Excellent Excellent customer service from Rhys in Wickes in Caerphilly. Despite me turning up early for my purchases and their systems being down, Rhys told me 'it's not a problem and that he woul... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieParc Pontypandy, Gallagher Retail Park, Caerphilly South Glamorgan, CF83 3GX, GB
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Lees wat reviewers zeggen
12 months today I had the misfortune to have Wickes supply and fit a new kitchen and utility. The kitchen is still not finished, shoddy workmanship not rectified and the floor in the utility and kitc... Toon meer
Bedrijf heeft geantwoord
Dealing with Thomas was an absolute pleasure. He was so helpful and we were kept fully informed throughout the whole process. We cannot thank you enough.
Bedrijf heeft geantwoord
Jacqui was really helpful when we purchased some flooring. She talked us through opening a trade pro account as my partner owns a windows and doors company. She was friendly, polite and couldn’t do en... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Wickes - Caerphilly
Geschreven door het bedrijf
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contactgegevens
Parc Pontypandy, Gallagher Retail Park, Caerphilly, South Glamorgan, CF83 3GX, Verenigd Koninkrijk
- +442920836800
4,7
Uitstekend
218 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
New Kitchen
Fantastic experience, first time buying a kitchen and Ian was knowledgeable, reassuring and thorough and nothing was too much trouble nor did we feel pressured into anything. Thank you
12 november 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
We're happy to hear that you had a fantastic experience purchasing your first kitchen. We appreciate your kind words and are so glad you felt reassured and supported throughout the process. -AK
EXCELLENT Tip Top advice
Clear,no hard sell approach.Practical and honest advice from James.We will be placing our kitchen order shortly.We have cancelled all other scheduled appointments with several kitchen suppliers! A worthwile expreience throughout and top quality bepspke materials.
9 november 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi Diane James, We're happy to hear that you found James advice practical and honest. We appreciate you choosing us and are excited to fulfill your kitchen order with our top-quality materials. Thank you! -LC
Excellent
Excellent, thanks to Rachel in the Caerphilly store!
We thought you could use Clearpay in store but turns out this was online only. Rachel had lots of patience with us, put the order through on my phone for me so we could compete the order. What a woman, total asset to the store. Thank you so much for helping us (I’d only saw a TikTok less than an hour before on how to build a stud wall & had somehow managed to talk my husband into it! So you saved us a lot of stress & still got me my wall!😆) Thank you Rachel!
8 november 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hey Leah, thanks for your five-star feedback, and I'm delighted that Rachel was really helpful and patient with you in our Caerphilly store! - Dylan
Excellent customer service
I visited the store today. The service from Jacqui, in particular and the other staff was first class. I would definitely recommend them for any advice or help with DIY matters.
7 november 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hey there, thanks for your five-star review and I'm delighted that Jacqui was able to help you out in our Caerphilly store! - Dylan
Fantastic customer service
Fantastic customer service - looking for paint and a member of staff named Morgan went above and beyond to help - even going out the back to look for a tin of paint that was just delivered.
7 november 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi Sharon,
We're happy to hear that you received fantastic customer service. We appreciate you mentioning Morgan who went the extra mile to help you find your paint. Thanks for your positive feedback.
-Ellysse
First Class Service
I dealt with Ian Baker and he provided a first class service , from start to finish.
I highly recommend you speak to Ian if your planning your next home improvement jobs
3 november 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi Elaine, we are happy to hear that you received first-class service! We appreciate your recommendation, and thank you for sharing your positive experience with us. -LG
Great service
James was really friendly made the experience really easy and was very helpful listened and gave some great advice
2 november 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi, Nic. Thank you for taking the time to share your review with us. We are really pleased to see that, James, was helpful and gave some great advise. Thank you again for your kind feedback. - Scott H
Highly recommend
Angela was great to work with, really helpful and offered great options in different price ranges to meet our budget. Made our experience really easy.
1 november 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi, Thank you for taking the time to share your review with us. We are really happy to see that, Angela, was really helpful, providing excellent service. Thank you again for your kind feedback. - Scott H
Angela was very helpful and extremely…
Angela was very helpful and extremely patient while helping me chose my new kitchen.
1 november 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi, Hayley. Thank you for taking the time to share your review with us. We are delighted to see that, Angela, was very helpful and patient whilst helping you choose your new kitchen. Thank you again for your kind feedback. - Scott H
Visited yesterday to buy flooring and…
Visited yesterday to buy flooring and the service we received was brilliant. Morgan was lovely and helped to put it in the car, and Jaqui was also amazing, with helping to deal with a cancellation of an order and to put the flooring on the trolley and also which underlay to buy, there were also 2 other members of staff which were friendly and helpful. But unfortunately we didn’t catch their names. Well done Wickes!
27 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi Jean, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Morgan in our store and that they provided you with useful advice. -AH
Selena on the tills was very helpful…
Selena on the tills was very helpful and very informative on the product that I needed very cheerful and friendly.
25 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi Alan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Selena in our store and that they provided you with useful advice. -AH
Thoughtful and accommodating
Angela was so helpful during our home visit and in store while designing our bathroom. Everything was explained clearly and thoughtful consideration was given to the additional needs of my disability.
25 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi, Esme. Thank you for taking the time to share your review with us. We are really pleased to see that, Angela, clearly explained all the processes and listened to all your requirements. Thank you again for your kind feedback. - Scott H
I had a great experience today with…
I had a great experience today with setting up my trade account in store and purchasing of materials, thanks to Getrude for her assistance and support with this
24 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hey Ryan, thank you for your positive feedback! I'm delighted that Gertrude was able to help you our in our Caerphilly store! - Dylan
Wickes
Wickes, Caerphilly.
Angela the designer was a wonderful help.
Many thanks.
13 september 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi Christine,
We're happy to hear that the designer was a wonderful help to you. Many thanks for your positive feedback. - PP
I bought some panelling
I bought some panelling, paint and brushes from this store today. As always Selena was very helpful, great knowledge of the products and fantastic customer service. Many thanks
18 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
We're happy to hear that you had a great experience during your recent visit. We appreciate your kind words and are glad that Selena could be so helpful! -AK
Ordered a kitchen and utility room
Ordered a kitchen and utility room, we had a planning meeting with James, who had the patience of a saint! James knew what he was doing, which made the whole process 100 times easier! Would definitely recommend.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hey Annmarie, thanks for your amazing review and I'm delighted that James was first class throughout your kitchen and utility room projects. It makes us proud you would recommend us and enjoy your new space! - Dylan
Excellent service from Sian today!
Excellent service from Sian today!
She helped find what I was looking for, opened a palette that had just come in to get what I needed and also looked up whether another item was available in store & discussed delivery options! Sian knew where everything was, nothing was too much and she was very informative … but most of all super friendly, helpful and made the shopping experience a lot easier.. just what I needed whilst shopping with my baby!
Thankyou so much Sian!!
17 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi Louise, We appreciate you sharing your positive experience. We're happy to hear that you received excellent service and found the help you needed. Thank you for acknowledging the team member's friendly and helpful attitude. -LG
Helpful at Caerphilly store
Sian was very helpful assisting me to place an order for delivery, at a convenient date, that was too big for my car.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi Mike.
We're glad that the order assistance and convenient delivery met your needs, especially with the larger size. Thank you for your positive feedback!- PP
Amazing service from Ian an wickes…
Amazing service from Ian an wickes Caerphilly. Wickes has supported our children’s theatre group whenever we needed support. Thank you
12 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
Hi Lee, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ian in our store and that they provided you with useful advice. -AH
Needed supplies for an emergency…
Needed supplies for an emergency repair, so did not have a lot of time. Sian in store was very helpful assisting us to find what we needed.
15 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Caerphilly
We're glad you received helpful assistance from Sian during your emergency repair supply run. We appreciate you acknowledging the positive support you received in our store. -AK
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