Wickes - Kettering Reviews 

Wickes Kettering is my go to place for pretty much all my Building projects. Great stock and great service every time. Special mention for Amy who always has a smile and really knows her stuff. Thank you Amy.

Great Service

Been into our Kettering store on a number of occasions and I would just like to thank Barry for all his help in helping me locate certain items and went out his way to order items that weren't in store.
Always goes the extra mile, what a great asset to Wickes

Customer services was great

Just got helped out and signed up for a trade account by Amy, what a very pleasant and helpful member of staff she is, thanks Amy 😁

Excellent service, a lady named Amy helped sign me up so i could get a discount for what I purchased and future purchases. Thank you Amy you rock! 🤟

Fantastic service from design consultant Simon! So good I've used him 3 times - kitchen, en suite, bathroom and cloakroom. He was incredibly helpful, knowledgeable, and made the whole process smooth and enjoyable. Simon really took the time to understand what I needed and offered thoughtful suggestions that made a big difference. The end results looks amazing, and I couldn’t be happier. Highly recommend working with Simon if you're looking for expert guidance and great customer care!

Lukasz from LK Renovation recently completed my most recent project a bathroom and cloakroom installation, and I couldn’t be more impressed. His workmanship is outstanding, and he truly went above and beyond to make sure everything was perfect. From start to finish, the process was smooth, professional, and stress-free.
The attention to detail and quality of the finish are exceptional—I’m absolutely thrilled with the results. If you're looking for someone reliable, skilled, and genuinely committed to delivering top-notch work, I highly recommend Lukasz and LK Renovation.

Just used Lana at the Kettering store for the 3rd time, to design spaces in both my home, and my shop! Each time she has gone above and beyond to make sure I was getting what I wanted.
All products have been good quality, and I'm so pleased with the finished results.
Highly recommend anyone local to go and see Lana 👍

We have just purchased a kitchen from Wickes, the process from start to finish was brilliant. The salesperson Lana went above and beyond, she kept us up to date with everything throughout the whole process and gave us quality advice when designing and choosing which kitchen to have. Would highly recommend.

I had a wonderful experience with Barry’s customer service when ordering my new kitchen. His expertise and professionalism truly stood out. Barry went above and beyond to make sure every detail was correct, and he even pointed out a few finishing touches I had missed that really elevated the final look. Thanks to his guidance, I now will have a beautifully finished kitchen that I absolutely love. Exceptional service!

Brilliant customer service from Amy, even whilst leaving her shift she still had the time to help me out 👏👏

Needed a new bathroom/shower room to assist my partner who is disabled. Dealt with an exceedingly talented man called Simon burton. He was incredibly helpful in helping me choose/design everything, making me feel like things are my idea even though he really did everything. He was super organised and sent me reminders when to do specific things and just made everything really easy. The contractor they used Deniss Litvjakov was an absolute legend. Super friendly, polite, conscientious and just really talented. He was honest and upfront and actually saved me money on the install when he didnt need to . I genuinely couldn't be happier. His work is detailed and professional and always consulted us if anything needed to change slightly etc. If anyone is getting a bathroom and are using the mentioned gentlemen you are in safe hands. Really impressive to be honest.

We popped into Wickes at Kettering as the brackets supporting our hanging baskets had fallen off the wall and due to the weight of them we needed somebody to help us in buying ones that would support the weight so that they didn’t fail again.
We asked a young man called Sam and he not only knew about the correct brackets that were required but also the correct fixings required.
Excellent service, service how it should be !

A massive thank you to Jason and the team for the help they gave us at Sir John Brown Court recently. The bark chippings and compost were really appreciated by all the residents.

The staff were very helpful throughout the store. When I got to the checkout Amy who served me was brilliant. Not only serving my she also went out of her way to help other customers. This was due to only Amy on the checkouts at the time. Amy is a credit to your branch and company. Well done Amy :)

Amy is extremely helpful and knowledgeable, always smiling which is why we always keep coming back. Thanks

The local Kettering legend that is Simon of the kitchen design team. When I told neighbours I was having a new kitchen from Wickes, invariably the next question was always, “Simon?”, followed by “he did ours and it’s wonderful.” Yes my kitchen IS wonderful, but of course there were issues along the way - some were courtesy of Wickes, and some wasn’t, so this review also applies to the entire Kettering Wickes design and installation team. Simon and the team resolved the issues they could with no fuss or further negotiation. They are truly a customer’s champions and Wickes are lucky to have them. I truly hope that this review enable the Kettering team to receive all employee recognition from the Wickes executive as they deserve it.

Nikki’s warm friendly professional approach made choosing our bathroom a very enjoyable experience, her product knowledge was exceptional. Enabling us to achieve the design we wanted & most importantly within our budget. Thank you.

Excellent advice given. Very pleased with design service and response time to queries.

Ordered 2x jumbo bags of MOT & 4x jumbo bags of sharp sand. Delivery wasn’t for filled so had to cancel builder and reschedule delivery. Builder managed to squeeze me in a month later but that then put any returns over 30 days. Had 2x full bags of sharp sand left at £70 each, Wickes refused to take them back as it over 30 days. Thanks for your customer service and compassion Wickes or lack of it.