Wickes - Gloucester Reviews 

Jack from Wickes Gloucester has been incredibly helpful in helping newbie DIY'ers get started with home renovations.

Simple to order and ready quickly. Fast, efficient service and friendly staff

Gavin was really helpful and located a price on a water butt, then was super efficient and quick at the till point.

Brilliant service, made it very easy to buy and even helped me load my van. Kenzie, Wayne and Dave the forklift driver were all super helpful.

Visited Gloucester store whilst in the area. I am a wheelchair user and as l approached the door to the store a member of staff greeted me and asked if he could assist me. I was looking for door fixtures and fittings and he promptly showed me to there location in store. Sorry I didn’t get his name but will do on my next visit.

I was happy to browse by myself and spent quite a time doing so as there was quite a choice. I was very happy with my purchases and on the way to the tills I found even more items I didn’t know I wanted. 😆😆

I must add that as a wheelchair user I could access all the areas I wanted in store with no blockages or bits and bobs on the floor. Very well done.⭐️⭐️⭐️⭐️⭐️

Definitely a store I will visit again. Thank you.

I’ve been using Wickes Gloucester for a while now. Seen a few good and bad staff come and go.
The last few times I’ve been in store 2 members of staff that have gone above and beyond have been Eileen and Kenzie. The level of service,help and guidance they have offered me and other customers I’ve witnessed has been amazing.
I’m so glad the times I’ve been in store they have been on hand to help and I haven’t had someone called Connor trying to help. The way I’ve seen him with customers and speak to them is appalling.

Just to make everyone aware I’m not friends, related or linked in anyway to Wickes Gloucester or the staff that I’ve named.

Wayne and Jack were very helpful when i had to return four brackets that did not fit my uprights. Many thanks to them they were great ambassadors for Wickes.

Kitchen design Consultant - Atul Patel, designed our new kitchen, he was polite, professional and courteous throughout the process, his design was spot on, we only needed to change a couple of minor things.

Gordon & Myra Powell

I use Wickes quite often Eileen is always very polite friendly and helpful . It's good when you go to a DIY store and it a happy atmosphere
Many thanks Catchasmile

Excellent customer service. Dan went above and beyond assisting with some bags of compost.

Gavin wonderful service thank you

Couldn't find what I was looking for. Interrupted staff member, Wilbeck, who was restocking. He was very polite and helpful in finding what I wanted. He then went the extra mile in negotiating a discount on some damaged items that would also suit my needs. His customer service skills were first class. Thank you.

We recently purchased a Kitchen from Wickes at Gloucester. We dealt with Elliot Packham, the local Wickes kitchen advisor.
Elliott was really helpful when we were choosing our design and colour. We changed our minds several times about colour and cabinet / appliance positions . He helped us change designs etc over a period of a few weeks and we are now very pleased with the result. A lifestyle kitchen in sage green .
We had purchased our previous kitchen from Wickes about 30 years ago and hope that we will get similar service from the new one.

Thanks to Gavin we found everything we needed for our weekend project

We visited today and couldn’t find what we were looking for so happened to stumble upon the Store Manager, Gavin who kindly pointed us in the right direction!

Great customer service, the staff were all friendly and super helpful they had answered all of the questions I had. Especially the store manager Gavin, was very informative

Great service today. Knowledgeable staff who were happy to give advice to help us. This was very much appreciated!

Gavin was really helpful

When in to store and was helped by Gavin thank you so much