Wickes - Ipswich Reviews 

69
TrustScore 4.5 uit 5

4,6

270 Ranelagh Road, Unit 2, Orwell Retail Park, Ipswich Suffolk, IP2 0AQ, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service from Darrell Langridge, understood the brief and went above and beyond to bring our vision to life. Looking forward to seeing how it all pans out

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Seamless process from start to finish. I was able to discuss with Leah Collins, my kitchen designer, exactly what I wanted, and anything I was not sure about, she was able to come up with perfect s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If I could give Zero I would, turned up 5 mins before my time, after driving through horrendous traffic and torrential rain and took a look around the kitchen set up, saw one female member of staff si... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So impressed with the in store help given by kitchen designer, Steven Lowry. He went above and beyond in his advice and demonstrated immense patience as we layered the design several times. Thank you... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bouwmarkt
  2. Sanitairwinkel
  3. Kookwinkel
  4. Zonne-energiebedrijf

Over Wickes - Ipswich

Geschreven door het bedrijf

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contactgegevens

  • 270 Ranelagh Road, Unit 2, Orwell Retail Park, Ipswich, Suffolk, IP2 0AQ, Verenigd Koninkrijk

  • +441473212091

4,6

Uitstekend

TrustScore 4.5 uit 5

69 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(69)

13.539 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Leah was great

Leah was great, working on the office design together she ensured that we considered all the options available. She took my many changes in her stride until we found the right layout. Very cheerful and friendly, qualities that are dear to me.

15 januari 2025
Review zonder uitnodiging
Logo Wickes - Ipswich

Antwoord van Wickes - Ipswich

Hi Steve, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Leah and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Beoordeeld met 5 van de 5 sterren

Great customer service

We have just finalised our kitchen with the help of Leah from the Ipswich branch. Leah was great - she walked us through all the options and was willing to work with us so we achieved our budget. Excellent customer service!

6 januari 2025
Review zonder uitnodiging
Logo Wickes - Ipswich

Antwoord van Wickes - Ipswich

Hi Conor, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Leah and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Beoordeeld met 5 van de 5 sterren

We bought a kitchen from Wicks

We bought a kitchen from Wicks, and would just like to say that we are over the moon with it! Steve Lowry visited our then vacant home and measured up all by himself, we had a couple of meetings with him at the store and his design skills are very impressive, he gave great advice, with a friendly and efficient service, nothing was too much trouble for him, and he really wanted to find the perfect kitchen for us to fit our needs - which he did impeccably! What a credit to Wicks to have him at their store! The kitchen is great quality, fits exactly as it should and looks fantastic. The delivery was smooth and all our order was delivered on time and complete. Thank you Wicks, thank you Steve, excellent service all round.

21 november 2024
Review zonder uitnodiging
Logo Wickes - Ipswich

Antwoord van Wickes - Ipswich

Hi Trish, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Beoordeeld met 4 van de 5 sterren

New kitchen

New kitchen - The design service with Steven Lowry in Ipswich was great. Steven is very knowlegable and helpful, with lots of useful advice.
The delivery was good. My fitters (Head Construction) were superb and the quality of work, communication, professionalism etc. Was second to none. The only minor issue was where a unit wasn't delivered and took a bit longer than ideal to be delivered, but was installed quickly.
The finished job is fantastic, and the fitters were incredibly good tradesmen, although I was lucky to have such a good installer allocated.
The quality of the product is very good. My only minor gripe is the AEG cooker hood I chose which is a bit flimsy but this is not Wickes fault at all!

21 oktober 2024
Review zonder uitnodiging
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Antwoord van Wickes - Ipswich

Hello Simon, thanks for your positive feedback and I'm glad that Steven and the installers we're reallly good throughout your kitchen design & installation, enjoy your new space! - Dylan

Beoordeeld met 1 van de 5 sterren

Purchased a kitchen in July great job…

Hi Scott

It is a very long story and suggest that somebody calls me so they can follow my email trail

Please get somebody to call me tomorrow after midday

Hi Scott

Still have heard nothing from wickes.

Disgusting customer service

Roger

24 september 2024
Review zonder uitnodiging
Logo Wickes - Ipswich

Antwoord van Wickes - Ipswich

Hi, Roger. Thank you for taking the time to share your review with us. I’m really sorry to see that you haven't had a response back to your emails and telephone calls regarding your faulty extractor fan. I have sent you a request for more information, so I can look into this for you. Thank you again for your valuable feedback. - Scott H

Beoordeeld met 4 van de 5 sterren

Great service from Mr Lowry

Great service from Mr Lowry, design consultant at Ipswich. Initially service from customer service dept poor communication about missing delivery but then really good with damaged fascias (Cara ).

5 augustus 2024
Review zonder uitnodiging
Logo Wickes - Ipswich

Antwoord van Wickes - Ipswich

Hi Nick, thanks for taking the time to share this feedback, we are pleased to hear that Mr Lowry and Cara provided you with a great service, we appreciate you taking the time to let us know. RD

Beoordeeld met 4 van de 5 sterren

Wickes in Ipswich 5 Star experience

We were lucky enough to place our order through Wickes in Ipswich, and encounter one of the most knowledgeable, helpful and experienced individuals we could have hoped for in one Steven Lowry. His patience and advice helped us complete a complicated series of transactions involving designing purchasing and exporting our Kitchen which we are now absolutely delighted with. Highly recommended!

24 augustus 2023
Review zonder uitnodiging
Logo Wickes - Ipswich

Antwoord van Wickes - Ipswich

Hi James, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Steven, was able to provide an excellent experience and service regarding your kitchen project. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB

Beoordeeld met 5 van de 5 sterren

New Shower Room

I had never dealt with Wickes before, but I can honestly say that I was impressed with the service I received from the start when I met Darrell Langridge the Design Consultant, through to the Installers, Arthur Joyce Contracts, who carried out the work. I was kept informed at every stage and had access to a Customer Experience Co-ordinator.

20 mei 2024
Review zonder uitnodiging
Logo Wickes - Ipswich

Antwoord van Wickes - Ipswich

Hi Jean, Thank you for taking the time to leave your Trustpilot review. We're glad to see how pleased you are with the service you received from Darrell your design consultant. We're glad that you were kept well-informed when your installers were carrying out their work. We do appreciate your feedback and will be sure to pass this along. - FB

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