Weston Homes Plc Reviews 

Both our shower panels stopped working, spoke to the team on Monday, on Tuesday morning both showers had been repaired, I am so grateful to team to get this sorted for us as my husband has MND. Thanks to all.

Unfortunately I bought a two bed luxury living apartment from Weston homes in abbey quay barking, I was expecting a peaceful living environment to live out my restful days for retirement.
but the apartments seem ok in general not any snagging really, and the site manager was good in helping.
the problem is the soundproofing is minimal industry standard and so you can hear your neighbours speaking loudly, music with base and the banging of the walls seems to transfer across apartments up, down and sideways.
the closing of patio and front apartment doors when left to close on there own accord, creates loud noise plus deep vibrations to adjacent apartments.
the other issues is apartments to the side and above when you have large children and even adults jumping around creates very loud noise and vibrations through out the apartment. the ceilings are suspended about two and half foot from the concrete ceiling which may transfer sound across the apartment more than usual .

the apartment block I purchased the apartment in was meant to be an all private affair as in buyers and the council and social have their own blocks, but what has happened is a management company has bought many apartments in my block and the adjacent block, and six months later leased them to the council.
whilst same tenants are respectful of there neighbours and surrounding environment others are not and cause a lot of trouble noise and disruption to the residents of the apartments .
so I just received an email from encore who are the managing agents stating they are not responsible for disruptive tenets creating certain no go zones in areas where these council and social tenets are aggressive to existing residents and encore staff.
encore will not allow direct contact with the managing agents so it difficult or near impossible to deal with. my problem is on going for 15 months with people above, jumping all hours of the day and night.
some of Weston sales staff tried to help but really its not there job, or not interested in solving my problem and others who have similar problems in the block.

During the purchase by my in-laws, we experienced professionalism, consideration and accuracy. Aspects were managed in a timely and efficient manner, which helped a difficult process, become less fraught.

My shower broke early 2025. After much back and forth it was agreed it was incorrectly fitted and should be replaced. Even though it took a long time the team were always approachable, patient and polite. The team they sent out to undertake the replacement were absolutely fantastic. They did a great job and could not be faulted. They turned around the whole experience!

Judy and Valerie at Tayfen Court are excellent and can be relied upon.

Judy, Valerie and the team at Weston Homes were amazing through the whole process, from start to finish.
Their advise and understanding of our situation made the journey as pain free as possible.
The flat is perfect and the build quality is amazing.
Recommended. Five stars 😊

I do not recommend buying a Weston homes apartment in anything higher than 2 floors. I live in a 10 floor block in Edinburgh way development which has 98 flats and 1, a single lift which now breaks down weekly. The building is only a little over 2 years old. Now us owners are stuck with trying to figure out a permanent solution.

Judy and Valerie were great in their approach throughout the purchase.

I have to say, buying this home through Weston Homes has been absolutely brilliant! We have recently purchased three new homes in the past year or so and this experience has been, without doubt the best. All staff, especially Judy, with whom I had the most contact, have been completely professional and very friendly at all times - both in person and over the phone.

Judy and Valerie were fantastic all the way through the process of me purchasing my first home. They guided me through and chased timelines when needed to ensure the process was completed in a fast and timely manner.

They held a lovely get together to meet the neighbours and where so lovely and welcoming to me attending on my own.

I can’t thank them enough for their support. It made buying with Weston Homes a seamless and wonderful experience.

The guy who called (Mick Carter) was professional, courteous and left my house spotless after completing snags. Generally really lovely to deal with.

As a first time buyers, Western Homes was our realtor. We were addressed by Liliana, she truly went above and beyond to help us find our dream home. She kept us extremely well informed about the process, she always advocated for us and truly understood our needs.

Thank you for giving us a wonderful experience.

Lilianan is very friendly and professional personable who helps us to visit the two bedrooms apartment and give us valuable information about shared ownership and the Salary cap for the mortgage. Moreover, she helped us to find the flat which is facing to the river. Recommended who is interested to buy the property.

Harriet was absolutely amazing and very informative. I absolutely loved the apartment .. very modern and attractive.

Great service, really friendly and helpful.

Thank you so much to Lisa and Harriet today, we made us feel so special and important! Thank you very much for your patience, support and care.
Such a high level of profesionalism and service offered!
10 stars service!
With lots of gratitude and love!
Georgeta & Gabriel 🌹🪻🧚‍♂️💖❤️😇🤣🤗😄💝🧚‍♀️😘🎉💐✨️✨️✨️✨️✨️✨️✨️✨️✨️🤠🌻🌿

I had a fantastic experience with the Abbey Quay Weston Homes sales team — Liliana, Lisa, Harriet, and Richard were all absolutely wonderful. The entire process, especially post-completion, was smooth, efficient, and stress-free. Everyone was professional, responsive, and genuinely helpful at every stage. I really appreciate the team’s attention to detail and friendly communication. Thank you all for making the journey so seamless and positive!

Great experience buying a property with Westons Homes, I m very much happy buying a property with weston Homes, the Property I buyed with Weston Homes is unreal for me, everything is pin point perfect, anyone can't ask anymore then this, I believe I m very lucky to own a property in Westons Homes. I m greatful to the Weston Homes.

Really great experience at Weston Homes.
Lilian was brilliant.

Customer service and welcoming attichete and very helpful.