Purchased an Audi Q3 and the handover process went smoothly. Everything was explained clearly, and care was taken to ensure I was satisfied before leaving. The attention to detail during the final ste... Toon meer
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Bought a Volkswagen Polo and was very impressed with how smoothly everything went, from the test drive to the handover. The dealership felt well organised, and the atmosphere was good. George was prof... Toon meer
Bedrijf heeft geantwoord
This was my second time buying a car from Wheatley Car Centre. I decided to return because of how professional and friendly Kiran is. He made the process straightforward, explaining everything clearly... Toon meer
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Visited Wheatley Car Centre to purchase a Volkswagen Golf. The team made the process straightforward and pleasant. They were friendly, professional, and easy to talk to throughout. I felt well looke... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
About Us Wheatley Car Centre and Sturdys Castle Car Centre are trusted, long-established used-car dealerships known for supplying quality vehicles at competitive prices since the early 1980’s. Both centres carefully select and thoroughly inspect every car to ensure reliability, safety, and excellent value for money. Each vehicle is presented with clear, honest descriptions, accurate condition reports, and service history details where available, giving customers full confidence when choosing their next car. Why Buy From Us • Reputable, well-established dealerships with years of customer trust • Wide range of quality used cars to suit all budgets and needs • Every vehicle is fully inspected and prepared to a high standard • Transparent, accurate descriptions so you know exactly what you’re buying • Friendly, knowledgeable teams offering a smooth, pressure-free experience • Commitment to great value and exceptional customer care • Still not sure, check out our reviews from the people that matter If you have any questions or would like to arrange a viewing or test drive, please give us a call — we’re here to help.
Contactgegevens
138-144 London Road, Wheatley, OX331JH, Oxford, Verenigd Koninkrijk
- 01865 874046
- sales@wheatleycarentre.co.uk
- www.wheatleycarcentre.co.uk
4,6
Uitstekend
53 reviews
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Unfriendly, officious and bureaucratic
I drove for over an hour to look at a car at the Wheatley Car Centre, having phoned in advance to book. We were greeted by Craig, who allowed us to look at the car but wouldn't let us test drive it until after he'd exhaustively gone through endless questions to gather personal data from me, seemingly for car finance even though we'd explicitly stated that this was a cash purchase. Everything was about "the process, to make it fair". If I'm buying a car for cash, you don't need to know how many miles I drive per year, the year of my birth, my email address or similar data. Despite 45 minutes of paperwork, we were no nearer driving the actual car to see if we liked it, and my husband was getting visibly annoyed by this. Craig then wouldn't let us drive the car, as "it's obvious you're not going to buy it". I'm an independent woman and if I had liked the car to drive (I liked the look of it from first inspection), I'd have bought it as I don't need my husband's permission to do so. The trade in value for my current car was derisory too, at a third of the price offered by "webuyanycar . com". The experience between this and the service we've received from a different independent car sales place where my husband bought a car last week is night and day. If you're considering travelling any kind of distance to get a car from Wheatley, don't bother.
7 maart 2026
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your visit did not meet your expectations, especially after you travelled such a long distance to see the vehicle.
At Wheatley Car Centre we operate within a set process that is designed not to inconvenience customers, but to ensure we remain compliant with industry regulations and to protect both our customers and the business. Whether a vehicle is being purchased with finance or with cash, we are required to collect certain information and follow a consistent procedure. While this can sometimes feel detailed, it forms part of our compliance responsibilities and helps ensure that every transaction is handled correctly and transparently.
Similarly, when a part exchange is involved, we always aim to agree a provisional valuation before arranging a test drive. This is simply to make sure expectations are aligned and to avoid wasting anyone’s time if we are too far apart on figures. We appreciate that valuations can sometimes differ from online buying services, as our offers are based on the vehicle’s condition, preparation costs, and current retail market considerations.
We are sorry that this process left you feeling frustrated, as that is certainly not the experience we aim to provide. Your comments have been noted and will be discussed with the team so we can continue improving how we communicate our process to visiting customers.
Thank you again for your feedback and we wish you all the best with your vehicle search.
Wheatley Car Centre
Terrible place
Terrible place. Drove an hour to look at a car. Craig spent ages taking personal data from my wife which I think was totally unnecessary under the Data Protection Act 2018 given that we were clear from the outset that we would purchase cash. After all that, he wouldn't let my wife test drive the car because I was cross with him - although always calm! I wouldn't buy a car from them, and if you're considering going for a test drive, don't bother! Ironically, the car looked quite good and we might have bought it - their loss, I guess.
7 maart 2026
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your visit did not meet your expectations, especially after you travelled such a long distance to see the vehicle.
At Wheatley Car Centre we operate within a set process that is designed not to inconvenience customers, but to ensure we remain compliant with industry regulations and to protect both our customers and the business. Whether a vehicle is being purchased with finance or with cash, we are required to collect certain information and follow a consistent procedure. While this can sometimes feel detailed, it forms part of our compliance responsibilities and helps ensure that every transaction is handled correctly and transparently.
Similarly, when a part exchange is involved, we always aim to agree a provisional valuation before arranging a test drive. This is simply to make sure expectations are aligned and to avoid wasting anyone’s time if we are too far apart on figures. We appreciate that valuations can sometimes differ from online buying services, as our offers are based on the vehicle’s condition, preparation costs, and current retail market considerations.
We are sorry that this process left you feeling frustrated, as that is certainly not the experience we aim to provide. Your comments have been noted and will be discussed with the team so we can continue improving how we communicate our process to visiting customers.
Thank you again for your feedback and we wish you all the best with your vehicle search.
Wheatley Car Centre
Really great customer service from Gareth
Really great customer service, very helpful, all really professional and I love my new car! Shout out to Gareth for being brilliant!
23 januari 2026
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Hi Sian, thank you for your kind words and the five-star rating! We're delighted to hear you had a great experience at Wheatley Car Centre and that Gareth provided brilliant service. We hope you enjoy your new car, and we look forward to assisting you again in the future! Best regards, Wheatley Car Centre.
Kian was really helpful and ensured the…
Kian was really helpful and ensured the handover went smoothly. I absolutely love the car and the process was really easy and smooth. Highly recommend
11 februari 2026
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your wonderful review and five-star rating, Customer. We are delighted to hear that Kian provided such helpful service and ensured a smooth handover. It is great to know you love your new car and found the process easy. Your recommendation means a lot to us. Best regards, Wheatley Car Centre.
All staff members extremely helpful and…
All staff members extremely helpful and friendly.
21 januari 2026
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Hi George, thank you for your five-star review! We're delighted to hear that you found our staff at Wheatley Car Centre helpful and friendly. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Wheatley Car Centre.
Glad I went there
I bought a car in part exchange and have been treated with polite good humour and understanding. I’m glad I went to them
12 februari 2026
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your kind review and five-star rating, Fiona. We're delighted to hear that your experience at Wheatley Car Centre was met with polite good humour and understanding. We truly appreciate your kind words and are glad you chose us for your car purchase. Best regards, Wheatley Car Centre.
5 Star experience-Service.
Another excellent service from Wheatley Car Centre.Lorraine and Gary front of house, Paul in the office and the whole team could not have been more helpful,arranging a last minute courtesy car when diagnostics threw up some problems.
I bought a car from WCS many years ago which is still going strong. And we have had service and MOT on three cars on a regular basis .In my opinion a one stop shop for sales, service repairs, and MOT with a 5 star experience.
3 februari 2026
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your glowing review, Guy. We’re delighted to hear that you’ve consistently had excellent experiences with Wheatley Car Centre over the years. Your kind words about Lorraine, Gary, Paul, and the whole team mean a lot to us, and we’re glad we could assist with a last-minute courtesy car. It’s wonderful to know that the car you purchased from us is still going strong, and we truly appreciate your continued trust in us for your sales, service, repairs, and MOT needs. We look forward to seeing you again! Best regards, Wheatley Car Centre.
Excellent service 10/10
Excellent service 10/10. Simon was great in everything. He explained and offered me all the services regarding vehicle and warranties. The process was quick and easy when purchasing the vehicle and I’m quite happy with the vehicle.
16 januari 2026
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your fantastic review, Karim. We are thrilled to hear you had an excellent experience at Sturdys Castle Car Centre. Simon will be delighted to know you appreciated his assistance and clear explanations regarding the vehicle and warranties. We hope you enjoy your new vehicle and look forward to welcoming you again in the future.
Very easy process
Very easy process, all information given clearly and carefully purchased
20 januari 2026
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your wonderful review and five-star rating, Ross. We're delighted to hear that you found the process easy and that the information was provided clearly. Your satisfaction means a lot to us, and we look forward to assisting you again in the future. Best regards, Wheatley Car Centre.
Out standing service allways there to…
Out standing service allways there to help nothing is to much trouble excelant
3 februari 2026
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your wonderful review, Dave. We are delighted to hear that you found our service outstanding and that we were able to assist you to your satisfaction. Your kind words mean a lot to us, and we look forward to welcoming you back to Wheatley Car Centre in the future.
Good people ,very helpful.
23 januari 2026
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your kind words and five-star review, Virgil. We're delighted to hear that you found our team at Wheatley Car Centre helpful. We truly appreciate your feedback and look forward to assisting you again in the future.
Not your typical 'second-hand car…
Not your typical 'second-hand car dealership' experience. Kiran was nothing other than supremely professional, very helpful and quick to answer every query and request I threw at her. On top of that, the car (Polestar 2) is superb!
15 december 2025
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you so much for taking the time to leave such a fantastic review. We’re delighted to hear that your experience was not the typical second-hand car dealership one, and that Kiran was able to look after you so well throughout the process. She’ll be thrilled to read your kind words. We’re also really pleased that you’re enjoying the Polestar 2 – it’s a superb car. Wishing you many happy miles, and we hope to welcome you back to Wheatley Car Centre in the future.
Very friendly staff
Very friendly staff, booked the test drive for one car, wasn’t sure about my choice, they were not pushy at all, showed me the other car, let me to take it for a test drive without any problems at all. Explained everything to the details, gives me all the time I needed to make the decision.
I was buying all my cars from Wheatley car Center for last 15 plus years, always very pleased with the service and customer service. Thank you. Keep up your excellent standards.
23 december 2025
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your wonderful review and five-star rating, Marek. We are delighted to hear that you had such a positive experience at Wheatley Car Centre and appreciate your loyalty over the past 15 years. It’s great to know our team provided you with friendly and non-pushy service, allowing you to make your decision comfortably. Your kind words mean a lot to us, and we look forward to continuing to meet your expectations in the future. Best regards, Wheatley Car Centre.
Excellent service and very helpful…
Excellent service and very helpful staff would recommend them to anyone looking for a new car
10 december 2025
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your kind words and recommendation, Richard. We are thrilled to hear you received excellent service from our team at Wheatley Car Centre. We look forward to welcoming you again in the future.
I called in to get my vehicle booked in…
I called in to get my vehicle booked in for a check up as i was worried about issues with it. The staff were so helpful and professional and looked into the problem for me putting my mind at rest. I would highly recommend using them.
8 december 2025
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your kind words and the five-star rating, Deborah. We are delighted to hear that our team at Wheatley Car Centre was able to assist you promptly and put your mind at ease. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best regards, Wheatley Car Centre.
Very professional
Very professional. The whole transaction was made easy with all paperwork including road tax and log book admin completed beforehand.
They also made sure the car was in its most tip top condition before I could drive it away
28 november 2025
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your fantastic review, Mike. We are delighted to hear that you found our service professional and the transaction smooth. It's great to know that the paperwork and the car's preparation met your expectations. We hope you enjoy your new vehicle! Best regards, Wheatley Car Centre.
Simon at Sturdys cars was exceptional
Simon at Sturdys cars was exceptional. I had a fault with my Mercedes he came down to my house and found the fault with the diagnostics machine, my car was taken into the garage at Sturdys 2 days ltr it was ready for me to collect fault fixed highly recommended thank you for a very quick repair will highly recommend
24 november 2025
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you so much for your wonderful review! We’re delighted to hear that Simon was able to assist you so quickly and efficiently. Providing helpful, reliable service—whether at your home or in our workshop—is something we pride ourselves on, and we’re glad your Mercedes was diagnosed and repaired without delay.
We truly appreciate your recommendation and are always here if you need anything in the future.
Thank you again for choosing Sturdys Castle Car Centre!
Simon was great
Simon was great, so helpful and knowledgeable.
I was able to take the car on the same day which was great.
Would highly recommend! Amazing service!
10 november 2025
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your wonderful review and five-star rating, Emma. We are delighted to hear that Simon provided such helpful and knowledgeable service, and that you were able to take the car on the same day. Your recommendation means a lot to us. Best regards, Sturdys Castle Car Centre.
Friendly and helpful
Friendly and helpful guys and great to deal with. Fully valeted the car and refurbished the front alloy. Would definitely buy from them again.
17 oktober 2025
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Thank you for your kind review and five-star rating, Ruth. We are delighted to hear that you found our team at Wheatley Car Centre friendly and helpful. It’s wonderful to know you were pleased with the fully valeted car and the refurbished alloy. We look forward to welcoming you back in the future!
Decent car sales room
After an extensive search for the perfect car, my wife finally discovered a promising option at Wheatley Car Centre. Intrigued by the vehicle, she decided to visit the dealership for a closer look. Upon arrival, she was greeted by Gareth, who was more than willing to answer all her questions about the car's features and history. Impressed by the vehicle, she decided to reserve it and later returned home to finalize the process by placing a deposit.
While the initial experience was quite positive, we encountered some challenges with communication throughout the process. We were aware that Gareth was unwell, which may have contributed to the lack of updates, but it still felt somewhat inadequate. On the day we went to collect the car, we experienced a significant hiccup: there was no paperwork ready for us. Another salesperson had to spend time searching for the necessary documents, which was a bit disconcerting.
That said, I must emphasize that the car itself is fantastic. We were pleased that the salespeople at Wheatley Car Centre were not pushy; they respected our decision-making process throughout the journey. However, there were instances where we had to take the initiative to check on the status of our deposit, as we didn't receive proactive updates.
Despite these communication issues, I would consider using Wheatley Car Centre again in the future. This was my second experience with them, and both times, the cars I purchased were exceptional. I would also definitely recommend them to others, as I believe that their quality of cars outweighs the minor setbacks we experienced.
8 november 2025
Review zonder uitnodiging
Antwoord van wheatleycarcentre.co.uk
Hi Julian, thank you for taking the time to leave such a detailed review and for your 4-star rating. We are delighted to hear that your wife found the perfect car and that Gareth was able to assist her effectively during the initial stages. We appreciate your understanding regarding Gareth’s unavailability and apologise for the communication challenges and the delay with the paperwork on collection day. Your feedback is invaluable, and we will use it to improve our processes moving forward. We are pleased that you were happy with the car and that our team’s non-pushy approach stood out to you. Thank you for your continued trust in Wheatley Car Centre, and we look forward to assisting you again in the future.
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