Wheelbasealloys Reviews 

12.136
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Great service from start to finish. Enquired about alloys for my transit van and what i had in mind style wise. The customer advisor Stephen then showed me options that were available within my re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

These guys have a great setup from the easy to navigate website, fantastic range of products and choice, easy transactions to the text and email confirmation. They also have a great live support phone... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The selection of alloy wheels to choose from was brilliant. The staff were extremely helpful and efficient. We travelled from Liverpool on a recommendation and we weren’t let down. Would highly recomm... Toon meer

Beoordeeld met 5 van de 5 sterren

Wheelbase have a very good selection of wheels and tires for all budgets. Their knowledge of the fitments, wheel size etc for the car in my case was spot on, a couple of small issues were sorted... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Auto-accessoire winkel

Geschreven door het bedrijf

Wheelbase Alloy Wheels. Leading UK retailer of Quality Alloys and Tyres. Supplier's of Ace Alloy Wheels , Konig Alloy Wheels and HRS Alloy Wheels

Wheelbasealloys.com

Geschreven door het bedrijf

We're commited to our Customers
Buy Alloy Wheels from Wheelbasealloys.com an official distributor of Performance Alloy Wheels and Tyres. Wheelbasealloys.com is the UK's number 1 Alloy Wheels Shop. Open 9am to 6pm Monday to Friday & 9am to 5:30pm Saturday. Full on Site fitting service available at our store in Manchester. Call our experts on 0800 130 3400
Next Day Delivery
For standard stock you can opt to have your goods delivered the very next day (£25.00 charge applies)
Excellent Customer Service
Wheelbasealloys.com has extensive expertise in the packaging sector and a dedicated customer service team that is on-hand to answer any customer query. This knowledge has been transferred to our website, which aims to give customers information, demonstration videos and guides to help them make an informed decision.

14 Day Money Back Guarantee

Buy with confidence

Buy with confidence
We offer a 14 day money back guarantee. Returns are accepted within 14 days for any unused items. To return the item please contact our customer services on 0800 130 3400.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

12K reviews

5 sterren
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3 sterren
2 sterren
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4,9

Alle reviews

(12.136)

1.260 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Got my wheels and tyres from wheelbase…

Got my wheels and tyres from wheelbase for my c43 amg quality service wheels and tyres are great 10/10 top company will definitely be back for more wheels in the future

25 juni 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Paul,

Thank you for your fantastic 10/10 review.

We're delighted to hear that you're so pleased with your new wheel and tyre package for your C43 AMG and that you received the quality service we strive to provide. It's great to know you're happy with both the products and your overall experience.

Your kind words mean a great deal to us, and we're thrilled to hear that you'll be returning to Wheelbase for your next set of wheels.

Thank you for choosing Wheelbase and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Easy to find the alloys I was looking…

Easy to find the alloys I was looking for as you can put in the exact make and model. Alloys fitted perfectly and the whole experience from ordering was smooth. Kept up to date with so many emails and they were delivered within a few days.

11 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Shannon,

Thank you for your fantastic review.

We're delighted to hear that you found it easy to locate the perfect alloys using our vehicle search feature and that they fitted your car perfectly. It's great to know that the whole ordering process was smooth and that our regular email updates kept you informed every step of the way.

We're also pleased that your order arrived within just a few days and met your expectations.

Thank you for choosing Wheelbase and for taking the time to share your experience. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Great selection and good customer service

Ordered on the phone to get advice on wheel sizes and they were very helpful. Shipping was fast and the wheels are great.

26 juni 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Kyritix,

Thank you for your fantastic review.

We're delighted to hear that you found our team helpful when you called for advice on the best wheel sizes for your vehicle. Providing expert guidance to help our customers make the right choice is something we take great pride in.

It's also great to know that your order arrived quickly and that you're pleased with your new wheels.

Thank you for choosing Wheelbase and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Amazing alloys and tyres come fitted

Amazing alloys and tyres come fitted
Fast delivery
Damian answer any questions super fast

10 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Conner,

Thank you for your fantastic review.

We're delighted to hear that you're pleased with your new alloys and tyres and that you appreciated them arriving fitted and ready to install. It's also great to know that your order was delivered quickly.

We'll be sure to pass your kind comments on to Damian, who will be pleased to hear that his prompt responses and assistance helped make your experience a positive one.

Thank you for choosing Wheelbase and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Wheelbase performance

Wheelbase have a very good selection of wheels and tires for all budgets.
Their knowledge of the fitments, wheel size etc for the car in my case was spot on, a couple of small issues were sorted quickly and professionally.
Delivery was as quoted with updates along the way.
They were accommodating with extras like tire pressure sensors to be fitted in my case.
Wheel nuts colour match and anti theft locking nuts.
Overall experience very good.
I would recommend Wheelbase to any person looking to upgrade their cars look.

1 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Wayne,

Thank you for your fantastic review.

We're delighted to hear that you were pleased with our wide selection of wheels and tyres and that our team's advice on the correct fitment and wheel sizing for your vehicle was helpful. It's also great to know that the small issues you experienced were resolved quickly and professionally.

We're pleased that your order arrived as quoted with regular updates, and that we were able to accommodate your additional requirements, including fitting the tyre pressure sensors and supplying colour-matched wheel nuts and locking nuts.

Your recommendation means a great deal to us, and we're thrilled that you're happy with the overall experience and the upgrade to your car's appearance.

Thank you for choosing Wheelbase. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Great bunch of lads took my lady's car…

Great bunch of lads took my lady's car to have a new set of wheels and tyres last Saturday. Got there for 9.am and they started straight away. What a great job they did. Will definitely buy again from them. Highly recommended. Spoke to dave who organised it all for me no hassle and nothing was to much.

4 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Joy,

Thank you for your fantastic review.

We're delighted to hear that you had such a positive experience with us and that our team got to work on your partner's car straight away. It's great to know you were pleased with the new wheels and tyres and the service you received.

We'll be sure to pass your kind comments on to Dave, who will be delighted to hear that his help and organisation made the whole process hassle-free for you.

Thank you for your recommendation and for choosing Wheelbase. We truly appreciate your support and look forward to welcoming you back again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 1 van de 5 sterren

Wheel-Delays!

I ordered 4 alloys over a week ago on a 1-2 days delivery promise. They have not even been dispatched from the local warehouse so it will be at least 8 days before received. Very disappointing customer service.

8 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Billy,

Thank you for taking the time to leave your feedback. We're sorry to hear that your experience has been disappointing.

We sincerely apologise that your order has not arrived within the expected timeframe. We understand how frustrating delays can be, particularly when you were expecting delivery much sooner.

Unfortunately, on occasion, unexpected stock or logistics issues can affect dispatch times. While we always aim to meet our estimated delivery times, we appreciate that in your case we fell short of both your expectations and our usual standards.

We're sorry for the inconvenience caused and appreciate your patience. If you haven't already done so, please contact our customer service team or myself on Russell.Daniel@wheelbasealloys.com with your order details and we'll be happy to provide the latest update and do everything we can to get your order to you as quickly as possible.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Hi I just got some new alloyes for my…car

Hi I just got some new alloyes for my Audi from wheelbase using my partners Klarna account best choice I made they look smart wheel base was great they arrived quick I put them on myself saving money and messing around with garage I had one issue with the centre caps and they ordered me new one’s free of charge I recommended wheelbase to anyone who’s after making any changes to the look of there car to have a look on the website plenty to choose from great prices to compared to others also get tyres included if you want

8 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Adrian,

Thank you for your fantastic review.

We're delighted to hear that you're so pleased with your new alloy wheels for your Audi and that they arrived quickly. It's great to know you were able to fit them yourself and that you're happy with the new look of your car.

We're also pleased that we were able to resolve the issue with the centre caps promptly by sending replacements free of charge. Providing great after-sales support is just as important to us as supplying quality products.

Thank you for your recommendation and for highlighting our wide range of wheels, competitive prices, and wheel and tyre packages. We truly appreciate your support and are delighted that you chose Wheelbase.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 3 van de 5 sterren

A mixed experience

A mixed experience. The 19" Fondmetal wheels look fantastic and the car drives beautifully. However, the process was entirely let down by severe fulfillment errors with the tyres, resulting in multiple deliveries and extra out-of-pocket costs to get the car sorted. While the final product is great, the stress and logistics oversight mean I’d hesitate to use them again. Good product, frustrating execution.

30 juni 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Mr Randall,

Thank you for taking the time to leave your balanced and honest feedback.

We're delighted to hear that you're pleased with your 19" Fondmetal wheels and that they look fantastic on your car. It's great to know you're happy with the final result and the way the car now drives.

However, we're very sorry to hear that your experience was affected by the tyre fulfilment issues. We understand how frustrating multiple deliveries and the additional costs and inconvenience would have been, and we sincerely apologise that we fell short of the standard of service you expected.

While we're pleased that you are happy with the finished product, we regret that the fulfilment process overshadowed your overall experience. Your feedback is invaluable, and we'll use it to review our processes and help prevent similar issues in the future.

Thank you for bringing this to our attention, and we hope we'll have the opportunity to restore your confidence in us in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 1 van de 5 sterren

Avoid .

Avoid .
Almost 3 weeks since ordering with no updates at all. On Friday they promised delivery by today, only to apologise again today and promise an update by end of day — which was also ignored.
I'm now filing a dispute for a full refund via my credit card and will never buy from them again. Wish I had checked the reviews first.

7 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Customer,

Thank you for taking the time to leave your feedback. We're very sorry to hear about your experience and understand your frustration.

We sincerely apologise for the lack of communication and for not meeting the delivery timescales that were discussed with you. We also apologise that the promised update was not provided, as we appreciate how disappointing this must have been.

This is not the level of service we aim to provide, and we understand why you feel let down. We take feedback like yours seriously and will review what happened to help improve our communication and order updates.

We would welcome the opportunity to resolve this for you. If you're willing, please contact our customer service team or myself directly at Russell.Daniel@wheelbasealloys.com with your order details so we can investigate your order, provide a full update, and work towards a satisfactory resolution.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 1 van de 5 sterren

I would advise everyone to think twice…

I would advise everyone to think twice about ordering from these ...I ordered 2 sl02 19" after a call quoted £275 ....payed for & ordered .not 30 mins later a message sorry made a mistake can't do for that price .. I rang them then quoted £430 reluctantly I said yes all payed for & ordered .....7 days later 18 " sl02 ?s turned up ...what a joke .no appologies ..made to feel like it was my fault !!!! They tried to charge me another £150 even after they caused all this !!!They organised for dpd to collect from my work place .no show complained yet again .I then spoke to someone else there & said they would do the alloys for the £430 great i thought ...took a day off work for dpd to collect from my home address .... rang for an update and possibly buy some good year eagles to put on them only to find they had not been ordered and basically called me a liar..... I would advice everyone considering purchasing off these to think twice....I will make sure friends & family never purchase from this shower BAD CUSTOMER SERVICE ...INCOMPETENT COMPANY !!!!WHY WOULD I BOTHER !!!!!YOU PERSONALLY HAD 2 OCCASIONS TO SORT THIS MESS OUT ... AND YOU DID NOTHING .ALL I WANT IS A REFUND .AS OF YET STILL NOT RECIEVED !!!!!!!!if ive not recieved my money back by 12 Friday I will report you to my bank & I will report this to TRADING STANDARDS.just to let everyone having trouble getting a refund !!!!TRUST ME AFTER THE CONVERSATION TODAY TO FIND OUR MYEHERE MY MONEY IS I REALLY HOPE IVE NEVER HAVE TO SPEAK TO U AGAIN

7 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Paul,

Thank you for taking the time to share your feedback. We are genuinely sorry to read about your experience and appreciate how frustrating this situation must have been.

We sincerely apologise for the errors with the pricing, the incorrect wheels being supplied, and the inconvenience caused by the collection arrangements. We also regret that our communication did not meet the standard you should expect from us, and we're particularly sorry that you were left feeling that your concerns were not taken seriously.

This is not the level of service we strive to provide, and we understand why you are disappointed. Your comments have been noted and will be shared with the relevant teams so that we can review what happened and learn from this experience.

We would welcome the opportunity to investigate this matter fully and work towards a resolution. If you are willing, please contact our customer service team or myself directly at Russell.Daniel@Wheelbasealloys.com with your order details so we can review your case and discuss it with you directly.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

A fantastic company to deal with

A fantastic company to deal with. Everything was so easy to order and the finance was also so simple and done within minutes. My wheels and tyres look absolutely amazing on my van. I would highly recommend this company to anyone looking for wheels and tires

25 juni 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Keith,

Thank you for your fantastic review.

We're delighted to hear that you found the ordering process straightforward and that arranging your finance was quick and easy. It's also wonderful to know that you're so pleased with how your new wheels and tyres look on your van.

Your recommendation means a great deal to us, and we're grateful that you chose Wheelbase for your purchase.

Thank you for taking the time to share your experience. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

The alloys are spot on

The alloys are spot on. From packaging to fitting the tyres. Also they rectified 2 centre caps which were damaged so all good. Will definitely use wheelbase again.

24 juni 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Philip,

Thank you for your fantastic review.

We're delighted to hear that you're so pleased with your new alloys and that you were happy with everything from the packaging to the tyre fitting. It's also great to know that we were able to quickly resolve the issue with the two damaged centre caps and get everything sorted for you.

Thank you for your continued support and for choosing Wheelbase. We're thrilled to hear that you'll be using us again in the future, and we look forward to helping you with your next purchase.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Fantastic experience and can't rate the…

Fantastic experience and can't rate the team at Wheel Base Alloys highly enough. Top service customer support and the wheels are incredible! Like I say, highly recommend and will be buying more wheels in the future for the other car.

26 juni 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Joshua,

Thank you for your fantastic review.

We're delighted to hear that you had such a positive experience with Wheelbase and that our team provided top-class customer service and support throughout. It's wonderful to know that you're so pleased with your new wheels and that they exceeded your expectations.

Your recommendation means a great deal to us, and we're thrilled to hear that you'll be returning to purchase another set of wheels for your other car.

Thank you for choosing Wheelbase and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 2 van de 5 sterren

Slow delivery, poor communication

Website shows no indication of lead times and company does not send delivery estimates. It's impossible to tell when a delivery might be and customer support explicitly says that they do not provide this information until after ordering. In my case they did not even send this and I had to call them after 10 days of no information. Apparently my wheels will be at least another week but they still can't give a day. Mostly seems to be a reseller for other manufacturers. I would not recommend.

6 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Customer,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

We understand how frustrating it can be not knowing when your order will arrive, particularly when you're waiting for an update. We appreciate your comments regarding our communication and lead times, and we're sorry that we didn't provide the level of information you were expecting.

Many of the wheel brands we supply are built to order or sourced directly from manufacturers, and lead times can vary depending on availability. However, we appreciate your feedback that this could be communicated more clearly during the ordering process and that more proactive updates would improve the customer experience.

We value your comments and will use them to help us improve our service. If there is anything further we can do to assist with your order, please don't hesitate to contact myself at Russell.Daaniel@wheelbasealloys.com or our customer service team directly.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Great speedy service

1 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Michael,

Thank you for your positive review.

We're delighted to hear that you were pleased with the great, speedy service you received. Providing a fast and efficient experience is something we always strive for.

Thank you for choosing Wheelbase and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Great customer service!

22 juni 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Neill,

Thank you for your fantastic review.

We're delighted to hear that you were pleased with our customer service. Providing the best possible experience for our customers is always our priority, so it's wonderful to know we met your expectations.

Thank you for choosing Wheelbase and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 4 van de 5 sterren

Good

Very helpful website. Nice rims. decent

29 mei 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Martin,

Thank you for your positive review.

We're delighted to hear that you found our website helpful and that you're pleased with your new wheels. It's great to know you had a positive experience with Wheelbase.

Thank you for choosing Wheelbase and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Fabulous company to deal with seamless…

Fabulous company to deal with seamless transactions good communication and fast delivery and great quality products

29 juni 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Bill,

Thank you for your fantastic review.

We're delighted to hear that you found your experience with Wheelbase seamless from start to finish. It's great to know that you were pleased with our communication, fast delivery, and the quality of our products.

Thank you for choosing Wheelbase and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

Beoordeeld met 5 van de 5 sterren

Great wheels and tyres set

Great wheels and tyres set, good price, quick delivery and they look amazing on the vehicle. Thanks

1 juli 2026
Review zonder uitnodiging
Logo Wheelbasealloys

Antwoord van Wheelbasealloys

Dear Alex,

Thank you for your fantastic review.

We're delighted to hear that you're pleased with your new wheel and tyre package and that you found it to be great value. It's also wonderful to know that your order arrived quickly and that you're happy with how amazing the wheels look on your vehicle.

Thank you for choosing Wheelbase and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Russell
Wheelbase Alloy Team

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