Wickes - Folkestone Reviews 

Genuinely easy shopping experience!
One of the bosses, James, was really helpful and incredibly polite. We wanted some advice for the materials we needed in the garden and got exactly the right items. Very pleased with the service. Never been before but will definitely come back!

Great service, knowledgeable staff, highly recommend 👍

I went into wicks not really knowing what I was looking at, the staff were extremely helpful. Would highly recommend.

As a novice redoing a bathroom & kitchen very few staff around to help, very few kitchen brochures available. Only 1 till open so stood in a long queue. To top it off, my first visit to this store resulted in a £100 parking fine because I was parked 15mins over the allowed 90. Not the best experience for someone new to DIY. Will be spending my budget for the new bathroom & kitchen elsewhere now. I need time to explore my options for floors, walls, units, taps etc. and what tools I'll need. I'm not prepared to pay ridiculous parking fines while I figure it all out with minimum assistance from the store.

Liam was really helpful. Great service

Store was pleasant, clean and welcoming. Had a great experience and asked a few technical questions which were answered professionally and politely

Great service. Really helpful staff and big thanks to Dave for all the help.

I had a great experience especially in check out. Ray was doing his best, polite, and quick
Thank you

This is too say how helpful Dave Graham is. I know he has been at the Folkstone store for some years and thought it about time I mentioned how good at his job he is. I have witnessed him deal with awkward customers as well. He is a credit to Wickes store at Folkstone.

Thank you

Richard Harden

I always go in wickes Folkestone store, the staff is really helpful, particularly Roy at the till.
There is enough stock compares to other stores

Received great help finding something I needed, served by Dave. Friendly staff in store.

I am a regular customer at Wicks Folkestone, a self employed tradesperson. I am in this store most mornings Monday to Friday.
Ray a member of the team usually working on the till is very friendly, always chatty and will brighten up your day.
Ray is an asset to you’re team

Visiting the Folkestone store today and was served and looked after by Rachael who was excellent, a credit to wickes she took time out to help me find the Materials I needed, very professional.
Thank you.
Aidan.

Always a great service from Ray at the check out friendly chatty and helpful and multi finish is cheaper at wicks than anywhere else 👍🏻

Ray has been extremely helpful these past few months as i have started my business on purchases and returns. Always knows where things are and willing to help.

Ray is superb, always chats and helps out.

We had recently a brand new bathroom done with the help of an interest free loan and we are very happy with the entire process and the installation. Luke Sutton from Wickes in Folkestone was extremely helpful and professional in helping us design the bathroom and choose all its element. John Halford then cleared the old bathroom, plastered walls and built the new one in a phenomenal way. We had some leftover tiles and an unused new radiator (in the end we opted for another one) that we returned and got refunded, again in a smooth process. All in all, we are very pleased with what we paid for.