Weston Homes Plc Reviews 

999
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 3 van de 5 sterren

There's been no water for 2 days at Abbey Quay Barking. Whilst they sent an email around stating they are aware of the issue, engineers who have come over have failed to fix it. Whilst I u... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Completely Professional and yet personal experience. Valerie knows her stuff. We found her to be knowledgeable and thorough, completely up to date on spec and legal requirements. Easy to deal and all... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Judy and Valerie were superb throughout the process of me buying my home. They were honest and reliable at all times. They made the whole experience feel relaxed and stress free. Thank you.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Liliana and Harriet were both amazing and made the whole process feel so smooth and easy. They went the extra mile to answer all our questions and also recommend different solutions to our... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoedontwikkelaar

Over Weston Homes Plc

Geschreven door het bedrijf

Welcome to the official Trustpilot page of Weston Homes - one of the major property developers in the South East of England

Weston Homes was formed in 1987 by Bob Weston, establishing what has now become one of the major property developers in the South East of England.

Built with passion, delivered with pride.

Weston Homes has established a reputation for high quality design and build standards, delivered with a passionate desire to make a genuine difference to the lives of our customers and to leave a legacy of which we are justly proud. Continually re-assessing the marketplace, Weston Homes has combined the traditional skills of house-building with the ever-expanding opportunities created by new technology.

The company has taken a revolutionary approach to property development - many of our properties’ components are now pre-manufactured and tested in our own carefully controlled Weston-run factory, rather than on site. This enables the efficient fitting at a late stage of construction of fixtures such as kitchen worktops, wardrobes and bathroom vanity units which incorporate bespoke basins, storage cabinets and associated plumbing. This minimises wasted materials whilst maximising the quality of our brand new homes.

Weston Homes provides properties to exceed the expectations of purchasers both in terms of quality and value for money. Projects are hugely varied, ranging from select housing developments to large-scale city apartment complexes of many hundreds of homes. As well as new-build, the company has extensive experience of refurbishment and restoration work, breathing new life into historic and Listed buildings to give new purpose to Britain’s architectural heritage.

Contactgegevens

4,5

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TrustScore 4.5 uit 5

999 reviews

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4,5

Alle reviews

(999)

162 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

You could write:excellent assistance

I would like to thank the customer service team for their excellent assistance with the purchase of my parking bay. They were professional, friendly, helpful, and efficient throughout the entire process. They kept me informed at every stage and answered all my questions promptly. I am very pleased with the service I received and would highly recommend them to others.

23 juni 2026
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Antwoord van Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive experience with the team at Abbey Quay purchasing your parking bay. We will share your comments with the team.

Beoordeeld met 5 van de 5 sterren

Great experience buying from Weston

The process from viewing the property, purchasing it and everything inbetween was so smooth. Liliana, Rich and Harriet were all so quick to respond and happy to help me keep things moving. They put me in touch with a great solicitor who completed on the property in a matter of weeks. Can't recommend this service enough! The introduction to the property has also been really good. I was provided with a lot of local information and how to manage my new property and walked through how everything works first hand with one of the team.

15 juni 2026
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Antwoord van Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Abbey Quay. We will share your comments with Liliana, Rich and Harriet. We wish you every happiness in your new home.

Beoordeeld met 5 van de 5 sterren

Liliana and richard were lovely and…

Liliana and richard were lovely and welcoming gave me all the information i needed thank you both

20 juni 2026
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted you had a positive customer experience with Liliana and Richard. We will share your comments with them.

Beoordeeld met 5 van de 5 sterren

Liliana was very pleasant and helpful

Liliana was very pleasant and helpful. She answered all of our questions and showed us all the units that are available to view.
:)

20 juni 2026
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Antwoord van Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Abbey Quay and will share your comments with Liliana.

Beoordeeld met 5 van de 5 sterren

Premium development

Richard was very helpful and the development looks awesome

20 juni 2026
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted you had a positive customer experience with Richard at Abbey Quay. We will share your comments with him.

Beoordeeld met 5 van de 5 sterren

Buying a parking bay

We contacted Weston Homes to buy a Parking bay in Abbey Quay. Everything were smooth and quickly and in less than a month the purchase was done.
Thanks to all the Abbey Quay team!

19 juni 2026
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience with us at Abbey Quay buying your parking bay. We will share your comments with the team.

Beoordeeld met 5 van de 5 sterren

Property view

Liliana and Harriet were incredibly helpful during our property viewing. They took the time to thoroughly explain the property, its features, and the surrounding area, ensuring we had all the information needed to make an informed decision. They were professional, knowledgeable, and responsive throughout, making the whole experience smooth and enjoyable. We really appreciated their support and would highly recommend them.

18 juni 2026
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Antwoord van Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Abbey Quay. We will share your comments with Liliana and Harriet.

Beoordeeld met 5 van de 5 sterren

First time buyer

We bought our first home with Weston home.
All the process was really smooth, everyone is friendly and patient.

5 februari 2026
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Antwoord van Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with us and wish you every happiness in your new home.

Beoordeeld met 5 van de 5 sterren

Gold Standard Customer Service

I couldn't recommend Western Homes or the team at Tayfen Court any more, they were extremely supportive and went above and beyond what was expected of them. Extra special thanks to Judy & Valerie along with the management team and builders.

11 juni 2026
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted you had a positive customer experience with Valerie and Judy at Tayfen Court. We will share your comments with them.

Beoordeeld met 5 van de 5 sterren

Great and very personable

Great and very personable. They were kind and patient, answered all of our questions, and explained everything about the DMS scheme clearly.

14 juni 2026
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Antwoord van Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with us.

Beoordeeld met 1 van de 5 sterren

Avoid!!!

Based on my experience as a leaseholder at Old School House, Dunstable, I have found the situation extremely disappointing.

Since completion, residents have experienced ongoing concerns regarding the condition of the building, with various inspections resulting in remedial works being identified.

Leaseholders are now facing considerable uncertainty regarding the potential cost of these works, which residents understand could amount to approximately £300,000–£400,000.

This situation has caused significant stress and anxiety for homeowners who purchased their properties in good faith and expected a high standard of workmanship and support.

In my opinion, prospective buyers should carry out extensive due diligence before purchasing, particularly in relation to listed buildings and any history of remedial works or ongoing disputes.

Based on my own experience, I would not recommend purchasing a property developed by Weston Homes.

10 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware- attractive flats but serious concerns emerged after purchase

I purchased a leasehold flat in a Grade II listed building developed by Weston Homes. While the apartment looked impressive when I bought it, my experience as a homeowner has been extremely disappointing.

After completion, concerns arose regarding the condition of the building and works that had been carried out. Following an inspection, the Council identified a number of issues requiring remedial action, including the installation of uPVC rainwater goods, cement mortar repairs to external walls, poor repair of historic windows, vegetation growth to chimney stacks and decayed timber fascias.

The council’s correspondence stated and requested that remedial works be undertaken to bring elements of the building into compliance with the requirements associated with the listed building consent.

As a leaseholder, it is very concerning to discover that a historic Grade II listed building has been left with issues of this nature. Purchasing a home should provide peace of mind, not ongoing worry about compliance matters, building defects and the potential cost and disruption of remedial works.

To make matters worse, the freehold has since been transferred to an investment company, leaving leaseholders caught between different parties while trying to resolve ongoing building concerns. The entire situation has caused considerable stress and worry.

What makes the situation particularly frustrating is that the apartments themselves present well internally, but the external and structural issues have created significant stress for residents. Many buyers focus on the finish inside their flat, but the long-term condition of the building is equally important.

My experience has left me questioning the quality of the development and the attention given to complying with the requirements applicable to a listed building. Prospective purchasers should carry out thorough due diligence, request copies of planning permissions and listed building consents, and carefully investigate the wider condition of the building before committing to a purchase.

Based on my experience, I would not buy another property developed by Weston Homes.

10 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It is my first time buying a property…

It is my first time buying a property and Weston homes have made the journey so seamless with their attentiveness, efficiency and helping me complete everything in such a quick time frame. Couldnt be happier!!

29 mei 2026
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted you have had a positive customer experience with us at Brentwood Central. We will share your comments with the team. We wish you every happiness in your new home.

Beoordeeld met 5 van de 5 sterren

Smoothest property purchase ever!

Purchasing my new home at Tayfen Court has been an incredibly positive experience from start to finish, and so much of that is down to Valerie and Judy in the sales team.

From my very first enquiry, both Valerie and Judy were responsive, communicative, and genuinely a pleasure to deal with. They kept me informed at every stage of the process, answered every question thoroughly, and never made me feel like I was chasing for updates. For what can often feel like an overwhelming journey, their calm and professional manner made everything feel remarkably smooth and straightforward.

What really set them apart was how patient and reassuring they were throughout. Buying a property involves so many moving parts, and knowing I had two such helpful and dedicated people in my corner made all the difference.

Most importantly, they went above and beyond at every turn. This was not just good customer service, it was genuinely exceptional care for the people they work with. I felt like a valued individual, not just a transaction.

If you are considering Tayfen Court, do not hesitate. The homes speak for themselves, loved the layout and sizes of the rooms, the finishes are beautiful too, and the team looking after you will make the whole experience a joy.

Five stars, without question. Thank you Valerie and Judy.

1 maart 2026
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted you had a positive customer experience with Valerie and Judy at Tayfen Court. We will share your comments with them. We wish you every happiness in your new home.

Beoordeeld met 5 van de 5 sterren

Great service

Great service friendly and explained everything clearly

25 mei 2026
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Antwoord van Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with us.

Beoordeeld met 5 van de 5 sterren

Liliana is an absolute star

Liliana is an absolute star! My sister and I were welcomed by her and shown around the property. She went through all the details and answered all our questions. Shes very knowledgeable and friendly.

22 mei 2026
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Abbey Quay and will share your comments with Liliana.

Beoordeeld met 5 van de 5 sterren

Valerie and Judy looked after me…

Valerie and Judy looked after me through the whole process, which was a long one due to a failed chain on the sale of my property. Despite the nearly 3 month delay to being able to complete on my beautiful new apartment Judy was there supporting me through a very stressful time. I was worried I’d lose the apartment due to the delay but Judy really went the extra mile and then some and was integral in making sure the apartment remained mine, liaising with the other estate agents and solicitors, pushing the process forward to completion. Thank you Judy

21 mei 2026
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review. We are delighted you had a positive customer experience with Valerie and Judy. We will share your comments with them. We wish you every happiness in your new home.

Beoordeeld met 5 van de 5 sterren

Fabulous experience

Having recently reserved an apartment
Judy and the team at Weston homes were professional friendly and thorough
Always there to help and communication is great

19 mei 2026
Review zonder uitnodiging
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Antwoord van Weston Homes Plc

Thank you for your review. We are so pleased you have had a positive customer experience with the team at Tayfen Court and will share your comments with Judy.

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