS28 ........ I saw the pharmacist re Blood pressure readings to be done at home She attached the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had exprience of other online pharmacies and have found them wanting, my last one wanted after a while to add on high delivery charges. I then went back to my locak high st pharmacy and every... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Prompt dispatch and delivery but disappointingly you didn't deliver what I ordered and paid for. My order was for a twin pack of Freestyle Libra 2 monitors. On delivery I only received 1 moni... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Parcel came very well packed in bubble wrap, with NO damage. Order was spot on with only one item short of the full total which I am hoping will be refunded back to my account. parcel arrived well on... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online apotheek
  2. Apotheek

Geschreven door het bedrijf

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

Geschreven door het bedrijf


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

36K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(36.043)

5.106 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The are the best pharmacy is Essex they…

The are the best pharmacy is Essex they are reliable and take good care of their client

21 juli 2026
Logo Well Pharmacy

Antwoord van Well Pharmacy

Hi Esther,

We're so pleased to hear that you consider us the best pharmacy and that you appreciate our reliability and client care.

Thank you for your wonderful feedback!

Kind Regards
Well Pharmacy

Beoordeeld met 5 van de 5 sterren

Totally reliable service

Totally reliable service. That is the most important element of the system

24 juli 2026
Logo Well Pharmacy

Antwoord van Well Pharmacy

Hi Alan,

We're so happy to hear that you find our service reliable. We truly value your positive feedback and appreciate you sharing your experience.

Kind Regards
Well Pharmacy

Beoordeeld met 3 van de 5 sterren

Quite slow when you consider Amazon…

Quite slow when you consider Amazon delivers next days d you have advanced warning of what I will order and the frequency.
The order gets split into 2 which makes it harder to follow.
STILL GOOD THOUGH
Thanks

21 juli 2026
Beoordeeld met 3 van de 5 sterren

Prompt dispatch and delivery but not as per my order…

Prompt dispatch and delivery but disappointingly you didn't deliver what I ordered and paid for.

My order was for a twin pack of Freestyle Libra 2 monitors.

On delivery I only received 1 monitor with an invoice for 1 x 2 pack.
We have now made contact with you a few days ago you promised to send out a second monitor and as I write this review I still await the outstanding item of my original order.
Disappointing

29 juli 2026
Logo Well Pharmacy

Antwoord van Well Pharmacy

Hi Graham,

We appreciate you taking the time to share your experience with us. We understand your frustration regarding the missing Freestyle Libre 2 monitor and the delay in receiving it.

We have checked the status of your replacement and this has been completed, the replacement was dispatched 28/07. We have sent you an email update with your tracking number.

Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.

Kind Regards,
Well Pharmacy

Beoordeeld met 5 van de 5 sterren

Fast and efficient

Fast and efficient

20 juli 2026
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Antwoord van Well Pharmacy

Hi there,

We are so pleased to hear that you had a positive experience with us and find our service quick and efficient.

Thank you for taking the time to share your feedback.

Kind Regards,
Well Pharmacy

Beoordeeld met 5 van de 5 sterren

Fantastic service and great…

Fantastic service and great communication.

20 juli 2026
Logo Well Pharmacy

Antwoord van Well Pharmacy

Hi Sylvia,

We are so pleased to hear that you had such a positive experience with us.

We truly appreciate your kind words about our service and communication.

Kind Regards,
Well Pharmacy

Beoordeeld met 5 van de 5 sterren

Fast quick efficient excellent

Fast quick efficient excellent

23 juli 2026
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Antwoord van Well Pharmacy

Hi Diane,

We are so pleased to hear that you had such a positive experience with us. Thank you for taking the time to share your feedback; we truly appreciate it!

Kind Regards,
Well Pharmacy

Beoordeeld met 5 van de 5 sterren

Quick and easy way to get meds

Quick and easy way to get meds. Such a lifesaver when the GP waiting time is so long

17 juli 2026
Logo Well Pharmacy

Antwoord van Well Pharmacy

Hi Avery,

We are so pleased to hear that our service has been a lifesaver for you, especially with long GP waiting times.

Thank you for your wonderful feedback.

Kind Regards
Well Pharmacy

Beoordeeld met 5 van de 5 sterren

Such a great way to order your …

Such a great way to order your prescription tablets no need to go out to collect them just order online get confirmation of your order then they let you know when they are arriving which is by post

23 juli 2026
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Antwoord van Well Pharmacy

Hi Christopher,

We are so pleased to hear that our online ordering system and postal delivery service for prescriptions have made things easier for you.

We appreciate your feedback.

Kind Regards
Well Pharmacy

Beoordeeld met 5 van de 5 sterren

The best bank

The best bank

23 juli 2026
Logo Well Pharmacy

Antwoord van Well Pharmacy

Hi Besard,

Thank you for your feedback.

Kind Regards
Well Pharmacy

Beoordeeld met 5 van de 5 sterren

It was really good not having to go to…

It was really good not having to go to collect my prescription, thank you for delivering it to me

21 juli 2026
Logo Well Pharmacy

Antwoord van Well Pharmacy

Hi Christine,

We're so pleased to hear that our delivery service made things more convenient for you.

Thank you for your feedback!

Kind Regards
Well Pharmacy

Beoordeeld met 5 van de 5 sterren

Excellent service

Easy to order and fast delivery.

23 juli 2026
Logo Well Pharmacy

Antwoord van Well Pharmacy

Hi Mrs Georgousis,

We are delighted to hear that you found the ordering process straightforward and that your delivery arrived quickly.

Thank you for sharing your positive experience!

Kind Regards
Well Pharmacy

Beoordeeld met 3 van de 5 sterren

Took a few days for delivery

Took a few days for delivery. Luckly i wasnt desperate and order in plenty of time.

20 juli 2026
Logo Well Pharmacy

Antwoord van Well Pharmacy

Hi Sharon,

We appreciate your feedback regarding the delivery timeframe.

We do recommend allowing 10 days from the point you request the prescription to receiving the delivery unless you need to contact us regarding urgent orders.

This is bound by the timescales it takes surgeries to issue prescriptions, which can take up to 3 working days. We then require up to a further 3 working days to allow prescriptions to process through our system and to be dispensed and 2-4 working days to allow our external courier, Royal Mail, to deliver as we use Royal Mail 48hour service. Please note: Some orders might take longer due to stock availability, but we endeavour to contact customers in the event of any stock issue/delays.

Thank you again for your feedback and if you ever do need to get in touch with us, please do not hesitate to contact us at hello@well.co.uk.

Kind Regards,
Well Pharmacy

Beoordeeld met 5 van de 5 sterren

Excellent company to deal with

Excellent company to deal with. Easy to reorder on line and very helpful if there is an issue. Will definitely continue to use.

20 juli 2026
Logo Well Pharmacy

Antwoord van Well Pharmacy

Hi Tracy,

We are so pleased to hear that you find reordering online easy and our team helpful when you have an issue.

We truly appreciate your kind words and look forward to continuing to serve you.

Kind Regards
Well Pharmacy

Beoordeeld met 5 van de 5 sterren
Logo Well Pharmacy

Antwoord van Well Pharmacy

Hi Angela,

We are so happy to hear that you received your product quickly and that it is working well for you!

Thank you for your positive feedback.

Kind Regards
Well Pharmacy

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