Very disappointed with the returns service at Wickes Brighton. My items were delivered on 19 October, and I attempted to return them on 27 October—just eight days later. I had opened the packagin... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieDavigdor Road, Peacock Industrial Estate, Brighton East Sussex, BN3 1SF, GB
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Lees wat reviewers zeggen
Miranda helped me with colour matching a paint colour and got it spot on first time. Her customer service was +++. She made me feel comfortable in a male dominated environment. She deserves a day... Toon meer
Bedrijf heeft geantwoord
Jackie has been amazing on numerous occasions and on this visit Adam helped me find what I needed. I have always found your staff to be very approachable, helpful as well as extremely knowledgeable.... Toon meer
Bedrijf heeft geantwoord
Using Hove Wickes 20 years. Happy with the stock ,most basic materials available. Great staff Especially Jake and Michael So helpful Hopefully they gonna continue trading and extend the lease... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Wickes - Brighton
Geschreven door het bedrijf
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contactgegevens
Davigdor Road, Peacock Industrial Estate, Brighton, East Sussex, BN3 1SF, Verenigd Koninkrijk
- +441273207766
4,1
Goed
67 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly and helpful attending I wish…
Friendly and helpful attending I wish all the attendants were like him
11 oktober 2024
Review zonder uitnodiging
Antwoord van Wickes - Brighton
Hi, Alexandre. Thank you for taking the time to share your review with us. I'm glad to see that you found our staff to be friendly and helpful during your visit. Thank you again for your valuable feedback. - Scott H
As a Maintenance Company Wickes Hove is…
As a Maintenance Company Wickes Hove is our go to hardware store that's centrally located and always 5 stars (Worthing is another matter).
Jackie in the Hove store is always cheerful and helpful a real pleasure when looking for certain items, with fantastic customer service every time she's obviously a true asset to the Company.
10 oktober 2024
Review zonder uitnodiging
Antwoord van Wickes - Brighton
Hey Jason, thanks for your five-star review, and I'm delighted that the Brighton store is your go-to DIY store, it makes us proud that Jackie is always super helpful! - Dylan
Hove Wickes & Jackie 5 Stars!
Wickes Hove has always been a convenient spot to get our bathroom/plumbing essentials. A special mention to Jackie who is not only helpful and informative but also a delight to see every time we’re in there! 5 Stars!
10 oktober 2024
Review zonder uitnodiging
Antwoord van Wickes - Brighton
Hey Harry and Adam, thanks for your amazing feedback, and I'm delighted that Jackie was really helpful in our Brighton store! - Dylan
Convenient location and they Always…
Convenient location and they Always have what I need and the staff are helpful especially Jackie and Michael.
9 oktober 2024
Review zonder uitnodiging
Antwoord van Wickes - Brighton
Hey NH, thanks for your five-star review, and I'm happy to learn that Jackie and Michael in our Brighton store we're very helpful! - Dylan
My local store in Brighton and hove is…
My local store in Brighton and hove is a multiple daily visit.
The staff are excellent and my go to member is Jackie her knowledge is second to none : and. She is very very friendly : Ask for JACKIE!!!
9 oktober 2024
Review zonder uitnodiging
Antwoord van Wickes - Brighton
Hi There, thanks for taking the time to share this feedback. RD
Great kitchen from Wickes
Great support from Brett in taking our idea for a kitchen to reality. Good quality units and able to make the design flexible for what we wanted. Was also flexible about us returning a few parts that went unused. The right balance between good quality and affordable price.
4 september 2024
Review zonder uitnodiging
Antwoord van Wickes - Brighton
Hi, Chris. Thank you for taking the time to share your review with us. I'm really pleased to see that, Brett, was able to help you bring your kitchen idea to life, going above and beyond to make sure you got what you wanted. Thank you again for your kind feedback. - Scott H
Do not use for a bathroom install
Do not use for a bathroom install
Wicks have zero customer support not interested in fixing problems
We had to have a complete re install took 6months with a bathroom not fit for purpose had to issue a section 75 before they took notice
Don’t waste your time or money
24 september 2024
Review zonder uitnodiging
Antwoord van Wickes - Brighton
Hi Mr James Watson,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding your bathroom installation and the lack of service you received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
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